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Organizations today operate in highly dynamic environments and are becoming more complex. Helping their organizations master this complexity is a major leadership challenge. To better understand how managers’ behaviors aggravate or reduce complexity, we reviewed 1,400 responses to a proprietary organizational complexity survey. Analysis identified specific managers’ behaviors that contribute to perceived complexity. We draw from these findings, literature on complex adaptive systems, and our consulting experiences to identify specific strategies managers can use to make it simpler for people to get things done, and even to “master” complexity by turning it into a source of strategic advantage.

Managers and executives need to have a better framework for thinking about and understanding organizational change. Presents a summary of research, based on data from 1,840 managers and executives worldwide on the Managing Change Questionnaire (MCQ), regarding participants’ understanding of important issues inherent in change management. Overall, the average score on the 25‐item MCQ was 71.2 per cent, i.e. roughly a grade of “C” in the subject of change management. Presents additional findings with respect to formal education, age and length of service, nationality, job function, industry, gender and level of management.

Reviews important contemporary theoretical approaches to the understanding and management of change in organizations, and then proposes an alternative framework for integrating the major themes encountered in organizational change management. Reports on results from an assessment instrument measuring agreement with key principles and concepts from this framework. Analyses results for trends indicating differences according to gender, culture, function, level, industry and other demographic and organizational variables. Discusses implications for change agents and human resources professionals.

The purpose of this paper is to examine whether library collections accurately represent the breadth of portrayals of American Indians in feature film. It also provides collection development resources for developing and strengthening feature film collections by and about American Indians.

This study compares WorldCat holdings of a sample of theatrically released films about American Indians with independent American Indian-made films.

WorldCat holdings as a whole do not represent the breadth of portrayals of American Indians in feature film.

There are no studies that examine library holdings of feature films by and about American Indians. This paper presents an opportunity to examine our collecting habits and recommends resources for building feature film collections that better represent the manifold Native American experience.