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This chapter discusses key training challenges that organizations need to confront with the objective of building a robust human resource management system. Given the dynamics of the current business environment, training and development has become an indispensable function in global organizations. Building an effective human capital that contributes to continual organizational growth has become the established norm to survive in a competitive business landscape. However, the training and development function is often rendered ineffective, on account of various bottlenecks existing in the organization. Addressing these bottlenecks is quintessential in ensuring the creation of a performance-driven human capital. The goal of this chapter is to draw attention to the training impediments that hinder organizational growth and to diagnose the underlying causes for the same. This chapter concludes with recommendations that organizational decision-makers can leverage in their quest to strengthen the human capital, by utilizing their training and development infrastructure optimally.

The hypothesis that broadly defined managerial functions can be subdivided on the basis of their members′ internal and external task orientations, and that the resulting subfunctions are, respectively, predominantly “adaptive” or “innovative” in terms of Kirton′s adaption‐innovation theory, was tested. Data from samples of British (N = 115), Australian (N = 123) and American (N = 131) mid‐career managers undertaking MBA programmes who completed the Kirton Adaption‐Innovation Inventory (KAI) and provided employment histories displayed the expected patterns of task orientation and cognitive style. Implications for adaption‐innovation theory and the management of organisational change are briefly discussed.

The Kirton Adaption‐Innovation Inventory and the Learning Styles Questionnaire were used as part of a wider investigation, reported in an earlier paper, to explore the influence of personality, discipline and organisational structure on the information behaviour of biochemists, entomologists and statisticians working at an agricultural research station (n = 67). Results from the psychometric tests were assessed in terms of the groups obtained from a cluster analysis. Groups identified by the KAI as Innovators and by the LSQ as Activists sought information more widely, more enthusiastically and from more diverse sources than other groups. Groups identified as Adaptors by the KAI and Reflectors by the LSQ, were more controlled, methodical and systematic in their information behaviour.

A major problem facing organisations when they operate subsidiaries in host countries is the need to maximise the cross‐cultural performance of expatriate employees. Achieving adaptability and sensitivity involves a significant amount of attention being given to selecting expatriates who are culturally prepared and adaptive in the host nation culture and provided with ongoing support by their organisations. China is the country for analysis in this research, that examines the consideration given to selection and in‐post support provided to Australian expatriates. China is a significant site for examination of the cultural adaptability skills of expatriates as it looms large in the current and future trading and expansion plans of many Western corporations and yet very little attention has been given to recognising or developing the cultural skills necessary to effectively operate in this demanding market. This study is based on information gathered through a series of semi‐structured interviews conducted with expatriate managers in 1999. Results indicate attention being given to the expatriate selection process but a serious deficit in in‐post support.

There is growing concern about the performance of public organizations (POs) in developing countries. Despite the fact that the advantages of innovation and learning orientation to organizations have been evidently documented in Western economies and private owned enterprises, there has been little research into these practices and their impact on enhancing competitive advantages in POs in transitional economies such as Iran. The purpose of this paper is to examine the effect of innovation and learning orientation on performance of POs in Iran.

This paper draws on theory from innovation and learning orientation in conjunction with a strategic-centered model to carry out a survey-based study of 127 senior level managers (e.g. CEOs, planning, finance, HR and marketing managers) of POs and/or their cluster companies in six major developed and developing cities of Iran.

The research findings show that learning orientation and innovativeness leads to better PO performance and should be encouraged. More specifically, the results suggest that higher levels of learning orientation and innovativeness led these organizations to higher levels of delivery speed, cost improvement, and quality confidence in firm future PO performance.

Data were gathered via a questionnaire administered to senior level managers of some POs and/or their clusters in some cities in Iran. Further research is required to understand the contextual factors that influence internal company culture. For example, there are relatively few women in managerial positions in Iranian companies; and the impact of a restricted business environment appears to vary from service to retail and manufacturing industries.

This study is important for managers of public sectors. From empirical evidence, the authors found that PO managers must consider innovativeness and learning as two crucial strategic capabilities for a superior and sustainable performance.

The study provides insights into the types of activities that PO management should undertake in order to enhance economic performance.

Examines the influence of national culture on the decision‐making behaviour of training managers in Bahrain. Twenty‐one such managers were interviewed in order to complete two inventories: one concerned with the training culture and the other concerned with decision criteria used in selecting people for training. Characterizes the organizations represented in the sample by reference to two scales of measure. The first of these, which has been termed organizational rationale, reflects the extent to which training decision making stems from organizational needs. The second measure, which has been termed social rationale, reflects the extent to which training decision making stems from the mores of an Arabic culture. The location of an organization on a two‐dimensional diagram contrasting these two types of influence is reminiscent of the managerial grid of Blake and Mouton. Suggests that Arabic culture can be mediated by variables such as nationality of ownership and sector of the economy.

Aims to explore factors which are thought to relate to the effectiveness of development centre processes. Studies a variety of attitudinal and motivational aspects concerned with attendance at, and benefit from, a development centre. The research was carried out using an instrument which was completed by 60 managers who had attended a development centre organized by a major British company. Hypothesizes a model which links development centre benefits to process validity, pre‐centre factors, and biographical factors. Results show partial support for the model, confirming the strong link between benefits and process validity, but fail to demonstrate the importance of support from a participant’s manager. Factor analysis demonstrates three distinct sets of benefits which have been labelled: personal development; career development; and organizational commitment.

Presents the finding of a mail survey of expatriate managers working in China, mainly from the USA, France, Germany, Australia and the UK. Examines two sets of psychological barriers to adjustment and its occurrence among North American and Western Europeans. States that European managers were less likely to adjust as well as their North American counterparts would and cites Germany in particular problem country. Discusses the implications of these findings for both the expatriates and the companies which assign these individuals.

Using Hofstede’s cultural value model, the purpose of this paper is to investigate how Chinese employees’ cultural values differ according to firm ownership type such as state-, privately, and US-owned firms.

Data were collected from 367 Chinese employees working at firms located in Beijing.

Results showed that while Chinese employees in state-owned firms scored the highest in collectivism, those working at privately and US-owned firms scored higher for individualism. The score for long-term orientation was also higher in state-owned firms than in privately and US-owned firms. However, contrary to the expectation, the scores for Chinese employees for power distance in state-owned firms were lower than in the others, while the scores for masculinity in state-owned firms were higher than for the others. Chinese employees in all three types of firms showed lower scores than reported in previous studies for uncertainty avoidance.

This study contributes to a deepened understanding of how the cultural values of Chinese employees differ depending on firms’ ownership types, with significant implications for managers, who do business in China as they seek to establish management practices more closely aligned with the cultural values of Chinese employees.

This study may be the first attempt to examine how Chinese cultural values differ according to various ownership types. It suggests that Chinese employees at privately and US-owned firms have different cultural values from employees at state-owned firms, even though all three groups of employees are Chinese.