Guilherme Boulhosa Rodamilans, Emília Villani, Luís Gonzaga Trabasso, Wesley Rodrigues de Oliveira and Ricardo Suterio
This paper aims to propose an evaluation method to compare two different Human–Robot Interaction (HRI) solutions that can be used for on-line programming in an industrial context…
Abstract
Purpose
This paper aims to propose an evaluation method to compare two different Human–Robot Interaction (HRI) solutions that can be used for on-line programming in an industrial context: a force guidance system and the traditional teach pendant operation.
Design/methodology/approach
The method defines three evaluation criteria (agility, accuracy and learning) and describes an experimental approach based on the analysis of variance to verify the performance of guidance systems according to these criteria. This method is used in this paper to compare the traditional teach pendant interface with an implementation of a force guidance system based on the use of an external force/torque sensor.
Findings
The application of the proposed method to an off-the-shelf industrial robot shows that the force guidance system has a better performance according to the agility criterion. Both solutions have a similar performance for the accuracy criterion, with a limit of about 2 mm in the achieved position accuracy. Regarding the learning criterion, the authors cannot affirm that any of the methods has an improved agility when the operator repeats the tasks.
Practical implications
This work supports the selection of guidance systems to be used in on-line programming of industrial applications. It shows that the force guidance system is an option potentially faster than the teach pendant when the required positioning accuracy is greater than 2 mm.
Originality/value
The new method proposed in this paper can be applied to a large range of robots, not being limited to commercial available collaborative robots. Furthermore, the method is appropriate to accomplish further investigations in HRI not only to compare programming methods but also to evaluate guidance systems approaches or robot control systems.
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Risolene Alves de Macena Araújo, Fabíola Kaczam, Wenner Glaucio Lopes Lucena, Wesley Vieira da Silva and Claudimar Pereira da Veiga
Sustainability at the corporate level is interpreted as the approach capable of creating prosperity over long-term horizons through targeted strategic integration, sustainable…
Abstract
Purpose
Sustainability at the corporate level is interpreted as the approach capable of creating prosperity over long-term horizons through targeted strategic integration, sustainable business system and societal transitions, beyond economic growth, along with environmental quality and social equity. In this context, this article aims to explore the interplay of the relationship between environmental innovation and corporate sustainability.
Design/methodology/approach
A systematic literature review (SLR) was conducted in the Web of Science and Scopus databases for the last six decades to explore the proposed relationship. Data were selected on August 2, 2020, and the analysis period lasted until July 20, 2021. A research protocol consistent with the methodological rigor required in conducting an SLR was prepared for the mapping and analysis of relevant research.
Findings
In the last five years, there has been an evolution in research related to green innovation in supply chain management. Based on this evolution, there is a growing concern with the development of sustainable business models, taking into account the motivation to adopt green innovation practices aimed at corporate image. The purpose lies in verifying the organizational capabilities in achieving corporate sustainability practices and economic performance. The results show a greater concentration of studies exploring (1) sustainable business models, (2) the complexity of the sustainability tripod balance, in addition to (3) organizational strategies based on green and competitive practices.
Originality/value
Few works explored the context of small and medium-sized companies, especially those located in emerging and underdeveloped countries. This opens up a promising field of research. The main contributions of this article are related to (1) the presentation of a portfolio of theoretical and methodological approaches on the subject, which allows the exploration of the possibilities of empirical studies; and (2) showing the current status of research on environmental innovation and its impact on corporate sustainability. This article explores the interplay of the relationship between environmental innovation and corporate sustainability and brings state-of-the-art research about the theme.
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Saymon Ricardo de Oliveira Sousa, Cristiane Melchior, Wesley Vieira Da Silva, Roselaine Ruviaro Zanini, Zhaohui Su and Claudimar Pereira da Veiga
This study aims to (1) investigate the association between companies' investment in occupational safety and their financial performance and (2) discuss the importance of…
Abstract
Purpose
This study aims to (1) investigate the association between companies' investment in occupational safety and their financial performance and (2) discuss the importance of occupational safety to overall performance.
Design/methodology/approach
Occupational safety is often considered to be a practice that can yield suboptimal return on investment. However, it is not known whether this belief is substantiated by evidence. A mapping review of the eligible research literature (N = 36) regarding firms' investment in occupational safety and their financial performance, published between 1945 and2018, was carried out in the Web of Science database.
Findings
By dispelling myths regarding return on investment associated with occupational safety, the findings of this study underscore financial gains firms can obtain by promoting occupational safety measures in their organizations.
Originality/value
These issues are important because they can help policymakers understand the pressures companies face in terms of occupational safety and financial performance sustainability.
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Overall, the purpose of this paper is to define and delineate the meaning of the concept of Organizational Incivility (OI) by examining its features, scope and implications…
Abstract
Purpose
Overall, the purpose of this paper is to define and delineate the meaning of the concept of Organizational Incivility (OI) by examining its features, scope and implications. Furthermore, it depicts a set of research propositions aiming to guide future research.
Design/methodology/approach
Toward this end, this paper draws upon the literature of workplace incivility, unethical behavior, organizational dark side behavior and corporate social irresponsibility, which have been examined through distinct theoretical streams and frames them under the lens of OI concept. The ensuing analysis focuses on some well-known business-cases and their tragic consequences. In doing so, it also argues that the OI concept provides a solid theoretically based framework about how uncivil mindset have been specifically shaped at the organizational level.
Findings
Overall, it is proposed that OI is a by-product of conscious (bad) decisions in which the organizational leaderships are allured, at some point and for distinct reasons, to embrace moral disengagement and unethical choices. In doing so, the organizations overlook or neglect their commitments to society’s well-being and environmental preservation. As a result, the organizations start to play a dirty game without any sense of respect for those that rely on them (i.e. consumers and citizens).
Practical implications
The implementation of strict ethical codes and governance measures have proved not to be enough to contain the OI practices. In this regard, organizational leaderships should question themselves if their companies are truly aligned with a civilized conduct. In turn, government agencies, federal laws and institutions dedicated to preserve people’s well-being should play a more incisive role by identifying and stifling the organizational dark side.
Originality/value
On the face of it, it is argued that a myriad of demonstrations of organizational dark side that are identified worldwide can be theoretically explored through the lens of OI and therein lies the major contribution of this work. More specifically, it demonstrates that incivility can go, in fact, beyond organization frontiers spilling over the stakeholders in a negative manner and damaging the interactions. Further, it also contributes to theory by suggesting that OI is a process carefully designed by the organizational leaderships to achieve obscure goals and/or darker purposes.
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Luiz Guilherme Rodrigues Antunes, Fernando Freire Vasconcelos, Camila Maria de Oliveira and Hamilton Luiz Corrêa
The purpose of this paper is to develop a performance evaluation framework designed exclusively to look at startups' reality.
Abstract
Purpose
The purpose of this paper is to develop a performance evaluation framework designed exclusively to look at startups' reality.
Design/methodology/approach
This paper is exclusively theoretical, however, with the application of the Delphi method. For the application of this method, the framework was transformed in a questionnaire with closed- and open-ended questions, which is applied to 12 experts in this theme. A pre-test of the instrument was carried out, and the analysis was developed by sum.
Findings
As a result, the framework presents a cyclic format, encompassing the strategy, goal, modules, indicators, actions and evaluation of the performance assessment method, using a spiral format, and assigning the time variable.
Research limitations/implications
This research contributes for the advance of performance assessment methods that consider organizations' life cycle and for the assessment of startups, for presenting an exclusive tool in this context.
Practical implications
The results can contribute as a potential management tool with an integrative, recursive and continuous character. It has the potential to imply the behavior and capabilities of managers, given their difficulties in managing their business.
Originality/value
As originality of the work, the use of the organization life cycle stands out to compose a performance evaluation process, which has not yet been addressed in the performance literature.
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Goncalo Baptista and Tiago Oliveira
The purpose of this paper is to identify the potential impact of the utilization of game mechanics and game design techniques in the acceptance of mobile banking services.
Abstract
Purpose
The purpose of this paper is to identify the potential impact of the utilization of game mechanics and game design techniques in the acceptance of mobile banking services.
Design/methodology/approach
The theoretical model was tested in a quantitative study using structural equation modelling, conducted in Brazil, with actual local banking customers.
Findings
The findings show that there is a direct and strong relationship between gamification and intention to use mobile banking services, supporting that, when used and designed properly, gamification can help make banking activities more exciting, more interesting and more enjoyable, and in turn increase customer acceptance, engagement and satisfaction.
Research limitations/implications
The research extends the unified theory of acceptance and use of technology (UTAUT2), and prior research to include gamification impact. The result is a more descriptive model that better explains consumers’ decision to use mobile banking services.
Practical implications
For practitioners, understanding the key constructs is crucial to design, refine and implement mobile banking services that achieve high consumer acceptance and value, and with the right amount of game techniques in them.
Originality/value
The globalization of business and systems is fuelling the need to acquire a deeper understanding of the impact of gamification in acceptance within the financial industry. This is the first time to the knowledge that UTAUT2 theory and a gamification construct are combined in a mobile banking acceptance work, supported by data from a South American country, enriching the existing literature on this subject and providing new insights into how game techniques influences individual behaviour.
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Gentjan Çera, Ina Pagria, Khurram Ajaz Khan and Lindita Muaremi
The extended unified theory of acceptance and use of technology (UTAUT2) model has been adapted and applied by scholars to gain insight into mobile banking (m-banking) usage. By…
Abstract
Purpose
The extended unified theory of acceptance and use of technology (UTAUT2) model has been adapted and applied by scholars to gain insight into mobile banking (m-banking) usage. By combining three perspectives, UTAUT2, gamification (GM) and generational cohort theory, this study aims to investigate the factors which impact m-banking usage and examine the moderating effect of generations Y and Z on the relationship between GM and intention to use m-banking.
Design/methodology/approach
The adopted model was tested in a quantitative study by using partial least square structural equation modelling. A total of 380 valid questionnaires from a transition country, Albania, have been examined.
Findings
In the study, scientific evidence concerning the UTAUT2 model and GM elements are provided. Thus, facilitation conditions, habit and hedonic motivation were found to be significant determinants of GM. Moreover, the results revealed that age moderates the relationship between GM and behavioural intention (BI). Compared to generation Z, individuals born prior to 1996 (generation Y), exhibited a much stronger relationship.
Research limitations/implications
Although Albania bears similarities with other transition countries in terms of regional, economic and political environments, the generalisation of these results to another context is rather limited.
Practical implications
This paper offers a model integrating UTAUT2, GM and generational cohorts in the context of a transition country. The findings can be applied in the form of guidelines for a number of financial institutions.
Originality/value
Besides identifying the determinants of m-banking adoption and GM, this study notably reveals the importance of generational cohorts because it governs the effect of GM on m-banking BI.
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Samar Rahi and Mazuri Abd. Ghani
The increasing innovation and urgent need of up-to-date and convenient information systems have gained high importance in financial sector. Several banks have deployed internet…
Abstract
Purpose
The increasing innovation and urgent need of up-to-date and convenient information systems have gained high importance in financial sector. Several banks have deployed internet banking in order to reduce cost while improving customer services. Therefore, the growth of internet banking is limited and in many cases fallen short of expectations. The purpose of this paper is to develop an integrated model that combines technology, innovative and environmental factors altogether in order to understand customer’s intention to adopt, and intention to recommend internet banking in social networks.
Design/methodology/approach
In all, 398 valid responses were collected from customers of commercial banks, using convenience sampling approach. Data were analyzed using the structural equation modeling.
Findings
The findings show that integrated model has good explanatory power (78.3 percent) to predict customer’s intention to adopt internet banking. Findings also revealed that the interaction effect of gamification between user’s intention to adopt and user’s intention to recommend internet banking will be stronger when gamification effect is higher. Importance performance matrix analysis (IPMA) revealed that innovativeness and perceived technology security were the most important factors in order to determine user’s intention with regard to adoption of internet banking.
Practical implications
For policy-makers, it is suggested that they should focus on innovative characteristics and must ensure the possible environment for carrying out internet banking transaction. Advertising about new technology with adequate information may produce positive influence on user’s intention. Enjoyable internet banking website with reward system will help to improve user’s intention to adopt and intention to recommend internet banking with others, thus developers should introduce game features on internet banking website.
Originality/value
This study provides basis for further refinement of individual technology acceptance models and enrich the e-commerce literature adding innovative and game elements in interne banking adoption context. Additionally, the proposed model makes an important contribution in emerging e-commerce literature especially in the context of innovative and gamified internet banking.