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Article
Publication date: 1 August 2024

Jihane Sebai, Wendy Leslie and Jessica Lichy

In France, telemedicine was integrated into the Code of Public Health in 2009, but adoption and use were slow until the beginning of the COVID-19 health crisis, when telemedicine…

Abstract

Purpose

In France, telemedicine was integrated into the Code of Public Health in 2009, but adoption and use were slow until the beginning of the COVID-19 health crisis, when telemedicine arguably became the only way to ensure continuity of care for non-COVID patients, reduce viral transmission and streamline strained medical resources. Despite growing enthusiasm, criticism persists.

Design/methodology/approach

User satisfaction will be essential for the sustainability and development of telemedicine, yet this remains an under-researched area. Framed by the first lockdown in France (March–May 2020), this two-step mixed-methods study uses secondary quantitative data (n users = 2,511; n doctors = 254; n nurses = 248) and primary qualitative interviews (n = 5) among healthcare professionals and patients in France to analyse satisfaction levels among telemedicine users. Implementing an inductive approach, it identifies key themes in the adoption and use of telemedicine, the impact on user satisfaction and evolution in perceptions over time.

Findings

The findings contribute to the literature by identifying and explaining the shift in telemedicine practices and offering recommendations for addressing ongoing obstacles through pragmatic strategies.

Originality/value

This research addresses a gap in knowledge to examine the impact of the COVID-19 pandemic on the uptake, perception and satisfaction of telemedicine experienced by users. Recognising telemedicine as a complex innovation in conceptual and practical terms, this paper investigates the degree of acceptance among users and the process of assimilation in the system.

Details

International Journal of Organizational Analysis, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1934-8835

Keywords

Article
Publication date: 1 March 2000

Ken Eason, Liangzhi Yu and Susan Harker

This paper examines the general value to users of a range of electronic journal functions and their usefulness in the specific context of the SuperJournal Project. For the…

Abstract

This paper examines the general value to users of a range of electronic journal functions and their usefulness in the specific context of the SuperJournal Project. For the evaluation of each of the functions three types of data were analysed in relation to each other and in light of other contextual data: logged data of usage, survey data on user satisfaction, and survey data on the perceived importance of the function. The analysis shows that basic browsing, printing and search make up the core functions of electronic journals; other functions, such as saving of bibliographic data, alerting, customising, links with external resources and communication, serve as peripheral functions. The usefulness of both the core functions and the peripheral functions in a specific service is influenced by various implementation factors. However, it is the realised usefulness of the core functions which determines the use of a service.

Details

Program, vol. 34 no. 1
Type: Research Article
ISSN: 0033-0337

Keywords

Article
Publication date: 21 February 2020

Wendy Wang, Leslie Albert and Qin Sun

In light of the increasing popularity of telecommuting, this study investigates how telecommuters' organizational commitment may be linked to psychological and physical isolation…

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Abstract

Purpose

In light of the increasing popularity of telecommuting, this study investigates how telecommuters' organizational commitment may be linked to psychological and physical isolation. Psychological isolation refers to feelings of emotional unfulfillment when one lacks meaningful connections, support, and interactions with others, while physical isolation refers to physical separation from others.

Design/methodology/approach

An online survey was used to collect data from 446 employees who telecommute one or more days per week.

Findings

The results of this study indicate that telecommuters' affective commitment is negatively associated with psychological isolation, whereas their continuance commitment is positively correlated with both psychological and physical isolation. These findings imply that telecommuters may remain with their employers due to perceived benefits, a desire to conserve resources such as time and emotional energy, or weakened marketability, rather than emotional connections to their colleagues or organizations.

Practical implications

Organizations wishing to retain and maximize the contributions of telecommuters should pursue measures that address collocated employees' negative assumptions toward telecommuters, preserve the benefits of remote work, and cultivate telecommuters' emotional connections (affective commitment) and felt obligation (normative commitment) to their organizations.

Originality/value

Through the creative integration of the need-to-belong and relational cohesion theories, this study contributes to the telecommuting and organizational commitment literature by investigating the dynamics between both psychological and physical isolation and telecommuters' organizational commitment.

Details

Employee Relations: The International Journal, vol. 42 no. 3
Type: Research Article
ISSN: 0142-5455

Keywords

Article
Publication date: 1 March 1999

Dru Mogge

The ARL Directory of Electronic Journals, Newsletters, and Academic Discussion Lists covers an important period in the development of Internet publishing. Since 1991, each of the…

3546

Abstract

The ARL Directory of Electronic Journals, Newsletters, and Academic Discussion Lists covers an important period in the development of Internet publishing. Since 1991, each of the seven annual editions of the ARL Directory has offered a snapshot of the state of Internet publishing at that time. ARL researchers examine the characteristics of an e‐journal as they search for and profile new titles. Trends in format, distribution, and content are explored by reviewing the kinds of e‐serials that make up each edition of the ARL Directory.

Details

Library Hi Tech, vol. 17 no. 1
Type: Research Article
ISSN: 0737-8831

Keywords

Book part
Publication date: 22 July 2014

Mathieu Albert and Wendy McGuire

In this paper, we present and apply a new framework – the Poles of Production for Producers/Poles of Production for Users (PFP/PFU) model – to empirically study how one particular…

Abstract

In this paper, we present and apply a new framework – the Poles of Production for Producers/Poles of Production for Users (PFP/PFU) model – to empirically study how one particular group of academic scientists has responded to neoliberal changes in science policy and funding in Canada. The data we use are from a qualitative case study of 20 basic health scientists affiliated with a research-intensive university in a large Canadian city. We use the PFP/PFU model to explore the symbolic strategies (the vision of scientific quality) and practical strategies (the acquisition of funding and production of knowledge outputs) scientists adopt to maintain or advance their own position of power in the scientific field. We also compare similarities and differences among scientists trained before and after the rise of neoliberal policy. The PFP/PFU model allows us to see how these individual strategies cumulatively contribute to the construction of dominant and alternate modes of knowledge production. We argue that the alignments and misalignments between quality vision and practice that scientists in this study experienced reflect the symbolic struggles that are occurring among scientists, and between the scientific and political field, over two competing logics and reward systems (PFP/PFU).

Details

Fields of Knowledge: Science, Politics and Publics in the Neoliberal Age
Type: Book
ISBN: 978-1-78350-668-2

Content available
Book part
Publication date: 16 March 2021

Wendy M. Edmonds

Abstract

Details

inTOXICating FOLLOWERSHIP
Type: Book
ISBN: 978-1-80071-458-8

Book part
Publication date: 4 February 2019

Abstract

Details

Strategies for Fostering Inclusive Classrooms in Higher Education: International Perspectives on Equity and Inclusion
Type: Book
ISBN: 978-1-78756-061-1

Article
Publication date: 1 February 1988

Joseph W. Palmer

The classics will circulate wrote a public librarian several years ago. She found that new, attractive, prominently displayed editions of literary classics would indeed find a…

Abstract

The classics will circulate wrote a public librarian several years ago. She found that new, attractive, prominently displayed editions of literary classics would indeed find a substantial audience among public library patrons.

Details

Collection Building, vol. 9 no. 1
Type: Research Article
ISSN: 0160-4953

Book part
Publication date: 16 August 2016

Abstract

Details

University Partnerships for Academic Programs and Professional Development
Type: Book
ISBN: 978-1-78635-299-6

Content available
Book part
Publication date: 26 November 2014

Abstract

Details

Occupy the Earth: Global Environmental Movements
Type: Book
ISBN: 978-1-78350-697-2

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