Weining Qi, Hongyi Yu, Jinya Yang and Xia Zhang
Abstract‐CEDAR protocol is a distributed routing protocol oriented to Quality of Service (QoS) support in MANET, and bandwidth is the QoS parameter of interest in this protocol…
Abstract
Abstract‐CEDAR protocol is a distributed routing protocol oriented to Quality of Service (QoS) support in MANET, and bandwidth is the QoS parameter of interest in this protocol. However, without energy efficiency consideration, earlier node failure will occur in overloaded nodes in CEDAR, and in turn may lead to network partitioning and reduced network lifetime. The storage and processing overhead of CEDAR is fairly high because too many kinds of control packets are exchanged between nodes and too much state information needs to be maintained by core nodes. The routing algorithm depends fully on the link state information known by core nodes. But the link state information may be imprecise, which will result in route failures. In this paper, we present an improved energy efficient CEDAR protocol, and propose a new efficient method of bandwidth calculation. Simulation results show that the improved CEDAR is efficient in terms of packet delivery ratio, throughput and mean‐square error of energy.
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Emmanuel Chéron, Christian Weins and Florian Kohlbacher
The purpose of this study is to investigate the impact of patronizing by salespeople when interacting with older consumers in a retail situation of shopping for a mobile phone. In…
Abstract
Purpose
The purpose of this study is to investigate the impact of patronizing by salespeople when interacting with older consumers in a retail situation of shopping for a mobile phone. In addition to patronizing behavior, the impact of the age of the salesperson and gender of the consumer are explored.
Design/methodology/approach
The study is based on statistical analyzes of a between-participants controlled experiment collected via an online survey of 338 members of the German Senior Citizens League.
Findings
The study contributes to the field of services marketing by confirming that older consumers reject patronizing sales interactions and by showing that men are more tolerant of condescendence than women, especially when younger salespeople are involved.
Research limitations/implications
A limitation of this study is the use of fictional situations with a selected number of manipulated variables in a simulated sales interaction.
Practical implications
Rejection of a patronizing sales interaction was found to be similar by both genders with an older salesperson. Furthermore, retail shops of technical appliances could prevent potential problems by being cautious of having younger male salespeople interacting with older women customers.
Originality/value
Research on the impact of condescending sales interaction as perceived by older consumers is scarce and has not previously considered the role of customer gender and salesperson age. Beyond investigating the perception of participants to patronizing, the role of the salesperson age and customer gender were investigated.
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Xuelei Yang, Hangbiao Shang, Weining Li and Hailin Lan
Based on the socio-emotional wealth and agency theories, this study empirically investigates the impact of family ownership and management on green innovation (GI) in family…
Abstract
Purpose
Based on the socio-emotional wealth and agency theories, this study empirically investigates the impact of family ownership and management on green innovation (GI) in family businesses, as well as the moderating effects of institutional environmental support factors, namely, the technological achievement marketisation index and the market-rule-of law index.
Design/methodology/approach
This study empirically tests the hypotheses based on a sample of listed Chinese family companies with A-shares in 14 heavily polluting industries from 2009 to 2019.
Findings
There is a U-shaped relationship between the percentage of family ownership and GI, and an inverted U-shaped relationship between the degree of family management and GI. Additionally, different institutional environmental support factors affect these relationships in different ways. As the technological achievement marketisation index increases, the U-shaped relationship between the percentage of family ownership and GI becomes steeper, while the inverted U-shaped relationship between the degree of family management and GI becomes smoother. The market rule-of-law index weakens the U-shaped relationship between family ownership and GI.
Originality/value
First, the authors enrich the research on the driving factors of GI from the perspective of the most essential heterogeneity of family businesses. This study shows nonlinear and opposite effects of family ownership and management on GI in family firms. Second, this study contributes to the literature on family firm innovation. GI, not considered by researchers, is regarded as an important deficiency in research on innovation in family businesses. Therefore, this study fills that gap. Third, the study expands research on moderating effects in the literature on GI from the perspective of institutional environmental support factors.
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Sheera Joy Olasky and David F. Greenberg
We identify methodological weaknesses in a paper by Skocpol, Abend-Wein, Howard, and Lehmann (1993) on the origins of mothers’ pensions in the American states in the early…
Abstract
We identify methodological weaknesses in a paper by Skocpol, Abend-Wein, Howard, and Lehmann (1993) on the origins of mothers’ pensions in the American states in the early twentieth century. These include a sub-optimal and potentially biased strategy for assessing the impact of state characteristics on the time to adoption of pensions, as well as the use of a backward stepwise regression procedure for selecting independent variables. To determine whether Skocpol et al.’s conclusions remain valid, we recreated most of their dataset and used methods that are more appropriate for the analysis of duration data, including the Cox and complementary cloglog event history procedures. While we find support for several of their claims, our findings allow for a more straightforward interpretation of the role of explanatory variables, and the temporal dependence of the adoption process.
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Sridevi P, Saikiran Niduthavolu and Lakshmi Narasimhan Vedanthachari
The purpose of this paper is to design organization message content strategies and analyse their information diffusion on the microblogging website, Twitter.
Abstract
Purpose
The purpose of this paper is to design organization message content strategies and analyse their information diffusion on the microblogging website, Twitter.
Design/methodology/approach
Using data from 29 brands and 9392 tweets, message strategies on twitter are classified into four strategies. Using content analysis all the tweets are classified into informational strategy, transformational strategy, interactional strategy and promotional strategy. Additionally, the information diffusion for the developed message strategies was explored. Furthermore, message content features such as text readability features, language features, Twitter-specific features, vividness features on information diffusion are analysed across message strategies. Additionally, the interaction between message strategies and message features was carried out.
Findings
Finding reveals that informational strategies were the dominant message strategy on Twitter. The influence of text readability features language features, Twitter-specific features, vividness features that influenced information diffusion varied across four message strategies.
Originality/value
This study offers a completely novel way for effectively analysing information diffusion for branded tweets on Twitter and can show a path to both researchers and practitioners for the development of successful social media marketing strategies.
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Bruce A. Heiman, Weining Li, George Chan and Salvador D. Aceves
We explore the effects of three categories of fit on US‐China joint‐venture performance using four performance measures. Many studies prescribe strong fit across multiple…
Abstract
We explore the effects of three categories of fit on US‐China joint‐venture performance using four performance measures. Many studies prescribe strong fit across multiple categories as necessary for high performance, but little rigorous analysis supports this. Three important threads of existing “fit” research resonate in the literature: strategic, cultural and organizational fit. We analyze an original survey dataset of over 80 US‐China JVs, and test for effects of fit‐categories using two measures for each thread. Additionally, multiple control factors give a compelling look at a complete model of fit’s effects on JV performance. Objective congruence (strategic fit) among JV partner‐firms, impacts two performance‐measures. Efficacy of managerial communications (cultural fit) also matters, as does harmony regarding hiring decisions (organizational fit). Our findings are a step forward empirically, and partly resolve persistent questions about partner‐fit in JVs and performance.
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Anthony Larsson and Yamit Viitaoja
The purpose of this paper is to investigate the perceptions among representatives from various established major Swedish banks in how they experienced the digitalisation process…
Abstract
Purpose
The purpose of this paper is to investigate the perceptions among representatives from various established major Swedish banks in how they experienced the digitalisation process and its impact on customer relations.
Design/methodology/approach
Data were gathered through a series of semi-structured in-depth interviews with managers representing different banks with profound insight in the banks’ digitalisation process and its effects on customer relations/satisfaction and digitalisation.
Findings
The results showed that half of the respondents experienced the same area posing the greatest challenge. This was rooted in the perceived insecurity around what the bank assumed to know about its customers’ proficiency and experiences, and what the customers appeared to actually know.
Research limitations/implications
This study was conducted as an Interpretative Phenomenological Analysis (IPA) study of various major Swedish banks, which may limit the external validity of its results. Other limitations are also discussed in the paper.
Practical implications
By identifying the aspects of a digital banking that bank managers perceive to be more advantageous or challenging towards cultivating the relationship with its customers, bank managers should garner an awareness of being able to more effectively develop appropriate strategies in addressing the bank’s customers.
Originality/value
The area is vastly under-researched. The study contributes to the literature of digital channels and its perceived effects on customer loyalty from a managerial perspective. The results show that some of the present customer loyalty theory needs to be revised in order to accommodate for the era of digitalisation.
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In either 1960 or '61, when I worked in the Acquisitions Department at the D.C Public Library, the Director killed an order for the recently‐published, unexpurgated edition of…
Abstract
In either 1960 or '61, when I worked in the Acquisitions Department at the D.C Public Library, the Director killed an order for the recently‐published, unexpurgated edition of D.H. Lawrence's Lady Chatterley's Lover. The Library had stocked the abridged version, which some say is actually more suggestive—“hotter”—than the uncut edition. Professional selectors in the Fiction Department picked the new title. Nobody had objected to it, either in or outside the Library. But the Director canceled the order anyway, fearing that someone on the Congressional Committee that appropriated library funds might complain.