Kim Lim Tan, Ivy Siaw Hung Hii, Weng Hang Kong and Hiram Ting
Tung-Zong (Donald) Chang, Weng Hang Kong and Angelica Bahl
The purpose of this study is to examine how one's social media use during travel, to connect and/or to update, is related to selected personal values among Generation Z…
Abstract
Purpose
The purpose of this study is to examine how one's social media use during travel, to connect and/or to update, is related to selected personal values among Generation Z. Hypotheses are proposed based on how values are related to two common dimensions: openness-to-change and self-enhancement.
Design/methodology/approach
A survey was conducted using existing and self-developed scales with 177 college students, a group of Chinese Gen Zers, at a public higher education institution in Macao, China.
Findings
Results show that community values and materialistic values have a significant influence on social media use, whereas family values do not. Between two distinctive social media uses, consumers with a stronger materialistic value are more likely to use social media to update. Subjects with a stronger community value are more likely to use social media to connect.
Originality/value
The study scrutinizes how mobile social media may be used in travel among Generation Z, who grew up with mobile devices and social media while forming personal values under the influence of families, communities and external environments. Travel destinations and services could streamline social media marketing efforts at those personal values that are relevant to their target markets. The results offer practical applications and directions for future research.
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Hilary Du Cros and Weng Hang Kong
The purpose of this study is to offer advice to the Macao Special Administrative Region (SAR) Government regarding the tourist and traffic flow concerning how these contribute to…
Abstract
Purpose
The purpose of this study is to offer advice to the Macao Special Administrative Region (SAR) Government regarding the tourist and traffic flow concerning how these contribute to congestion in World Heritage Site (WHS) elements and make recommendations regarding the management of tourist flows and traffic congestion.
Design/methodology/approach
The research undertaken in this study is partially longitudinal. The case study is also partially ethnographic in that tourist behaviour at key sites has been observed. Concerning the specific methodology applied, data collection techniques are chosen to provide a multiplicity of data sources: on-site observation and semi-structured telephone interviews.
Findings
The study is found that Macao was at a crossroad. All stakeholders needed to take some responsibility for implementing actions recommended that would ensure that Macao SAR’s World Heritage assets would be used responsibly for future, as well as for present generations.
Originality/value
The study has shown that better and long-term understanding of congestion is necessary to inform better visitor management decision-making, enhance tourist experience and discover the factors that influence visitor satisfaction. It is also needed to reveal aspects of stakeholder readiness and barriers to action.
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Weng Hang Kong, Hilary du Cros and Chin-Ee Ong
Drawing upon an analysis of resident and visitor survey data and Macau Government Tourist Office (MGTO) press releases in 2012, the purpose of this paper is to understand the…
Abstract
Purpose
Drawing upon an analysis of resident and visitor survey data and Macau Government Tourist Office (MGTO) press releases in 2012, the purpose of this paper is to understand the tourism destination image for this tourist historic city produced by these three key stakeholder groups in Macau.
Design/methodology/approach
This is achieved using a new stakeholder analysis tool, developed from previous studies, which compares the perspective of the MGTO, the city’s destination marketing organization, with that of its residents and visitors. This study examines the perceptions that residents and visitors have about the general images projected and generated in Macau.
Findings
This research highlights the multiplicity of images and producers of images in Macau.
Originality/value
The lesson from this case study is that public sector agencies need to acknowledge more clearly the tourism planning role of the host community in particular. The possibility of detecting disconnections and misalignments of shared destination imagery by residents and visitors has implications for the public sector in Macau and other destinations in relation to managing and developing a destination and contributes to a greater understanding of stakeholders and sustainable tourism development overall.
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King Lun Tommy Choy, Kai Yuet Paul Siu, To Sum George Ho, C.H. Wu, Hoi Yan Lam, Valerie Tang and Yung Po Tsang
This paper aims to maintain the high service quality of the long-term care service providers by establishing a knowledge-based system so as to enhance the service quality of…
Abstract
Purpose
This paper aims to maintain the high service quality of the long-term care service providers by establishing a knowledge-based system so as to enhance the service quality of nursing homes and the performance of its nursing staff continually.
Design/methodology/approach
An intelligent case-based knowledge management system (ICKMS) is developed with the integration of two artificial intelligence techniques, i.e. fuzzy logic and case-based reasoning (CBR). In the system, fuzzy logic is adopted to assess the performance through the analysis of the long-term care services provided, nurse performance and elderly satisfaction, whereas CBR is used to formulate a customized re-training program for quality improvement. A case study is conducted to validate the feasibility of the proposed system.
Findings
The empirical findings indicate that the ICKMS helps in identification of those nursing staff who cannot meet the essential service standard. Through the customized re-training program, the performance of the nursing staff can be greatly enhanced, whereas the medical errors and complaints can be considerably reduced. Furthermore, the proposed methodology provides a cost-saving approach in the administrative work.
Practical implications
The findings and results of the study facilitate decision-making using the ICKMS for the long-term service providers to improve their performance and service quality by providing a customized re-training program to the nursing staff.
Originality/value
This study contributes to establishing a knowledge-based system for the long-term service providers for maintaining the high service quality in the health-care industry.
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Judith Kelner, Pei-Chun Lin, Kelvin K.F. Tsoi, Zakaria Maamar, Patrick C.K. Hung, Dickson K.W. Chiu and Kevin K.W. Ho
Each person in Hong Kong produces three times more waste than that of Singapore. This is because a large portion of the waste in Hong Kong is from the construction sector…
Abstract
Each person in Hong Kong produces three times more waste than that of Singapore. This is because a large portion of the waste in Hong Kong is from the construction sector. Re-decoration work carried out by dwellers in Hong Kong is one of the major sources of the construction and demolition waste. Development of flexible reusable infill systems with high recycling potential is significant. A number of these systems are currently used, mainly in public and commercial buildings. They may have potential to be applied in residential buildings in the future.
This paper starts with an introduction to the infill systems applied in open building history. It then points out the need to investigate the development of infill processes by integrating infill products available in the market. The paper further introduces current open building studies on reusability of infill systems and addresses the problem that there is a lack of quantitative information on embodied energy and other environmental impacts of infill systems.
In the methodology section the paper describes five types of partition walls selected, ranging from low flexibility to high flexibility. Applying an evaluation model for environmental impact, the paper analyzes embodied energy intensity, and environmental impacts of each partition systems in two simulated situations. One is in a two room unit of a public housing prototype and the other is in private apartment. It concludes that partition walls with higher flexibility are highly intensive in their embodied energy. In other environmental impacts, especially recycling potential, flexible partition wall panels exceed that of conventional block-work partitions. The study will enable more complete information to be obtained concerning the environmental impact of infill components and will assist architects and other building professional wisely apply open building design concepts.
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This paper aims to examine the strategic role of world-class universities and the international academic profession in the regionalisation project of China’s Greater Bay Area…
Abstract
Purpose
This paper aims to examine the strategic role of world-class universities and the international academic profession in the regionalisation project of China’s Greater Bay Area (GBA). It illustrates the way in which the case of the GBA regionalisation project offers a potentially rich empirical example for adding contextual understanding to the literature of the Triple Helix model, which largely draws on inductive theorising from western successful innovation cases. The GBA regionalisation processes will provide a wealth of empirical cases for identifying circumstances that address tensions and increase interactions in the Triple Helix relationship of university, government and industry for fostering knowledge synergies.
Design/methodology/approach
Focusing on the case of Hong Kong, it engages in policy and stakeholder analysis and addresses three key research questions: What are the competitive advantages and potential strategic role of Hong Kong's universities and academic profession in the regionalisation of innovation systems in the GBA? What is the role of the governments in the regionalisation processes? What are the expected opportunities and challenges offered by the GBA policy initiatives for the future development of Hong Kong’s universities and academic profession?
Findings
Hong Kong, given its status as an international finance centre and global city with intense internationalisation and established judicial system operated by the rule of law, will contribute to the GBA development by leveraging on its edge in scientific research and development and international networks of academic research through the world-class academic profession. Scientists and researchers in the city, possessing the competitive advantages of basic research and international partnerships, are highly regarded by the central government. The engagement of Hong Kong’s scientific talents, can play an important role in achieving China’s aspiration of becoming a global technology power.
Research limitations/implications
Analysis of this article implies that the GBA concept is currently China’s ambitious but vague economic plan. The opportunities in which key node cities and knowledge/ innovation clusters will capture and capitalise from the regional ‘co-opetitive” ’entrepreneurial ecosystem are still unclear. The future of the GBA regionalisation is so dynamic and open-ended that grounded concepts related to the governance innovation/ discourse of ‘one country two systems’ and social connectedness and capitalisation with Chinese characteristics will help in making sense of the contextualisation of a Chinese regional innovation system and enhancing the sophistication of reconceptualisation of the Triple Helix model.
Originality/value
This article will add to the literature some novel contextualised knowledge about the GBA’s potential triple-helix relationship between government-university-industry in the 21st century. The empirical example of China’s GBA will also shed light on a new understanding of the role of international social capital in the entrepreneurial knowledge economy, dynamics between basic and applied research, and a synergistic interface between regionalisation and national innovation system.
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Peggy M.L. Ng, Tai Ming Wut and Jason K.Y. Chan
Embedded in higher educational settings, work-integrated learning (WIL) is a key reflection to students' perceived employability. The purpose of this study is to explore the…
Abstract
Purpose
Embedded in higher educational settings, work-integrated learning (WIL) is a key reflection to students' perceived employability. The purpose of this study is to explore the antecedents of internal and external perceived employability. The research attempts to test a theoretical model examining the relationships among human capital, work values, career self-management, internal perceived employability and external perceived employability.
Design/methodology/approach
Data were collected from 588 students who have internship experience from two self-financing higher education institutions in Hong Kong. We adopted structural equation modelling (SEM) to test the proposed research hypotheses.
Findings
Results support the idea that human capital and intrinsic work values are significant antecedents of perceived employability. Furthermore, this relationship is fully mediated by career self-management. The implications of the findings for understanding the process through which psychological variables affect an individual's perceived employability are discussed.
Originality/value
Previous studies have extensively examined the effectiveness of WIL in increasing graduates' employability. However, unclear focus has been given to examine psychological attributes, such as human capital, work values and career self-management in WIL. In addition, few researchers have empirically examined the linkages among human capital, work values, career self-management and employability through internships or WIL experiences. Therefore, to bridge these gaps, the present study examines the effect of human capital, work values and career self-management on students' perceived employability when gaining internships or WIL experiences in a higher education setting.