With numerous and ambiguous sets of information and often conflicting requirements, construction management is a complex process involving much uncertainty. Decision makers may be…
Abstract
With numerous and ambiguous sets of information and often conflicting requirements, construction management is a complex process involving much uncertainty. Decision makers may be challenged with satisfying multiple criteria using vague information. Fuzzy multi-criteria decision-making (FMCDM) provides an innovative approach for addressing complex problems featuring diverse decision makers’ interests, conflicting objectives and numerous but uncertain bits of information. FMCDM has therefore been widely applied in construction management. With the increase in information complexity, extensions of fuzzy set (FS) theory have been generated and adopted to improve its capacity to address this complexity. Examples include hesitant FSs (HFSs), intuitionistic FSs (IFSs) and type-2 FSs (T2FSs). This chapter introduces commonly used FMCDM methods, examines their applications in construction management and discusses trends in future research and application. The chapter first introduces the MCDM process as well as FS theory and its three main extensions, namely, HFSs, IFSs and T2FSs. The chapter then explores the linkage between FS theory and its extensions and MCDM approaches. In total, 17 FMCDM methods are reviewed and two FMCDM methods (i.e. T2FS-TOPSIS and T2FS-PROMETHEE) are further improved based on the literature. These 19 FMCDM methods with their corresponding applications in construction management are discussed in a systematic manner. This review and development of FS theory and its extensions should help both researchers and practitioners better understand and handle information uncertainty in complex decision problems.
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Christopher J. Quinn, Matthew J. Quinn, Alan D. Olinsky and John T. Quinn
Online social networks are increasingly important venues for businesses to promote their products and image. However, information propagation in online social networks is…
Abstract
Online social networks are increasingly important venues for businesses to promote their products and image. However, information propagation in online social networks is significantly more complicated compared to traditional transmission media such as newspaper, radio, and television. In this chapter, we will discuss research on modeling and forecasting diffusion of virally marketed content in social networks. Important aspects include the content and its presentation, the network topology, and transmission dynamics. Theoretical models, algorithms, and case studies of viral marketing will be explored.
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Thu Huong Tran, Wen-Min Lu and Qian Long Kweh
This study aims to examine how environmental, social and governance (ESG) initiatives and ISO 14001, which is an internationally agreed standard to set out the requirements for an…
Abstract
Purpose
This study aims to examine how environmental, social and governance (ESG) initiatives and ISO 14001, which is an internationally agreed standard to set out the requirements for an environmental management system, affect firm performance in the context of the Industry 4.0 supply chain.
Design/methodology/approach
The authors develop a new chance-constrained network data envelopment analysis (DEA) in the presence of non-positive data to estimate innovation, operational and profitability performances for three main relation groups (suppliers, partners and customers) in Microsoft's supply chain.
Findings
Results of this study show the following: (1) the application of ISO 14001 will reduce profitability but increase overall performance (OP); (2) ESG implementation has a convex U-shaped influence on profitability and OP, which means that firms will benefit when ESG investment goes beyond a particular level; (3) the nonlinear U-shape is presented in the E and G components, but not in the S of the individual ESG initiatives, and (4) only specific subcomponents of S and G in the subcomponent of individual ESG initiatives are nonlinearly connected to OP. Research's results reveal that the customer group has a higher performance value than the other two groups, which suggests that this group will create competitive advantages for Microsoft.
Originality/value
Overall, the authors provide an insightful viewpoint into supply chain management by examining the ESG initiatives, ISO 14001 and performances of Microsoft's supply chain.
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Self-Service Technology (SST) is a disruptive technology that has reshaped customer interactions, increased efficiency, and enabled data-driven decision-making. Its impact…
Abstract
Self-Service Technology (SST) is a disruptive technology that has reshaped customer interactions, increased efficiency, and enabled data-driven decision-making. Its impact continues to evolve as technology advances and customer expectations change, making it a key consideration for businesses in a dynamic landscape. This chapter delves into critical findings regarding the adoption and implications of SST in tourism and hospitality. The relevant studies are sourced from the Scopus database. A mixed literature review methodology was employed to review papers. The literature review findings show facets of SST adoption, shedding light on the intricate relationships between consumer readiness variables, context-specific influences, preferred SST features, and psychological attributes. The study reveals consumer preferences, including convenience, ease of use, and speed of service, as primary drivers of the adoption of SST. The bibliometric analysis reveals the scope for developing SST literature in tourism and hospitality. Collaborations among scholars, research and funding institutions could help provide the impetus. Research in SST security, sustainability, and resilience could help enhance the SST literature. Comparative studies evaluating SST's social and economic implications are also suggested.
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Dong-Sing He, Te-Wei Liu and Yi-Ying Lin
This study constructs an efficiency evaluation framework for assessing the human, structural and relational capital in the semiconductor industry of Taiwan. Furthermore, we…
Abstract
Purpose
This study constructs an efficiency evaluation framework for assessing the human, structural and relational capital in the semiconductor industry of Taiwan. Furthermore, we analyze whether there are significant differences in efficiency across different levels concerning the industry supply chain (upstream, midstream and downstream), employee service tenure, capital scale and company establishment years.
Design/methodology/approach
This study focuses on Taiwanese semiconductor companies, utilizing data sourced from the Taiwan Economic Journal (TEJ) Database for the period spanning 2017 to 2021, encompassing a total of five years. Due to the nondisclosure of intangible asset values by all companies, an effort was made to ensure a comparable baseline by excluding companies with incomplete or missing data. Finally, empirical analysis was conducted on a sample of 64 companies using the dynamic network data envelopment analysis method.
Findings
(1) Overall efficiency demonstrates structural capital as the most prominent, followed by relational capital, while human capital shows relatively poorer efficiency. (2) To enhance the efficiency of intellectual capital, priority should be given to improving the efficiency of outputs related to intellectual property rights such as patents. (3) The midstream segment exhibits the best efficiency in both structural and relational capital. (4) Companies with longer employee service tenures exhibit superior efficiency in human capital in the long run. (5) Companies with extended establishment years and larger capital scales demonstrate superior efficiency in both human and structural capital.
Originality/value
Reflecting on past literature, scholars have primarily focused on the relationship between intellectual capital and firm efficiency, often emphasizing the overall efficiency of intellectual capital. However, within organizations, human capital, structural capital, and relational capital are interrelated. This study, for the first time, assesses the efficiency of these three components within an organization. The research addresses the challenges in analyzing the efficiency of intellectual capital and introduces a highly contemporary approach – dynamic network data envelopment analysis (DNDEA). Using the semiconductor industry in Taiwan as a case study, this paper conducts empirical analysis in a captivating and worthy industry. Therefore, the ideas presented in this paper are original.
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Nima Gerami Seresht, Rodolfo Lourenzutti, Ahmad Salah and Aminah Robinson Fayek
Due to the increasing size and complexity of construction projects, construction engineering and management involves the coordination of many complex and dynamic processes and…
Abstract
Due to the increasing size and complexity of construction projects, construction engineering and management involves the coordination of many complex and dynamic processes and relies on the analysis of uncertain, imprecise and incomplete information, including subjective and linguistically expressed information. Various modelling and computing techniques have been used by construction researchers and applied to practical construction problems in order to overcome these challenges, including fuzzy hybrid techniques. Fuzzy hybrid techniques combine the human-like reasoning capabilities of fuzzy logic with the capabilities of other techniques, such as optimization, machine learning, multi-criteria decision-making (MCDM) and simulation, to capitalise on their strengths and overcome their limitations. Based on a review of construction literature, this chapter identifies the most common types of fuzzy hybrid techniques applied to construction problems and reviews selected papers in each category of fuzzy hybrid technique to illustrate their capabilities for addressing construction challenges. Finally, this chapter discusses areas for future development of fuzzy hybrid techniques that will increase their capabilities for solving construction-related problems. The contributions of this chapter are threefold: (1) the limitations of some standard techniques for solving construction problems are discussed, as are the ways that fuzzy methods have been hybridized with these techniques in order to address their limitations; (2) a review of existing applications of fuzzy hybrid techniques in construction is provided in order to illustrate the capabilities of these techniques for solving a variety of construction problems and (3) potential improvements in each category of fuzzy hybrid technique in construction are provided, as areas for future research.
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Hugo dos Santos Marques and Maria Beatriz Borges
This paper aims to overcome the lack of methodologies for optimizing the volume of bulky low-frequency inductors that the authors came across with when working on the design of…
Abstract
Purpose
This paper aims to overcome the lack of methodologies for optimizing the volume of bulky low-frequency inductors that the authors came across with when working on the design of hybrid active power filters. Sound work was published concerning this well-known technology, but it became evident that the mentioned optimization topic was left unaddressed.
Design/methodology/approach
Using the Lagrange multipliers optimization method combined with the electromagnetic laws of inductor design, it was possible to establish a new design method to determine the optimal solutions that fulfil any given scenario of specifications. In other words, it is now possible to obtain the inductor’s geometric and electric parameters that not only satisfy the system’s electromagnetic requirements but also lead to smaller, lighter or economical solutions.
Findings
A generalized set of equations was obtained to facilitate the calculations of all the inductor-building parameters. As expected, these equations take as inputs the inductor’s required inductance, its maximum current and the desired resistance, but also a customizable cost function. The later cost function will optimize the inductor’s volumes of copper and iron and can be settled, among other purposes, for minimizing the total weight, volume or cost.
Originality/value
All the mathematical expressions to obtain the general optimal solutions are given as well as practical graphics for the three above-mentioned optimization criteria. Using these charts, the reader will be able to obtain by simple inspection the optimal solutions for a large, generalized universe of intended specifications.
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A majority of products for manufacturing or consumers have multiple characteristics that must meet the requirements of the customer. For example, a steel beam any have dimensional…
Abstract
A majority of products for manufacturing or consumers have multiple characteristics that must meet the requirements of the customer. For example, a steel beam any have dimensional tolerances on its length, width, or height and functional tolerances on its strength. The characteristics are influenced by different processes that create the product. For an individual characteristic, process capability measures exist that convey the degree to which the characteristic meets the specification requirements. Such measures may indicate the proportion of nonconforming product related to the particular characteristic, under some distributional assumptions of the characteristic. For products with multiple characteristics, the unit costs of rectification may be different, making the satisfaction of some characteristics meeting customer requirements more important than others. In this paper, an aggregate process capability performance measure is developed that considers the relative importance of the characteristic based on unit costs of nonconformance. Based on the aggregate measure, appropriate process capability measures for the individual measures are also derived. Bounds on the aggregate capability measures are also established.
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Hui Zhao, Chen Lu and Simeng Wang
As environmental protection and sustainable development become more widely recognized, greater emphasis has been placed on the significance of green supplier selection (GSS)…
Abstract
Purpose
As environmental protection and sustainable development become more widely recognized, greater emphasis has been placed on the significance of green supplier selection (GSS), which can support businesses both upstream and downstream in enhancing their environmental performance while preserving their strategic competitiveness. Therefore, this paper aims to propose a new framework to study GSS.
Design/methodology/approach
Firstly, this paper establishes a GSS evaluation criteria system including product competitiveness, green performance, quality of service and enterprise social responsibility. Secondly, based on the spherical fuzzy sets (SFSs), the Average Induction Ordered Weighted Averaging Operator-Criteria Importance Through Inter Criteria Correlation (AIOWA-CRITIC) method is used to determine the subjective and objective weights and the combination of weights are determined by game theory. In addition, the GSS framework is constructed by the Cumulative Prospect Theory-Technique for Order Preference by Similarity to Ideal Solution (CPT-TOPSIS) method. Finally, the validity and robustness of the framework is verified through sensitivity comparative and ablation analysis.
Findings
The results show that Y3 is the most promising green supplier in China. This study provides a feasible guidance for GSS, which is important for the greening process of the whole supply chain.
Originality/value
Under spherical fuzzy sets, AIOWA and CRITIC are used to determine weights of indicators. CPT and TOPSIS are combined to construct a decision model, considering the ambiguity and uncertainty of information and the risk attitudes of decision-makers.
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Da Teng, Yun-Wen Feng, Jun-Yu Chen and Cheng Lu
The purpose of this paper is to briefly summarize and review the theories and methods of complex structures’ dynamic reliability. Complex structures are usually assembled from…
Abstract
Purpose
The purpose of this paper is to briefly summarize and review the theories and methods of complex structures’ dynamic reliability. Complex structures are usually assembled from multiple components and subjected to time-varying loads of aerodynamic, structural, thermal and other physical fields; its reliability analysis is of great significance to ensure the safe operation of large-scale equipment such as aviation and machinery.
Design/methodology/approach
In this paper for the single-objective dynamic reliability analysis of complex structures, the calculation can be categorized into Monte Carlo (MC), outcrossing rate, envelope functions and extreme value methods. The series-parallel and expansion methods, multi-extremum surrogate models and decomposed-coordinated surrogate models are summarized for the multiobjective dynamic reliability analysis of complex structures.
Findings
The numerical complex compound function and turbine blisk are used as examples to illustrate the performance of single-objective and multiobjective dynamic reliability analysis methods. Then the future development direction of dynamic reliability analysis of complex structures is prospected.
Originality/value
The paper provides a useful reference for further theoretical research and engineering application.