Wessel Reijers and Bert Gordijn
The purpose of this paper is to develop a critique of value sensitive design (VSD) and to propose an alternative approach that does not depart from a heuristic of value(s), but…
Abstract
Purpose
The purpose of this paper is to develop a critique of value sensitive design (VSD) and to propose an alternative approach that does not depart from a heuristic of value(s), but from virtue ethics, called virtuous practice design (VPD).
Design/methodology/approach
This paper develops a philosophical argument, draws from a philosophical method (i.e. virtue ethics) and applies this method to a particular case study that draws from a narrative interview.
Findings
In this paper, authors show how an approach that takes virtue instead of value as the central notion for aiming at a design that is sensitive to ethical concerns can be fruitful both in theory and in practice.
Originality/value
This paper presents the first attempt to ground an approach aimed at ethical technology design on the tradition of virtue ethics. As such, it presents VPD as a potentially fruitful alternative to VSD.
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Primavera de Filippi, Morshed Mannan and Wessel Reijers
This paper explores the emergence of cryptocurrencies like Dogecoin and Shiba Inu in the “crypto-carnival” and their ties to the Trickster archetype. It discusses the concept of…
Abstract
This paper explores the emergence of cryptocurrencies like Dogecoin and Shiba Inu in the “crypto-carnival” and their ties to the Trickster archetype. It discusses the concept of tokens and the surge of tokenization in the crypto-summer of 2020–2021. This paper explains how Shiba Inu became a purely recursive token with no external measure of value. It also explores the creation of egregores, which are created intentionally or unintentionally by groups of people who share a common belief or interest. Finally, this paper discusses how digital assets born out of a countermovement may eventually fall prey to the same system they were trying to escape from, using the carnivalesque to trigger the emergence of an egregore that brings monetary value to worthless objects.
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Abstract
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Microfoundational research increasingly strives to examine the interlinkages between various higher- and lower-level structures. To better capture microfounded change processes, I…
Abstract
Microfoundational research increasingly strives to examine the interlinkages between various higher- and lower-level structures. To better capture microfounded change processes, I develop the multi-dimensional concept of institutional entrepreneurs’ skills that defines actors’ abilities to enhance institutional change. By a systematic literature review on institutional entrepreneurship, I identify seven institutional entrepreneurs’ skill dimensions: (i) analytical skills, (ii) empathic skills, (iii) framing skills, (iv) translational skills, (v) organizational skills, (vi) tactical skills, and (vii) timing skills. The established concept provides opportunities for future microfoundational research by examining the formation and the application of the seven skill dimensions.
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Marie-Sophie Baier, Jannik Lockl, Maximilian Röglinger and Robin Weidlich
In an exploratory approach, the authors conducted a structured literature review to extract candidate process digitalization project (PDP) success factors (SFs) from the…
Abstract
Purpose
In an exploratory approach, the authors conducted a structured literature review to extract candidate process digitalization project (PDP) success factors (SFs) from the literature on business process management (BPM), project management (PM) and digitalization. After that, the authors validated, refined and extended these intermediate results through interviews with 21 members of diverse PDP teams. Finally, the authors proposed the PDP success model by linking the candidate SFs with relevant success criteria.
Design/methodology/approach
Digitalization substantially impacts organizations, which increasingly use digital technologies (DTs) to improve and innovate their business processes. While there are methods and tools for identifying process digitalization ideas and related projects (PDPs), guidance on the successful implementation of PDPs is missing. Hence, the authors set out to explore PDP SFs.
Findings
The PDP success model covers 38 PDP success factor candidates, whereof 28 are already backed by the literature and ten have emerged during the interviews. Furthermore, the SFs are structured according to seven categories from the literature covering a broad range of sociotechnical topics (i.e. strategy, structure, culture, people, process, project and technology) as well as equipped with preliminary success rationales.
Originality/value
The work is the first to systematically explore PDP SFs. The PDP success model shows that PDPs require a unique set of SFs, which combine established and hitherto underrepresented knowledge. It extends the knowledge on BPM and serves as foundation for future (confirmatory) research on business process digitalization and the successful implementation of PDPs.
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Sérgio Adriany Santos Moreira and Silvia Dallavalle
This study aims to perform a bibliometric and systematic literature review (SLR) to elucidate the current landscape and to propose a framework that defines and explores research…
Abstract
Purpose
This study aims to perform a bibliometric and systematic literature review (SLR) to elucidate the current landscape and to propose a framework that defines and explores research strands to guide the formulation of business process management (BPM) strategies anchored in digital innovations.
Design/methodology/approach
A bibliometric analysis of 238 papers from the last 10 years (2014–2023) that were correlated to BPM strategies and digital innovations was conducted. Additionally, a SLR was performed on 15 selected papers, making it possible to propose a framework that explored research strands through the content analysis.
Findings
A framework comprising eight research strands (value creation; ambidexterity; governance; agility in processes; strategic process management; external context and culture and integrated systems) was developed. It proposes a research agenda and provides valuable insights as a reference for formulating BPM organizational strategies anchored in digital innovations.
Research limitations/implications
This study acknowledges the limitation of utilizing a single software for bibliometric analysis. The framework developed in this study has not yet been validated.
Practical implications
This paper provides insights to assist managers in comprehending BPM strategies anchored in digital innovations and calls for organizations to prepare for future digital needs.
Social implications
This paper contributes to advancing our understanding of BPM aligned with the demands of a digital age society.
Originality/value
The developed framework sheds light on the current landscape and research strands that explore the association between digital innovations and BPM strategies. This provides a valuable opportunity for future qualitative and quantitative studies to explore the eight research strands presented in the framework.
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Manuel Bolsinger, Anna Elsäßer, Caroline Helm and Maximilian Röglinger
Process improvement is a fundamental activity of the business process management (BPM) lifecycle. However, practitioners still lack concrete guidance and adequate objectives for…
Abstract
Purpose
Process improvement is a fundamental activity of the business process management (BPM) lifecycle. However, practitioners still lack concrete guidance and adequate objectives for process improvement. Moreover, improvement projects typically tie up considerable amounts of capital and are very risky. Thus, more guidance is needed on how to derive concrete recommendations for process improvement in a goal-oriented manner. The paper aims to discuss these issues.
Design/methodology/approach
The authors propose a decision model that determines along which paths the instances of a process should be routed to maximize the value contribution of the process. To do so, the decision model requires a process model and a set of historical process instances as inputs.
Findings
The decision model builds on the idea that only the parameters of the process, i.e., the values according to which it is decided on which path an instance traverses the process, can be modified, without altering the structure of the process. The decision model determines the parameter setting that maximizes the value contribution of the process, which is measured in terms of the expected cash flow of the process. When determining the optimal parameter setting, the decision model considers that different instances and paths have different cash flow effects.
Practical implications
The authors prototypically implemented the decision model and report on the insights from a demonstration example that is based on the order verification process of an IT distributor.
Originality/value
The decision model complements existing approaches to process improvement as it reveals additional improvement potential by focussing on the decision points in a process without altering the structure of the process. The decision model also enables identifying an optimal parameter setting, as a concrete recommendation for process improvement, in line with the principles of value-based BPM.
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Martin Lehnert, Alexander Linhart and Maximilian Roeglinger
Despite an obvious connection, business process improvement and business process management (BPM) capability development have been studied intensely, but in isolation. The authors…
Abstract
Purpose
Despite an obvious connection, business process improvement and business process management (BPM) capability development have been studied intensely, but in isolation. The authors thus aim to make the case for the research located at the intersection of both streams. The authors thereby focus on the integrated planning of business process improvement and BPM capability development as this is where, in the authors’ opinion, both streams have the closest interaction. The authors refer to the research field located at the intersection of business process improvement and BPM capability development as process project portfolio management. The paper aims to discuss these issues.
Design/methodology/approach
The authors structure the field of process project portfolio management drawing from extant knowledge related to BPM, project portfolio management, and performance management. The authors also propose a research agenda in terms of exemplary research questions and research methods.
Findings
The proposed structure shows which business objects and interactions should be considered when engaging in process project portfolio management. The research agenda contains exemplary questions structured along the intersections of BPM, project portfolio management, and performance management.
Research limitations/implications
This paper’s main limitation is that it reflects the authors’ individual viewpoints based on experiences of several industry projects and prior research.
Originality/value
This paper addresses a neglected research field, opens up new avenues for interdisciplinary BPM research, and contributes a novel perspective to the ongoing discussion about the future of BPM.