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This chapter provides an in-depth examination of the role that sustainable tourism plays in fostering a more environmentally and economically sustainable global economy. It delves into the advantages, disadvantages, and potential of sustainable tourism, emphasizing environmental conservation, societal inclusion, and economic progress. The shift towards sustainable tourism underscores the importance of minimizing negative impacts while maximizing positive outcomes for the environment, local communities, and cultural heritage. It underscores the necessity of balancing economic development, environmental preservation, and social well-being. Sustainable tourism encourages environmentally friendly practices, promotes renewable energy, and supports local businesses, thereby driving both environmental protection and economic growth. Challenges and opportunities are identified, necessitating innovative solutions for a sustainable tourism model. Effective policies and collaboration among stakeholders can address issues like excessive tourism impacts and ensure equitable distribution of benefits to local populations. Technology and community involvement play crucial roles in fostering sustainability and responsible travel. The chapter emphasizes energy efficiency, waste management, and transportation enhancements, while recognizing digital platforms’ role in promoting informed travel decisions. Future trends focus on climate adaptation, responsible tourism, and circular economies. Thus, a triple bottom-line approach integrating economic, social, and environmental considerations, alongside resource management, technology, community engagement, and cultural preservation, emerges as essential for advancing sustainable tourism practices.

Risk management is an essential cornerstone of any effective unit. The maternity dashboard has been found to be an efficient governance tool, but there is no such scorecard in gynaecology. The paper aims to conceptualise and implement an acute gynaecology dashboard in a teaching hospital over a period of two years and review the changes brought in practice as a result of the dashboard.

This acute gynaecology dashboard was designed in line with the existing maternity dashboard. Goals and benchmarks were determined on the basis of available national guidelines, expert opinions and local policies. The dashboard was prospectively implemented, updated monthly and presented in the relevant forums. A retrospective overview of the changes brought in the practice is presented in this paper.

Through the use of the dashboard significant problems related to workforce, training and clinical activity were identified. A number of changes were subsequently executed to improve patient management, service provision and training. This paper provides empirical insights about how positive changes in clinical practice could be brought in by the implementation of the acute gynaecology dashboard. The acute gynaecology dashboard was found to be a valuable governance tool to monitor performance and improve training and patient care.

The acute gynaecology dashboard can be used as an effective clinical governance tool to monitor performance and leads to improvement in clinical practice in other acute gynaecology units.

Though the maternity dashboard is widely in use, there has been no previous description of an acute gynaecology dashboard and this is the first paper in this area. With the increasing demand of acute gynaecology services, the dashboard becomes an essential tool for clinical governance.

Purpose: This chapter aims to review and brief the role of Strategic Corporate Social Responsibility (SCSR) in the tourism industry, targeting its impact on the performance and sustainability of the tourism industry. This chapter seeks to provide insights into how SCSR can lead to a positive transformation and competitive advantage.

Methodology: The chapter incorporates a brief literature review to examine current trends, hurdles, and benchmarking in the implementation of SCSR in the tourism industry. Comparative analysis and recent literature are used to extract valuable results and implications for effective tourism management.

Research limitations: The current chapter has limited potential biases in the selection of literature and the evolving nature of CSR in the tourism sector. Future research is required to check the developments in tourism and CSR.

Results: This chapter shed light on the complex association between the performance of CSR and business in the tourism industry, highlighting the importance of governance qualities and new initiatives for achieving financial sustainability.

Originality/value: This chapter adds valuable insights to the existing literature by shedding light on the most recent literature on SCSR in the tourism industry and provides inputs for setups looking for sustainability.

This paper is drawn on resource-based theory (RBV), dynamic capability theory (DCV) and situational strength theory (SST). It aims to investigate the relationship of entrepreneurial leadership (EL) on project success (PS) through the mediating role of dynamic capabilities (DCs), big data analytic capability (BDAC) and sustainable resilience (SR). It also explores the moderating effect of knowledge sabotage behaviour (KSB) on the relationship of BDAC and SR with PS.

Data was collected via Questionnaire survey through convenience sampling from the sample of 550 employees working on project in software companies. Of these, 467 response was deemed valid for analysis. The data was analysed using structural equation modelling (SEM) with SMART-PLS tool.

The study revealed a significant impact of EL on PS (p < 0.05). It also confirmed the significant mediating role of BDAC and SR (p < 0.05) in EL and PS relationship. These findings emphasize that adapting an entrepreneurial leadership style provides an environment conducive to achieving project success. Moreover, the presence of DCs like BDAC and SR enhances the organization adaptability, efficiency and firms’ endurance to disruption and strengthens their ability to navigate challenges and drive firm outcomes.

The research provides valuable insight into the role of EL as a contemporary leadership style in project-based firms that are marked by high risk and uncertainty. Also, this research is the first to examine the role of DCs, i.e. BDAC and SR as essential support in the execution of a project. Moreover, the research also highlights the importance of the effective role of DCs in achieving PS by mitigating the moderating influence of KSB. Thus, these DCs are empirically proven to facilitate EL in-driving project success in volatile environment while avoiding counterproductive work behaviour.

In the era of the digital economy, the digital innovation ecosystem is an important vehicle to alleviate enterprises' resource and capability constraints and thus improve their digital innovation performance. Embedding digital innovation ecosystems for survival and development opportunities has become a new strategic choice for enterprises. However, how digital innovation ecosystem embeddedness affects the digital innovation performance of complementary enterprises has not yet been fully revealed. This study examines whether digital innovation ecosystem embeddedness affects the digital innovation performance of complementary enterprises through ambidextrous capabilities (exploration and exploitation) and the moderating role of strategic flexibility.

A field survey was conducted in China, collecting survey data from 578 complementary enterprises in advanced manufacturing industries embedded in digital innovation ecosystems. This study applies multiple regression analysis to verify the relevant hypotheses.

The results confirmed that (1) digital innovation ecosystem embeddedness has a significant positive effect on complementary enterprises' digital innovation performance; (2) Ambidextrous capabilities play a partial mediating role in the relationship between digital innovation ecosystem embeddedness and complementary enterprises' digital innovation performance. (3) Strategic flexibility positively moderates the effect of digital innovation ecosystem embeddedness on ambidextrous capabilities and digital innovation performance.

The findings, intended to guide enterprises that complement the digital innovation ecosystem to achieve digital innovation and performance improvement, highlight the importance of eco-embedded strategies, ambidextrous capabilities and strategic flexibility.

The finding enriches antecedent research on digital innovation performance and provides practical insights for firms to embed themselves in digital innovation ecosystems to improve performance.

This study aimed to explore the relationship between supply chain resilience (SCR) and organizational performance (OP), with innovation (INN) serving as a mediator and information sharing (IS) acting as a moderator.

The study comprehensively examined the connections between SCR, OP, INN and IS. An exploratory approach and quantitative methods were employed. The data were collected from small and medium-sized manufacturing enterprises of three cities Xian, Hainan and Guangzhou of China via online questionnaire surveys conducted through Emails and WeChat. SmartPLS-4 was used for data analysis.

The findings indicated that SCR has a positive effect on sustainability efforts. Additionally, INN and effective IS both mediated and moderated this relationship, playing crucial roles in improving sustainability within the supply chain.

The study offered practical insights for businesses to enhance their sustainability efforts. Managers can use these findings to develop strategies that improve SCR, foster INN and encourage effective IS, ultimately resulting in a more sustainable supply chain.

This study enriched the existing knowledge base by investigating the intricate relationships among SCR, OP, INN and IS, all within the context of achieving sustainability. By exploring these elements holistically, the research introduced originality and highlighted effective strategies for sustainable supply chain management.

This study aimed to investigate the relationship between supply chain resilience and organizational performance with innovation as a mediator and information sharing as a moderator.

The study thoroughly explored how supply chain resilience, organizational performance, innovation and information sharing are connected. It used an exploratory approach and quantitative methods. Data were collected from large manufacturing firms through online questionnaire surveys using Google Forms, emails and WhatsApp.

The findings demonstrated that supply chain resilience positively impacts sustainability efforts. Furthermore, leveraging innovation and effective information sharing mediated and moderated the relationship, playing pivotal roles in enhancing sustainability within the supply chain.

The study provided actionable insights for businesses to strengthen their sustainability efforts. Managers could utilize these findings to implement strategies that enhance supply chain resilience, drive innovation and promote effective information sharing, ultimately leading to a more sustainable supply chain.

This study contributed to the existing body of knowledge by examining the complex relationships between supply chain resilience, organizational performance, innovation and information sharing in the context of achieving sustainability. The exploration of these components in a holistic manner added originality to the research and shed light on effective strategies for sustainable supply chain management.

The purpose of this paper is to give a comprehensive and updated analysis of the available literature on hospital dashboards.

A search of the current literature was performed by searching electronic databases, including Google Scholar, EBSCO and Medline, as well as books.

In all, 48 manuscripts consisting of peer reviewed articles, conference proceedings, case reports and text books were included in this review.

Despite the numerous advantages of performance dashboards, several authors have mentioned a number of challenges. It was evident from the literature that any setting requires significant effort, especially to ensure the quality of data being collected. In fact, significant investment, both in terms of financial and human resources, is required to achieve an effective dashboard. Furthermore, most of the studies available in the literature were individual case reports or anecdotal accounts rather than empirical studies. Thus, further research is required to ascertain the effectiveness of performance dashboards. In view of these findings, each organisation should make its own decisions whether or not to adopt performance dashboards.

Most of the literature is fragmented as it reports the use of different types of dashboards, namely strategic, tactical and operational, as separate tools. This literature review contributes to knowledge as it brings together the different types of dashboards and the cascading effect of one dashboard onto another in order to achieve and retain organisational alignment with the overall strategic goals.

The purpose of this paper is to analyse hospital dashboards’ visibility of information at different management levels to improve quality and performance in an acute general hospital.

Data were generated via 21 semi-structured interviews across different management levels.

All management levels had greater visibility of information, could make informed decisions, and registered performance improvement. Specifically, waiting time improved, however since introduction of hospital dashboards was work-in-progress at time of study, managers could not record improvement in terms of cost reductions, clinical effectiveness, patient safety and patient satisfaction. Different managerial levels had different visibility with top management having the greatest.

In single case studies, where only one context is used, the findings cannot be reproduced in different contexts; even though most of the results could be matched with the current literature.

The need to have balanced key performance indicators that take into account other facets of improvements, apart from time, has been emphasised. Furthermore, if middle and departmental managers have greater visibility, this would allow them to work towards a strategic fit between the departments that they manage with the rest of the hospital.

There is scant literature regarding performance dashboards’ enhancement of visibility of information at different management levels. Furthermore, according to the authors’ knowledge, no other paper has tried to identify and discuss the different levels of information, which should be visible from bedside to board namely to management, clinicians and public.

This paper aims to examine the differential effects of the type of gift (material vs experiential) offered on Snapchat and Instagram (Study 1) and how the impacts of gift type and message type (informational vs emotional) vary by the two different image-sharing social media platform in a business-to-consumer (B2C) gift-giving context (Study 2).

Study 1 used a two (social media: Snapchat vs Instagram) by two (gift type: material vs experiential) between-subject factorial design, whereas Study 2 used a two (social media: Snapchat vs Instagram) by two (gift type: material vs experiential) by two (message type: informational vs emotional) between-subject factorial design. A series of analyses of covariance was conducted to test the suggested hypotheses.

Study 1 demonstrated that the promotion of material gifts was more effective on Snapchat than on Instagram, while the promotion of experiential gifts was more effective on Instagram than on Snapchat. Study 2 showed that the impacts of gift type and message type varied by social media platform. The promotion of an experiential gift with an emotional ad appeal was found to be more effective on Instagram than on Snapchat, while the promotion of a material gift using an informational ad appeal was found to be more effective on Snapchat than on Instagram.

This research used a college student sample for the experiments. However, to extend the generalizability of the results, it is recommended that future experiments be conducted with nonstudent samples. Also, the current research manipulated the two different social media conditions, Snapchat vs Instagram, by enforcing participants to use their social media and then provided experimental stimuli in a different screen from their social media account. If the stimuli were distributed through participants’ real social media account, the external validity of this research could be enhanced. Finally, future research should apply this framework to other countries with different social media platforms to confirm the generalizability of the study’s findings.

This research can thus contribute to the development of new guidelines for planning social media marketing in the business gift-giving context. By leveraging findings that the fit effect of gift types and advertising appeals differs based on social media platform, practitioners can create a more effective social media plan for their advertising campaigns. Given that copywriting and media plans are among the most important and difficult work in the business of advertising, this study’s findings would assist advertising practitioners in planning and executing the most effective advertising campaigns.

The findings of this study provide valuable insights for the development of effective brand promotion strategies for B2C gift-giving via social media.