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Article
Publication date: 1 June 2002

Kiran Jude Fernandes and Vinesh Raja

This research paper is concerned with the problem of making “knowledge flow” practical for a wide variety of companies. The paper discusses the need for a practical solution to…

1796

Abstract

This research paper is concerned with the problem of making “knowledge flow” practical for a wide variety of companies. The paper discusses the need for a practical solution to knowledge transfer and demonstrates how the challenges of knowledge transfer were overcome in a cross‐functional environment using the principles of object technology. The proposed concept, by offering a structured approach to knowledge transfer, allows organisations to create systems based on simple but effective knowledge transfer processes, which will integrate with legacy computing systems.

Details

Work Study, vol. 51 no. 3
Type: Research Article
ISSN: 0043-8022

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Article
Publication date: 1 March 2001

Kiran Jude Fernandes, Vinesh Raja and Jiju Antony

Today’s business world is facing a plethora of managerial and technological changes which are beyond the capacity of any firm to control or absorb. Customer satisfaction…

1145

Abstract

Today’s business world is facing a plethora of managerial and technological changes which are beyond the capacity of any firm to control or absorb. Customer satisfaction, development of new products, and introduction of new technologies are well‐known driving forces, but their fast mutation and turmoil are making them unpredictable. Companies have to radically alter their strategic and process goals to keep up with this volatile market. In this turbulent environment, business process reengineering (BPR) has evolved as the most promising approach for designing organizations. It is extremely important for reengineers to understand the “driving” forces in this environment. One of the most important and fundamental drivers is understanding the goals (goal mapping) of the organization. Typically the goals of organizations are derived from the “voice of the customer”. In this paper we address a procedure by which optimum level of goal mapping can be considered in the preliminary stages of BPR. A cost optimization model for goal mapping is proposed using an example from the Space Shuttle Testing Facility at the SSC‐National Aeronautics and Space Administration.

Details

Business Process Management Journal, vol. 7 no. 1
Type: Research Article
ISSN: 1463-7154

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Article
Publication date: 25 September 2007

Teerooven Soobaroyen and Raja Vinesh Sannassee

This study seeks to explore the financial priorities, financial planning and control practices in locally‐established voluntary organisations (LVOs) in a developing country…

1670

Abstract

Purpose

This study seeks to explore the financial priorities, financial planning and control practices in locally‐established voluntary organisations (LVOs) in a developing country context.

Design/methodology/approach

Two data collection methods are used to gather views from the LVO treasurers: a questionnaire survey and face‐to‐face interviews.

Findings

Treasurers are less focused on priorities involving internal planning and control and are found to be using financial planning and control practices to a limited and seemingly unsophisticated extent. In consideration of the theoretical implications of organizational legitimacy, overall findings suggest that internal practices are: extensively used to convey a symbolic message of rationality, in the pursuit of a pragmatic or a moral form of legitimacy towards a defined funding body or towards a perceived internal target audience, respectively; used in a limited and informal way due to their perceived inappropriateness in legitimating organizations, in “deference” to the voluntary organizations' (VO) primary social objectives; or are virtually inexistent, due to the strong influence of trust embedded in an “emotional‐led” context, thereby explaining the irrelevance of financial/control practices – even for symbolic reasons.

Research limitations/implications

The questionnaire response rate has been relatively low but the findings are enhanced by the diversity of organizations which participated in the questionnaire and interview stages.

Originality/value

This study focuses on locally established organizations in a developing country context, which are typically less subjected to VO regulation and are “managed” by (unpaid) volunteers. The interviews involved a cross‐section of LVOs, which has been instrumental in contemplating the potential relevance of the legitimacy perspective.

Details

Journal of Accounting & Organizational Change, vol. 3 no. 3
Type: Research Article
ISSN: 1832-5912

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Article
Publication date: 6 June 2008

387

Abstract

Details

Journal of Accounting & Organizational Change, vol. 4 no. 2
Type: Research Article
ISSN: 1832-5912

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