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1 – 10 of over 8000This study aims to integrate self-determination and social exchange theories to assess how the three-way interaction between human capital, perceived organizational support (POS…
Abstract
Purpose
This study aims to integrate self-determination and social exchange theories to assess how the three-way interaction between human capital, perceived organizational support (POS) and future time perspective (FTP) affects turnover intention.
Design/methodology/approach
The study uses a sample of 586 engineers and their immediate supervisors working in Taiwanese high-technology companies to examine the hypothesized relationships.
Findings
The results indicate that human capital with a high POS has a lower turnover intention than that with a low POS. Moreover, a three-way interaction is observed between human capital, POS and FTP, indicating that human capital predicts lower turnover intention when both POS and FTP are high.
Practical implications
The findings suggest that managers should hire employees who have high human capital and who are predisposed to FTP and provide strong organizational support to retain outstanding manpower.
Originality/value
This study is one of the first to examine the interaction effects of POS and FTP on the relationship between human capital and turnover intention.
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Yu-Chen Wei and Chiung-Wen Tsao
This paper aims to investigate the moderating effects of employee commitment, customer loyalty and corporate reputation on the relationship between family influence and…
Abstract
Purpose
This paper aims to investigate the moderating effects of employee commitment, customer loyalty and corporate reputation on the relationship between family influence and international expansion.
Design/methodology/approach
A cross-national research design was conducted using both survey and secondary data of 119 firms taken from the top 1,000 Taiwanese enterprises.
Findings
This study found moderating effects in the positive impact of family influence on international expansion. Specifically, the study found the relationship between family influence and international expansion stronger for companies with greater relational support from employees, customers and the public.
Research limitations/implications
Multi-level data collection and a longitudinal research design in future research could help in further understanding the relationships between the variables in this study.
Practical implications
This paper suggests that family business should establish enduring relationship with their employees and customers and have a plan to improve family reputation that will benefit international market expansion.
Originality/value
This study draws on the relational perspective to investigate how family influence results in different international expansion.
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Jiahe Chen, Ping-Yu Hsu, Yu-Wei Chang, Wen-Lung Shiau and Yi-Chen Lan
Considering both online and offline service scenarios, this study aims to explore the factors affecting doctors' intention to offer consulting services in eHealth and compare the…
Abstract
Purpose
Considering both online and offline service scenarios, this study aims to explore the factors affecting doctors' intention to offer consulting services in eHealth and compare the factors between the free- and paid-service doctors. The theory of reasoned action and social exchange theory are integrated to develop the research model that conceptualizes the role of extrinsic motivations, intrinsic motivations, costs, and attitudes in doctors' behavioral intentions.
Design/methodology/approach
Partial least square structural equation modeling (PLS-SEM) was leveraged to analyze 326 valid sample data. To provide robust results, three non-parametric multigroup analysis (MGA) methods, including the PLS-MGA, confidence set, and permutation test approaches, were applied to detect the potential heterogeneity between the free- and paid-service doctors.
Findings
The results with overall samples reveal that anticipated rewards, anticipated associations, anticipated contribution, and perceived fee are all positively related to attitude, which in turn positively influences behavioral intention, and that perceived fee positively moderates the relationship between attitude and behavioral intention. Attitude's full mediation is also confirmed. However, results vary between the two groups of doctors. The three MGA approaches return relatively convergent results, indicating that the effects of anticipated associations and perceived fee on attitude are significantly larger for the paid-service doctors, while that of anticipated rewards is found to be significantly larger for the free-service doctors.
Originality/value
eHealth, as a potential contactless alternative to face-to-face diagnoses, has recently attracted widespread attention, especially during the continued spread of COVID-19. Most existing studies have neglected the underlying heterogeneity between free- and paid-service doctors regarding their motivations to engage in online healthcare activities. This study advances the understanding of doctors' participation in eHealth by emphasizing their motivations derived from both online and offline service scenarios and comparing the differences between free- and paid-service doctors. Besides, horizontally comparing the results by applying diverse MGA approaches enriches empirical evidence for the selection of MGA approaches in PLS-SEM.
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Wen Xing, Ping Yu Hsu, Yu-Wei Chang and Wen-Lung Shiau
The purpose of this paper is to investigate factors that influence the patients’ intentions to visit doctors face-to-face for consultations from the perspective of online…
Abstract
Purpose
The purpose of this paper is to investigate factors that influence the patients’ intentions to visit doctors face-to-face for consultations from the perspective of online doctor–patient interaction. Justice theory, SERVQUAL and the halo effect are integrated to develop a research model based on the performance-evaluation-outcome framework. The authors hypothesize that perceived justice and service quality are the significant factors in reflecting the performance of online doctor–patient interaction, which influences patient satisfaction evaluation and online and offline behavioral intentions.
Design/methodology/approach
The study conducted an online survey to collect data. Patients on a healthcare consulting website were invited to participate in the survey. The research model and hypotheses were tested with 254 collected data from patients and analyzed using the partial least squares method.
Findings
The results show that perceived justice and service quality have a positive effect on patient satisfaction, and satisfaction and the intention of online consultation have a positive effect on the intention of face-to-face consultation.
Practical implications
This study offers suggestions on how doctors interact with patients and build their brand image. The findings also offer effective insights into improving doctors’ online services to retain patients and even encourage patients to go to clinics.
Originality/value
Online health consultation is one of the most popular online health services and is growing quickly. After patients consult online doctors, they are able to visit their doctors in person for further diagnosis and treatment if they have the need. This study investigates how patients’ online interactive experience influences their offline behavioral intentions, which are different from most of the past literature on eHealth.
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The study investigates the moderating effect of individual human capital in the relationship between job satisfaction and turnover intention. In addition, the moderating effect of…
Abstract
Purpose
The study investigates the moderating effect of individual human capital in the relationship between job satisfaction and turnover intention. In addition, the moderating effect of abusive supervision on moderation by individual human capital was considered.
Design/methodology/approach
This study used cross-sectional, self-reported data from 133 human resource specialists and their supervisors, who responded to a matching dyad survey.
Findings
The study found that human capital moderated the negative effects of job satisfaction on turnover intention. The results also verified the moderated moderating effect of abusive supervision on the interaction effect of human capital and job satisfaction on turnover intention. More specifically, the moderating effect of human capital on the relationship between job satisfaction and turnover intention was more pronounced when employees perceived high levels of abusive supervision.
Originality/value
The study developed a moderated moderation model to understand the risk of human capital and abusive supervision for an organization and provided a new perspective indicating that job satisfaction is a key determinant in retaining low-human capital employees but not high-human capital employees. Accordingly, companies may strategically choose to employ suitable employees, rather than star employees. In addition, talent management should focus beyond reward/compensation and prevent negative leadership behaviors.
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Yu-Wei Chang, Hsiao-Wen Yang and Mu-Hsuan Huang
The purpose of this study is to analyse and explore the characteristics of patent–paper pairs (PPPs) in the field of fuel cells.
Abstract
Purpose
The purpose of this study is to analyse and explore the characteristics of patent–paper pairs (PPPs) in the field of fuel cells.
Design/methodology/approach
The authors used bibliometric analysis to analyse the bibliometric records of PPPs identified from 20,758 papers and 8,112 utility patents between 1991 and 2010.
Findings
The findings show that the percentages of papers and patents constituting PPPs were low, but an increasing trend was identified in the absolute number of PPPs. Researchers affiliated with research institutions were the primary contributors to PPPs. Countries with the most papers and patents had the most PPPs, exploiting the advantage of dual knowledge creation. Similar growth trends were observed in the numbers of patents approved and papers published. Patents in PPPs were typically produced earlier than the papers in PPPs. On average, patents were applied for approximately four years before papers were published, and patents were approved only approximately four months before papers were published.
Research limitations/implications
While the study was limited to the PPPs in the field of fuel cells, PPPs analysis can be applied to numerous fields.
Originality/value
PPPs indicate the coactivity of researchers involved in publishing and patenting. Although this coactivity has been studied, few studies have investigated PPPs. This study helps us better understand the characteristics of papers and patents constituting PPPs, changes in the annual numbers of papers and patents constituting PPPs, delays between papers and patents, as well as individuals, institutions and countries producing numerous PPPs.
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Jiahao Zhang and Yu Wei
This study conducts a comparative analysis of the diversification effects of China's national carbon market (CEA) and the EU ETS Phase IV (EUA) within major commodity markets.
Abstract
Purpose
This study conducts a comparative analysis of the diversification effects of China's national carbon market (CEA) and the EU ETS Phase IV (EUA) within major commodity markets.
Design/methodology/approach
The study employs the TVP-VAR extension of the spillover index framework to scrutinize the information spillovers among the energy, agriculture, metal, and carbon markets. Subsequently, the study explores practical applications of these findings, emphasizing how investors can harness insights from information spillovers to refine their investment strategies.
Findings
First, the CEA provide ample opportunities for portfolio diversification between the energy, agriculture, and metal markets, a desirable feature that the EUA does not possess. Second, a portfolio comprising exclusively energy and carbon assets often exhibits the highest Sharpe ratio. Nevertheless, the inclusion of agricultural and metal commodities in a carbon-oriented portfolio may potentially compromise its performance. Finally, our results underscore the pronounced advantage of minimum spillover portfolios; particularly those that designed minimize net pairwise volatility spillover, in the context of China's national carbon market.
Originality/value
This study addresses the previously unexplored intersection of information spillovers and portfolio diversification in major commodity markets, with an emphasis on the role of CEA.
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Yu-Wei Chang, Ping-Yu Hsu, Shih-Hsiang Huang and Jiahe Chen
The purpose of this paper is to investigate switching intention from traditional enterprise information systems (EISs) to private cloud EIS in large enterprises. The authors…
Abstract
Purpose
The purpose of this paper is to investigate switching intention from traditional enterprise information systems (EISs) to private cloud EIS in large enterprises. The authors propose that the factors motivate and inhibit enterprises’ switching intention to private EIS by integrating technology–organization–environment (TOE) framework and two-factor theory.
Design/methodology/approach
A research model draws from TOE framework and two-factor theory. Data were collected from 227 top managers and owners of the enterprises in China and used to analyze 11 hypotheses.
Findings
The results show that the technological context (compatibility), organizational context (financial support) and environmental context (vendor support and industry pressure) significantly influence switching benefits while data security and costs significantly influence switching costs. Switching benefits and switching costs significantly influence switching intention.
Originality/value
Past studies have focused mainly on the adoption of cloud computing. However, few studies have addressed the switching issues, especially in large enterprises. The findings are useful to understand switching issues from traditional EIS to private cloud EIS for both researchers and practitioners.
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Yu-Wei Chang, Ping-Yu Hsu and Qing-Miao Yang
This study uses the travel industry as the research context and investigates online–offline integration between the different business entities of hoteliers and online travel…
Abstract
Purpose
This study uses the travel industry as the research context and investigates online–offline integration between the different business entities of hoteliers and online travel agencies (OTAs). The purpose of this paper is threefold: first, to examine cooperation between hotels and OTAs; second, to examine how online and offline satisfaction increase behavioral intentions toward online and offline channels; and third, to investigate the factors that increase online and offline satisfaction.
Design/methodology/approach
To investigate customers’ behavioral intentions toward online and offline channels, the authors collected 241 data points from ten hotels from four well-known chains. The partial least squares structural equation modeling approach was used to test the research model and the 13 hypotheses.
Findings
The results show that system quality, information quality and service quality of OTA websites increase online satisfaction. Online satisfaction further increases behavioral intentions toward online channels but has no significant effect on offline satisfaction and behavioral intentions toward offline channels. Emotional value and social value offered by hotels increase offline satisfaction. Offline satisfaction further increases behavioral intentions toward online and offline channels. Finally, behavioral intentions toward online channels indeed reinforce behavioral intentions toward offline channels.
Originality/value
Some prior studies have focused on the effects of offline channels on online channels, whereas others have examined the influences of online channels on offline channels. However, in previous studies, the online and offline channels were both owned by the same business entities. To the best of the authors’ knowledge, this study is the first to examine how online and offline channels belonging to different business entities can work together to increase customer intentions.
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Yu-Cheng Lin, Chiung-Yao Huang and Yu-Shan Wei
The purpose of this paper is to examine the ethical investment willingness decision-making process to understand how investors evaluate corporate social responsibility (CSR…
Abstract
Purpose
The purpose of this paper is to examine the ethical investment willingness decision-making process to understand how investors evaluate corporate social responsibility (CSR) actions.
Design/methodology/approach
Data were collected through a survey of 298 individual investors and analyzed using structural equation modeling.
Findings
Results reveal that perfectionist decision-making style is positively related to perceived moral intensity, substitutability of financial returns, and ethical investment willingness. In addition, perceived moral intensity and substitutability of financial returns are positively related to ethical investment willingness. Finally, perceived moral intensity is positively related to substitutability of financial returns, and a two-factor causal mediation model is supported.
Research limitations/implications
The limitation of this study was that the pre-tests and sampling methods required all participants to have investing experience; however, procurement of trading information for each investor was impossible; thus, actual investment behaviors were undetermined. This study shed light on the mediating roles of perceived moral intensity and the substitutability of financial returns. Future studies can further investigate the factors influencing perceived moral intensity and the substitutability of financial returns.
Practical implications
Future ethical investment education can focus on cultivate the ability to distinguish ethical investments and change ethical investment willingness into actual investment behavior.
Originality/value
Understanding the relationship between these variables can help understand why ethical investment willingness varies among investors and how the traditional financial theory investment decision model should be revised as, internationally, more people have begun to observe CSR and sustainable development.
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