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The purpose of this paper is to describe criteria for selecting and processes for implementing a self‐service online resource reservation using the University of Virginia (U.Va.) Library as a case study.

The paper chronicles the identified needs, selection criteria, and deployment strategy undertaken by a U.Va. Library task force in early to mid‐2010 along with the unexpected pitfalls and policy implications uncovered by the process.

The U.Va. Library selected and rolled out a product meeting a variety of public service needs, EMS Enterprise, in the summer/fall of 2010, with lessons learned about the intricacies of IT infrastructure, public service policies and procedures, and the varied resource reservation needs of the library's libraries and labs.

The paper demonstrates how the addition of a self‐scheduling reservation system has helped fill a long‐awaited need and adds value to the U.Va. Library's Services.

This ethnographic case study examined college pathways of rural, first-generation students. Current research primarily examines factors predicting rural students’ college aspirations, participation, and completion. This study examined why and how such factors influenced students in a rural, high-poverty county and explored how rural culture influenced pathways. The study found that attachment to family significantly influenced college-going decisions and behaviors. Families provided support necessary for high aspirations, college-going, and persistence. Students’ decision to leave, return, or stay was difficult given this attachment; yet, lack of economic opportunity affected decisions also. Cultural legacies influenced college-going. Schools, communities, and peers were also relevant. Given the importance of family, institutional, state, and federal policies and practices must involve families and replicate family support models.

The editor welcomes suggestions for reference serials—both long‐established and new titles—to be reviewed. Librarians who are interested in writing reviews for this column are invited to submit information concerning their expertise to the editor (Virginia Gilbert, Deputy Collection Development Officer, 117 Perkins Library, Duke University, Durham, North Carolina 27706).

This is my last column as editor of “Reference Serials.” All correspondence regarding this column should now be sent to the new editor: Virginia A. Gilbert, Editor, “Reference Serials,” Reference Services Review, 117 Perkins Library, Duke University, Durham, NC 27706.

South America, Central America and the Caribbean. 1st ed. 1986. $90. London: Europa Publications, Ltd., 1985. Available in North America from Gale Research Co. ISSN 0258‐0661. ISBN 0‐946653‐11‐9. OCLC 12956657. This work is a welcome and overdue companion to the Europa volumes on other regions. It combines statistics, analysis, history, maps, directories, and bibliography in one reference tool.

One of the more popular exhibits at the ALA meeting in Philadelphia in July was the online demonstration of the Academic American Encyclopedia. Clusters of librarians gathered to watch and assess the performance of this reference source. Some greeted it with skepticism, others with enthusiasm; but it was quite evident that the day of the single format reference source has passed. Multiple format reference sources were discussed and demonstrated throughout the exhibition hall.

Although many library patrons seek information on the activities and earnings of corporations, some librarians have difficulty identifying the documents appropriate for such research. Aubrey W. Kendrick advises on selecting and obtaining corporate reports.

ADMINISTRATIVE AGENCIES — U.S. — DIRECTORIES Government Programs and Projects Directory. 1983— . Irreg. $85.00. Gale, Book Tower, Detroit, MI 48226. Eds.: Anthony T. Kruzas and Kay Gill. LC 83—645478. ISSN 0737—5255. OCLC 9405005. Reference librarians who have had occasion to probe the labyrinth of government programs and projects at one time or another have probably encountered the frustrations of locating convenient, concrete information about a federal program or project if a citation is not easily available in a major government documents reference tool. Thankfully, a ray of hope has recently appeared on the horizon with the completion in January, 1984, of the first edition of Government Programs and Projects Directory in three issues containing 1,574 entries. The editors, Anthony Kruzas and Kay Gill, have fulfilled to a great extent their intention “to facilitate access to facts about federal programs by consolidating information about them into a single reference source.”

The purpose of this paper is to introduce this special issue, conceptualized and realized by a group of scholars engaged in the Global Organizational Learning and Development Network (GOLDEN) for Sustainability programme. It aims to adopt the overarching research question of the GOLDEN research programme “How do firms learn to integrate and manage sustainability in their business models, including their organizational purpose, strategy, processes, systems and culture?” as the guiding principle for case selection.

The paper first presents the key ideas underpinning the previous research question and illustrates the research approach and agenda of GOLDEN for Sustainability. Second, it introduces the eight case studies presented in this special issue.

The cases offer good illustrations of the ongoing transition by both medium‐sized and multinational corporations dealing with learning and change challenges posed by the identification and management of sustainability issues. The selected cases represent firms operating in diverse contexts and industries, and are developed by scholars specializing in various fields connected to corporate responsibility and sustainability.

The paper presents cases of organizations that have made sense of the sustainability challenge and also the different approaches taken to tackle the challenge, and the results stemming from their efforts..