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Article
Publication date: 6 May 2014

Pietro De Giovanni and Vincenzo Esposito Vinzi

The purpose of this paper is to test the impact of internal and external environmental management (EM) on performance to verify the emission trading (ET) mechanism ' s…

763

Abstract

Purpose

The purpose of this paper is to test the impact of internal and external environmental management (EM) on performance to verify the emission trading (ET) mechanism ' s effectiveness. It aims to investigate whether EM that is carried out by ET firms has a higher influence on performance than EM that is carried out by no-ET firms.

Design/methodology/approach

A conceptual model is drawn up based on the existing literature in green supply chain management (GSCM) and is tested on a large sample of Italian firms. A multi-group analysis in structural equation modeling allows for the estimation of the impact of internal and external EM on economic and environmental performance over the two groups.

Findings

Firms under ET regime do not perform better than no-ET firms environmentally or economically; moreover, environmental collaboration is significantly less effective for ET firms.

Research limitations/implications

Although the ET mechanism has been introduced by the European Union to combat and reduce the emissions, research has shown its marginal effectiveness. Data comprises only data about Italian firms. Items in the questionnaire allow for a two-year lag period. Interviewed firms have been selected according to EM criteria only.

Practical implications

Firms subjected to the ET mechanism should find more effective and efficient practices to improve their environmental performance because the ET is marginally beneficial.

Originality/value

The findings supply insights to managers about the real effectiveness of ET as well as to decision planners for the development of future sustainable mechanisms.

Details

International Journal of Physical Distribution & Logistics Management, vol. 44 no. 4
Type: Research Article
ISSN: 0960-0035

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Article
Publication date: 1 November 2011

Guy Assaker, Vincenzo Esposito Vinzi and Peter O'Connor

The purpose of this paper is to capture the causal relationships between the primary constituents of the tourism destination paradigm – namely, the economy, society, and the…

1555

Abstract

Purpose

The purpose of this paper is to capture the causal relationships between the primary constituents of the tourism destination paradigm – namely, the economy, society, and the natural and infrastructural environments – and demand for tourism at that destination.

Design/methodology/approach

Inspired by prior tourism literature, the study uses structural equation modeling (SEM) methodologies with a cross‐sectional data sample from 162 countries, to evaluate a priori proposed measurement and structural models for relationships among the economy, society, environment constructs, and tourism.

Findings

The results indicate that although the economy construct was found to have no direct influence on tourism, it does have a mediating, positive impact on tourism through the society and environment constructs, with the society construct paralleling the condition of the infrastructure. Moreover, society and environment were found to have a direct, positive impact on generating tourism activities, and revenues.

Research limitations/implications

This study contributes to the literature on tourism demand modeling by verifying causal relationships between tourism constructs and supply variables at the “country” level. In other words, it examines whether relationships among tourism constructs and variables exist and, as such, asks if they are responsible for a destination's success.

Practical implications

This study's results provide destination managers with information to help them understand how individual variables affect the economy, society, and tourism industry aggregately, and as such what actions or investments can help to develop a country's tourism industry effectively.

Originality/value

By integrating several supply‐side factors related to the destination, this paper provides more comprehensive results compared to previous applications of SEM that used a limited number of destination variables and subsequently provided only limited results.

Details

Journal of Modelling in Management, vol. 6 no. 3
Type: Research Article
ISSN: 1746-5664

Keywords

Available. Content available
Article
Publication date: 1 November 2011

Tahir Albayrak and Meltem Caber

466

Abstract

Details

Journal of Modelling in Management, vol. 6 no. 3
Type: Research Article
ISSN: 1746-5664

Available. Content available
Article
Publication date: 15 March 2013

127

Abstract

Details

Journal of Modelling in Management, vol. 8 no. 1
Type: Research Article
ISSN: 1746-5664

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Article
Publication date: 11 September 2017

Constantinos-Vasilios Priporas, Nikolaos Stylos, Roya Rahimi and Lakshmi Narasimhan Vedanthachari

This paper aims to investigate customers’ perceptions of the service quality facets of Airbnb accommodation using social exchange theory as a suitable conceptual framework to…

8270

Abstract

Purpose

This paper aims to investigate customers’ perceptions of the service quality facets of Airbnb accommodation using social exchange theory as a suitable conceptual framework to explain aspects of interactivity between guests and hosts.

Design/methodology/approach

A self-administered questionnaire consisting of 25 accommodation-specific service quality attributes, structured according to Akbaba’s (2006) measurement scale and based on the service quality hierarchical conceptualization described by Brady and Cronin (2001) and Cronin and Taylor (1992), was distributed to Airbnb international guests visiting Phuket, Thailand. The sample was chosen through a two-stage sampling process and the PLS-SEM technique was used for data analysis.

Findings

The results showed that convenience and assurance are critical contributors to the measurement of service quality in remote Airbnb lodgings. The findings further revealed that Airbnb guests are mainly interested in lodgings which have access to certain tourist sights, and in easily accessible information and efficient resolution of problems during their stay. The authors also found that guests greatly value the convenience and flexibility offered by Airbnb, and that they particularly appreciate the warm hospitality provided by the hosts. Finally, Airbnb guests have very low expectations of the amenities and services available at the lodgings.

Research limitations/implications

Airbnb is one of the most well-known examples of hospitality in the sharing economy, and results cannot be generalized to similar accommodation providers in sharing economies. Despite the appropriateness of using the measurement tool provided by Akbaba (2006), it is only one option among others for measuring service quality.

Practical implications

The current study can assist hosts in gaining better knowledge of guests’ decision-making processes and in designing effective marketing strategies by focusing on guests’ requirements in terms of service quality. The effective use of competitive strengths and the prioritization of business resources would potentially enhance guests’ positive experiences at the accommodation and at the destination.

Originality/value

Limited numbers of studies have focused on the sharing economy and hospitality and in particular on Airbnb, and this is the first study with a focus on service quality issues in terms of Airbnb accommodation.

Details

International Journal of Contemporary Hospitality Management, vol. 29 no. 9
Type: Research Article
ISSN: 0959-6119

Keywords

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Article
Publication date: 8 June 2015

Seyoon Lee, Jun-Gi Park and Jungwoo Lee

Owing to their complex and knowledge-intensive nature, information systems development (ISD) projects require effective collaboration between business and technology experts. In…

2035

Abstract

Purpose

Owing to their complex and knowledge-intensive nature, information systems development (ISD) projects require effective collaboration between business and technology experts. In this regard, social capital theory may provide a valuable framework and insight into explaining knowledge sharing behavior in an ISD context. The purpose of this paper is to expand the theory of knowledge sharing as developed thus far in the ISD project context using the full-blown team social capital theory.

Design/methodology/approach

The expertise and communication effectiveness of business and technology professionals were posited as antecedents of team social capital and knowledge sharing. The research model for this study integrates expertise, communication, knowledge sharing, social capital, and team performance into a structural equation modeling. The research model was empirically tested with a data set from business and technology professional pairs collected from 115 ISD project teams.

Findings

The results indicated that team social capital and knowledge sharing have significant influences on team performance. Team social capital appears to have a stronger influence on knowledge sharing than business and technology expertise. Communication effectiveness and technology expertise are important antecedents to raise team social capital.

Originality/value

In this study, the social capital theory is applied toward enhancing the theory of knowledge sharing in ISD project teams. General social capital construct and measures are adopted and modified into the team social capital measures and validated empirically.

Details

Industrial Management & Data Systems, vol. 115 no. 5
Type: Research Article
ISSN: 0263-5577

Keywords

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