M. Chatziarsenis, E. Makri, W. Sapouna‐Chatziarseni, M. Fioretos, T. Faresjö, E. Trell and C. Lionis
Addresses the important question of the optimal share and distribution of primary and hospital care, stating that the end‐user consensus is essential. On a classical medical…
Abstract
Addresses the important question of the optimal share and distribution of primary and hospital care, stating that the end‐user consensus is essential. On a classical medical ground with integrated medical services the care seeking patterns and preferences were investigated in a representative sample of the, hence reasonably unbiased, native population. In a small Cretan township hospital combining secondary and primary care, a questionnaire of habits, perceptions and expectations of health services delivery and provision was distributed to a consecutive visitor sample. Overall, primary care was well and realistically appreciated. In six of the 12 conditions, mostly with fever and/or pain, general practitioners were clearly preferred while in three, as a rule organ‐associated, specialists were the first choice. The consumer‐oriented survey brings additional support to the vital role of primary care in the ongoing health systems development.