Fauzia Jabeen, Maryam Al Hashmi and Vinita Mishra
This study aims to explore the antecedents that may lead to turnover intentions among police personnel in the United Arab Emirates.
Abstract
Purpose
This study aims to explore the antecedents that may lead to turnover intentions among police personnel in the United Arab Emirates.
Design/methodology/approach
The data were collected from police personnel (n = 176) through a questionnaire survey, and structural equation modeling was used to test the relationships.
Findings
The findings revealed that the work-family conflict and job autonomy significantly correlate with turnover intentions. Alternatively, perceived organizational support does not predict turnover intentions.
Research limitations/implications
This research is limited by the study’s subjective assessment of police personnel turnover intentions through self-reported questionnaires. It provides implications for policymakers, organizational behavioral experts and those interested in formulating effective strategies to reduce turnover among police personnel.
Originality/value
This study offers a novel context as it assesses police personnel in an emerging Middle Eastern country. It provides insights to policymakers and academia concerning the factors strongly linked with police personnel turnover intentions and will help them formulate strategies for improving personnel satisfaction and advancing relationships between police and the community.
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Madhura Bedarkar, Gurudas Nulkar, Akriti Chaubey, Mahima Mishra and Komal Dhiwar
The purpose of this study is to learn what kinds of obstacles Indian businesses face when trying to make biodiversity protection a top priority as part of their corporate social…
Abstract
Purpose
The purpose of this study is to learn what kinds of obstacles Indian businesses face when trying to make biodiversity protection a top priority as part of their corporate social responsibility (CSR) efforts. Interventions are proposed to elevate biodiversity protection to the ranks of CSR priorities among Indian businesses.
Design/methodology/approach
This study applies an interpretive phenomenological analysis strategy to glean information from in-depth interviews with leaders and professionals in CSR.
Findings
The findings of the study revealed that the main factors influencing Indian companies’ CSR area choices are existing processes and stakeholder pressures. Companies prioritise engaging with local communities and employees when selecting CSR activities. The major challenge is integrating biodiversity into business plans, with CSR heads struggling to secure investment due to long gestation periods and limited media coverage. Implementing agencies face issues with project deliverables, mainly due to land ownership and lack of local government support. Companies can also encourage employee involvement in pro-environmental behaviours. The study also provides practical solutions for Indian companies to enhance their CSR engagement in biodiversity conservation.
Research limitations/implications
The research only focuses on the opinions of CSR specialists and leaders, so it may only consider part of the situation’s complexity inside the organisation. The results may only apply to the business climate in India; hence, extra care is warranted when extrapolating them to other countries. Nonetheless, the study provides valuable insights into the interplay between CSR and biodiversity protection that might inform future studies and policy initiatives.
Originality/value
This research fills a gap in the literature by investigating an uncharted territory: the role of CSR in protecting biodiversity in India. Examining obstacles and variables affecting CSR objectives illuminates business involvement in biodiversity conservation. The recommended treatments have real-world consequences for improving CSR involvement in this critical area.
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Aradhana Bhargava, Bibhabati Mishra, Archana Thakur, Vinita Dogra, Poonam Loomba and Sonal Gupta
The study aims to assess healthcare workers' needle‐stick injury (NSI) knowledge, attitudes and practices (KAP).
Abstract
Purpose
The study aims to assess healthcare workers' needle‐stick injury (NSI) knowledge, attitudes and practices (KAP).
Design/methodology/approach
A cross‐sectional study was conducted in a 600‐bedded hospital throughout six months. The data were collected using an anonymous, self‐reporting questionnaire. Participants were various healthcare workers (HCW) drawn through stratified random sampling and their knowledge, attitude and practice regarding NSI were assessed.
Findings
There is significant difference in the mean knowledge, attitude and practice scores among healthcare workers. Even though scores are better for doctors and nurses, practice scores were better for technical staff. Healthcare workers, who had better practice scores, had suffered fewer NSIs. Since this study is a cross‐sectional, the population's NSI incidence could not be calculated.
Practical implications
This study emphasizes that applying knowledge to practice is required to prevent NSIs. Various recommendations to help prevent and deal with NSIs are made.
Originality/value
This study analyses healthcare workers' NSI knowledge, attitude and practices, and also assesses their correlation with NSI incidence, which has not been done previously.
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Aradhana Bhargava, Archana Thakur, Bibhabati Mishra, Juhi Taneja, Vinita Dogra and Poonam Loomba
Measuring patient satisfaction plays an increasingly important role in the growing push toward healthcare provider accountability. This study seeks to evaluate G.B. Pant Hospital…
Abstract
Purpose
Measuring patient satisfaction plays an increasingly important role in the growing push toward healthcare provider accountability. This study seeks to evaluate G.B. Pant Hospital (a North Indian tertiary care centre) patient satisfaction with clinical laboratory services.
Design/methodology/approach
A total of 100 out‐ and in‐patients were randomly selected and interviewed about microbiological services using a standard format, a method which can be easily used to compare patient satisfaction with laboratory services elsewhere.
Findings
Patients represented all age groups: females and males were balanced. Few were from poor socio‐economic backgrounds. Patients do not have problems getting tests done, but the laboratory's inconvenient location caused dissatisfaction. Patients do not have problems communicating with staff, but medical terms are not understood by patients. Hospital cleanliness needs improving, especially toilets, which causes the most patient dissatisfaction. Hospital staff were deemed highly competent and judged to give excellent technical help to patients. The questionnaire's financial subscale shows 100 per cent satisfaction because all tests in the microbiology department are free. The overall satisfaction with services stood at 83 per cent. Satisfaction scores for G.B. Pant Hospital appear to be satisfactory.
Research limitations/implications
This study does not compare patient satisfaction in two or more hospitals and findings may not be generalisable.
Practical implications
Patient satisfaction surveys are the best way to identify deficiencies and improve hospital services. Repeating studies at six monthly intervals is a useful managerial intervention aimed at delivering and maintaining quality healthcare.
Originality/value
This laboratory satisfaction survey is the first of its kind for government hospitals in India. The survey revealed a positive feedback and helped to identify the areas of concern along with estimating the patient satisfaction scores. This is the best way to identify the areas of deficiencies and improving the services provided by the hospital. The authors feel that repeating such studies at a regular interval of six months would be a useful guide for the managerial interventions.
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Organizational trust is an important construct for organizational and public relations scholars and practitioners for its influence on key organizational outcomes, yet the…
Abstract
Purpose
Organizational trust is an important construct for organizational and public relations scholars and practitioners for its influence on key organizational outcomes, yet the convergent validity of organizational trust instruments has not been investigated by any study. The purpose of this paper is to address an important gap in the literature by reporting the results of a systematic investigation of the convergent validity of three organizational trust measures, taking an interpersonal, public relations, and organizational approach to trust in organizations respectively.
Design/methodology/approach
IRB approval was obtained for a cross‐sectional study design gathering self‐reports from participants through an online data gathering system of a large Midwestern university in the USA. Correlational matrices, along with exploratory and confirmatory factor analyses adapting the multitrait‐multimethod matrix, were employed for data analysis.
Findings
The three trust measures demonstrate mixed evidence of convergent validity with each other and with a theoretically correlated construct, organizational identification, demonstrating that while the three measures share the same conceptual ground, there is a need to clarify their underlying theoretical specification, especially with respect to organizational identification.
Research limitations/implications
Future large‐scale studies can extend the findings based on a student population by employing multiple and diverse data sets, as well as investigate method variance.
Practical implications
Recommendations to improve convergent validity include: increasing item parsimony to decrease redundancy; revise item construction; and improved theoretical specification investigating the conceptual boundaries organizational identification with trust.
Originality/value
The study provides empirical evidence of the need for greater conceptual and operational clarification of the theoretical bases of trust. It is the first to advance research on trust in organizations by providing empirical support for the convergent validity of organizational trust measures assessed from organizational, interpersonal, and public relations perspectives.
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Vinita Dwivedi and Uttam Kumar Khedlekar
This study aims to explore the global threat of diseases that affect people, such as diarrheal, Hepatitis B, Rotavirus, Measles diseases, emphasizing the integration of disease…
Abstract
Purpose
This study aims to explore the global threat of diseases that affect people, such as diarrheal, Hepatitis B, Rotavirus, Measles diseases, emphasizing the integration of disease vaccines into immunization programs globally as recommended by the World Health Organization, resulting in significant case reductions.
Design/methodology/approach
Notably, it stresses the necessity of raising awareness about diseases and vaccines through promotional efforts alongside effective inventory management because of vaccine perishability, highlighting preservation techniques and cold storage. Addressing environmental concerns, including carbon emissions from vaccine deterioration, the study proposes green technology investments aligned with Sustainable Development Goals to mitigate these impacts. Additionally, advanced optimization algorithms, including ant colony, modified flower pollination, cuckoo search and particle swarm optimization algorithms, are used to optimize pricing, preservation strategies, green investments and replenishment schedules. The research also uses the concept of interval values to enhance the robustness of the optimization framework. Through numerical experiments, the study demonstrates the effectiveness of this dynamic investment approach, providing empirical validation.
Findings
Furthermore, sensitivity analysis on critical parameters yields valuable insights for decision-makers, underscoring the importance of dynamically managing vaccine inventory. The study offers practical solutions and managerial insights that can inform policy decisions and strategic planning in disease response efforts.
Originality/value
This study concludes by emphasizing how creative green technology approaches can help decision-makers manage the social and environmental effects of vaccine inventories in the health care of people.
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Rashmi Aggarwal, Harsahib Singh and Vinita Krishna
The case is written on the basis of published sources only.
Abstract
Research methodology
The case is written on the basis of published sources only.
Case overview/synopsis
Doodlage, a start-up incorporated in 2012 by Kriti Tula, Paras Arora and Vaibhav Kapoor, used discarded waste to create sustainable fashion products. It had a first-mover advantage in recycled fashion goods in the first 10 years of its existence. The company contributed to sustainable fashion by providing an alternative to fast fashion production, creating enormous clothing waste and environmental degradation. In the first quarter of 2022, it saved and reused 15,000 m of fabric waste. From 2018 to 2021, the company grew 150% annually, targeting the right customers and regions to expand its business. It ensured that postproduction industrial waste and postconsumption garments were used to produce clothes. It also confirmed that the waste generated in its fabric screening process was used to create stationery items and other valuable accessories.
However, the sustainable fashion model that gave the company a competitive advantage became obsolete in 2022 due to increasing competition in the industry as various players using unique ideas entered the market. The company is encountering operational and logistical challenges that are affecting its performance. The demand for its products was also subdued due to high prices of upcycled and recycled clothes and less consumer spending post-COVID pandemic. The competitors of Doodlage offered multiple products produced using environmentally friendly farming and manufacturing techniques, attracting sustainable purchasers. What should be the new portfolio of products for the company to explore future growth opportunities? Considering their vast price, can consumers be encouraged to buy upcycled clothes? How should the company ride the winds of change in the industry?
Complexity academic level
The instructor should initiate the class discussion by asking questions such as how frequently do you shop for clothes? Do you care about the fabric of your apparel? After you discard your clothes, do you think about where these goods finally end up? Data on the amount of total waste generated in the fashion industry should be communicated to students to connect it with the importance of the concept of circular economy. Post this, the instructor should introduce the business model of Doodlage to bring the discussion into the context of the fashion industry before going ahead to discuss the company’s dilemma.
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Azam Malik, Izhar Alam, Mohammad Rishad Faridi and Sohail Ayub
The purpose of this study is to collaborate with environmental engineering and management making an effort to provide evidence for the irresponsible behavior of small business set…
Abstract
Purpose
The purpose of this study is to collaborate with environmental engineering and management making an effort to provide evidence for the irresponsible behavior of small business set up in north India with special reference to Aligarh City. Corporates have huge accountability for sustainable development, and they cannot overlook the major responsibilities which are lying on their shoulders. CSR is related to the concept of “doing good” but, beyond “doing good” businesses have the responsibility for “avoiding bad” to avoid corporate social irresponsibility (CSI), such as damaging the environment by polluting land, water and air, cheating customers, violating human rights, or doing any unethical practices.
Design/methodology/approach
In this study, random groundwater samples were collected from “Aligarh Nagar Nigam” installed hand pumps from industrial influence areas of Aligarh during the month of October and November 2017. These samples were collected nearby small-scale metal plating industries plants. The samples analyzed by the Atomic Absorption Spectrometer (AAS) Perkin Elmer PinAAcle 900 F, for Fe, Mn, Pb, Zn, Cu and Cr (Jahromi et al., 2007; Chen and Teo, 2001; Bidari et al., 2007; Land and Hoops, 1973; de Oliveira et al., 2016; Akoto et al., 2016). In addition, some other parameters also taken in this study and the results obtained are compared with the World Health Organization (WHO) and Bureau of Indian Standard (BIS).
Findings
These results of the study revealed that the penetration of heavy metals like Cr, Pb, Cu, Zn, Fe and Mn into the soil is found much higher than the permissible limit stated by the government. The concentrations of metals in groundwater found to be within limits, but some metals are exceeding the standard limits in few samples. Concentrations of these heavy metals Cr>Cu>Pb>Fe>Mn are exceeding standard limits, Zn found within permissible limits as per WHO and BIS standard. This result proves to be a means to an end for an irresponsible behavior toward the society and environment which leads to serious health and environmental hazards.
Research limitations/implications
The results are beneficial for data generation on various quality parameters of groundwater. The results of this study help in proper decision-making by concerned authorities to prevent, reduce toxic levels and begin to take steps for making water fit for drinking and other purposes. The research is limited in Aligarh City and other cities are like Kanpur, Noida and Ghaziabad are also tested by taking samples of water, as these cities are extensively captured by SME’s and large scale industries.
Practical implications
The results of this study have several implications for both governmental and non-governmental practice and policy development. As society expects positive attitudes of the businesses toward CSR activities and concern about the environment, businesses, institutions and governments should pay more attention to promote the initiative of environment safety to intensify their public concern. The small business unit must know about the serious health hazards of discharging the waste water in the open and therefore regular checking of heavy metal contamination in the groundwater in these areas is needed and use of contaminated water must be prevented to lessen the health risk caused by using the metal contaminated groundwater. The small-scale industries should follow the guidelines for proper disposal of wastewater discharge. The water treatment technology should involve and take possible steps to remove heavy metals contamination.
Originality/value
This study provides real data to municipality and other government offices which can be used as a benchmark to plan strict policy to prohibit the open discharge of wastewater by industries.
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Kirti Sharda, Biju Varkkey and Snehil Basoya
On a fine afternoon in January 2015, Divakar Kaza, President, Human Resources, at Lupin Ltd., took a sip of coffee from his cup, and shared the good news he had just received…
Abstract
On a fine afternoon in January 2015, Divakar Kaza, President, Human Resources, at Lupin Ltd., took a sip of coffee from his cup, and shared the good news he had just received, with Rituraj Sar, head of Learning & Development. Lupin had just won the ‘Outstanding Company of the Year’ Award at the CNBC-TV18 India Business Leadership Awards, 2014-151. The accomplishment was heartening, given that it reinforced similar recognitions in the recent past. Lupin had won the NDTV Business Leadership Award for the Indian Pharmaceutical Company of the year in 2012, backed up by the same acclaim in 2010 by Frost & Sullivan2.
Details
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