Vincent McLean and Adam D. Reiman
Aircraft fail to meet mission capable rate goals due to a lack of supply of aircraft parts in inventory where the aircraft breaks. This triggers an order at the repair location…
Abstract
Purpose
Aircraft fail to meet mission capable rate goals due to a lack of supply of aircraft parts in inventory where the aircraft breaks. This triggers an order at the repair location. To maximize mission capable rate, the time from order to delivery needs to be minimized. The purpose of this research is to examine the case of three airfields for the order to delivery time of mission critical aircraft parts for a specific aircraft type.
Design/methodology/approach
This research captured data from three information systems to assess the order fulfillment process. The data were analyzed to determine the performance in fiscal year 2020. Using the model of that performance, the cost of reducing transportation times using publicly available commercial cost estimates was assessed against the impact on aircraft availability.
Findings
The results indicate that paying the costs for expedited shipping would have increased aircraft availability by 1.09 times the average annual aircraft flying hours for the three cases. The cost for the equivalent of an additional aircraft for the year was a third of the annual straight-line depreciation for that aircraft type.
Research limitations/implications
This research assumed that the transportation time service levels publicly posted could be achieved. The weight of each mission critical part was not available, so the weight was selected from a probability distribution of mission critical part weights that was retrieved from prior research. This research provides options to enhance aircraft availability and identifies the associated costs.
Practical implications
Adjusting the contract with transportation providers to reduce the transportation times of mission critical parts could have a large impact on aircraft availability at relatively little cost.
Social implications
This research could enhance aircraft readiness in service of the common defense.
Originality/value
This research provides an effective methodology for enhancing military readiness through contract adjustments with commercial partners. The value of this research is that it will serve to adjust the value proposition of mission critical parts inside the United States Transportation Command’s Next Generation Delivery Service contract.
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Shinhee Jeong, Gary N. McLean, Laird D. McLean, Sangok Yoo and Kenneth Bartlett
By adopting a multilevel approach, this paper aims to examine the relationships among employee creativity and creative personality, domain expertise (i.e. individual-level…
Abstract
Purpose
By adopting a multilevel approach, this paper aims to examine the relationships among employee creativity and creative personality, domain expertise (i.e. individual-level factors), non-controlling supervision style and organizational learning culture (i.e. team-level factors). It also investigates the cross-level interactions between individual differences and organizational context influencing employee creativity.
Design/methodology/approach
Hierarchical linear modeling was performed to test the hypotheses using multisource data with 416 employees and their supervisors in 86 research and development teams.
Findings
This paper found that domain expertise and non-controlling supervision style are positively associated with employee creativity. Also, a positive moderating role of non-controlling supervision style was found in explaining the relationship between domain expertise and employee creativity. However, no significant relationship was found between creative personality and employee creativity, and there was no moderating effect of organizational learning culture. The paper discusses the theoretical implications of these findings and provides practical suggestions based on the findings.
Originality/value
This paper has begun to address the significant gap in the extant employee creativity literature and has departed from the common research practice of investigating creativity at a single level. It has expanded understanding of the antecedents of creativity with empirical evidence, as it revealed domain expertise and non-controlling supervision as influential factors. Further, domain expertise has generally positive effects on creative performance, whether non-controlling leadership is high or low. Additionally, this study brings an interesting insight in interpreting the contribution of organizational learning culture as measured by the Dimensions of Learning Organization Questionnaire to creativity and also affirms the importance of autonomy that increases intrinsic motivation and creativity. Another theoretical contribution of this study can be found from an intriguing contradiction in the literature that understands the role of expertise in creative performance. Moreover, the finding on non-controlling supervision supports the effectiveness of a freedom approach.
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Aaron Zachmeier and Yonjoo Cho
– The purpose of this paper is to provide a comprehensive review of peer-reviewed literature on university-based human resource development (HRD) courses and programs.
Abstract
Purpose
The purpose of this paper is to provide a comprehensive review of peer-reviewed literature on university-based human resource development (HRD) courses and programs.
Design/methodology/approach
The methods used in this paper are integrative literature review and content analysis.
Findings
Only 71 peer-reviewed articles that address university-based HRD courses and programs in any way were found. Forty-six were empirical studies and 25 were either conceptual or editorial in nature. The majority of articles focused on HRD courses and programs in the USA and the UK. Perspectives from other countries were nearly absent. Many of the claims about the content and quality of HRD courses and programs were not supported by empirical evidence.
Research limitations/implications
HRD courses and programs are offered in universities around the world. Almost nothing is known of their content, quality or methods. Future research on these courses and programs should focus on the relevance of curriculum to the needs of organizations.
Originality/value
While HRD research and practice are concerned with learning and development, topics related to the learning and development of future HRD scholars and practitioners are rarely addressed in the HRD literature. This is the only comprehensive review of the small-body peer-reviewed literature on university-based HRD courses and programs. It provides a summary of the findings of empirical research on HRD courses and programs, and an analysis of the warrant for the claims about these courses and programs.
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Lynn M Shore, Lois E Tetrick, M.Susan Taylor, Jaqueline A.-M Coyle Shapiro, Robert C Liden, Judi McLean Parks, Elizabeth Wolfe Morrison, Lyman W Porter, Sandra L Robinson, Mark V Roehling, Denise M Rousseau, René Schalk, Anne S Tsui and Linn Van Dyne
The employee-organization relationship (EOR) has increasingly become a focal point for researchers in organizational behavior, human resource management, and industrial relations…
Abstract
The employee-organization relationship (EOR) has increasingly become a focal point for researchers in organizational behavior, human resource management, and industrial relations. Literature on the EOR has developed at both the individual – (e.g. psychological contracts) and the group and organizational-levels of analysis (e.g. employment relationships). Both sets of literatures are reviewed, and we argue for the need to integrate these literatures as a means for improving understanding of the EOR. Mechanisms for integrating these literatures are suggested. A subsequent discussion of contextual effects on the EOR follows in which we suggest that researchers develop models that explicitly incorporate context. We then examine a number of theoretical lenses to explain various attributes of the EOR such as the dynamism and fairness of the exchange, and new ways of understanding the exchange including positive functional relationships and integrative negotiations. The article concludes with a discussion of future research needed on the EOR.
Anis Khedhaouria and Vincent Ribiere
In a knowledge economy where innovation is a way for an organization to gain a competitive advantage, team creativity becomes an important factor of success. This paper aims to…
Abstract
Purpose
In a knowledge economy where innovation is a way for an organization to gain a competitive advantage, team creativity becomes an important factor of success. This paper aims to look at how a team's creativity is influenced by the degree of the team's knowledge sourcing.
Design/methodology/approach
A theoretical model is developed and tested to assess the influence of four main antecedents of team knowledge sourcing and creativity: learning orientation, intellectual demands, risk aversion, and relational capital. The research model is tested using PLSPM.
Findings
The findings show the significant influence of all the independent variables, but more particularly the strong influence of learning orientation on team knowledge sourcing and on team creativity.
Research limitations/implications
Team creativity was examined as team member perceptions of the creative processes in the team task. Data were gathered from graduate students working in a team on an e‐commerce development project. The data set was relatively small (148). Despite these limitations, the initial findings show some interesting patterns that will be worth investigating on a larger scale and in various environments.
Practical implications
The results provide considerable support for the idea that knowledge sourcing and the learning orientation of the team members can play an important role in supporting team creativity.
Originality/value
This research adapts the construct of knowledge sourcing from Gray and Meister to the team level of analysis. It conceptualizes the perspective that individually held knowledge influences creativity primarily through the process of knowledge sourcing (internal and external) at the team level.
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Julie Nichols, Lynette Newchurch, Ann Newchurch, Rebecca Agius and David Weetra
Country and cultural heritage are inextricably linked for First Nations peoples. This chapter explores those relationships in the context of repatriating cultural heritage…
Abstract
Country and cultural heritage are inextricably linked for First Nations peoples. This chapter explores those relationships in the context of repatriating cultural heritage materials back to Country and conceptualising a place for its ‘awakening’ for the Ngadjuri community of Mid-North South Australia. These materials in the context of this book ‘interpreted’ as a form of data curation, requiring potentially unique information systems designs to achieve accessibility, recoverability, and durability in remote communities with limited internet and mobile phone coverage. On the other hand, it is critically important to note, that the processes, challenges and repatriation of culturally sensitive materials and remains, are dependant here on the limitations of language. The reference to the notion of ‘data’ as a descriptor, and an inadequate term on some level, does not, and is not intended to, diminish any of their cultural significance and gravity. These are challenges that are worth the intellectual and technological investment to realise a return to Country for generationally displaced peoples and their cultural property that also needs to make it home.
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Kristin Klimley, Bethany Broj, Brittany Plombon, Caroline Haskamp, Rachel Christopher, Estefania Masias, Vincent B. Van Hasselt and Ryan A. Black
Police officers are increasingly interacting with individuals with mental illnesses. Officers who encounter these persons have three choices: detain, arrest and transport to a…
Abstract
Purpose
Police officers are increasingly interacting with individuals with mental illnesses. Officers who encounter these persons have three choices: detain, arrest and transport to a correctional facility; resolve the situation informally; or initiate an involuntary psychiatric admission. The decision to place someone under an involuntary psychiatric admission is based on a variety of factors. This paper aims to collaborate with two metropolitan Police Departments in South Florida to explore individual and departmental factors that contribute to involuntary psychiatric admissions initiated by their officers.
Design/methodology/approach
This investigation examined 1,625 police reports of involuntary psychiatric admissions in 2013, 2014 and 2015. Descriptive statistics for the entire sample were computed, and percentages of Crisis Intervention Team (CIT)-trained officers for both departments in each year were determined.
Findings
Results highlighted differences in rates of involuntary commitments, CIT-trained officers and associated variables (e.g. mental health diagnoses, substance use) between the two cities.
Practical implications
Implications of the findings, and directions that future research in this area might take, are discussed.
Originality/value
There is a dearth of literature pertaining to involuntary psychiatric admissions in general and factors specific to involuntary psychiatric admissions initiated by police. This paper adds preliminary findings and implications to this body of research.
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S.M. Syed‐Khuzzan and J.S. Goulding
The purpose of this paper is to present a conceptual model for a PLE prototype, specifically incorporating learning styles for the UK construction industry.
Abstract
Purpose
The purpose of this paper is to present a conceptual model for a PLE prototype, specifically incorporating learning styles for the UK construction industry.
Design/methodology/approach
The initial research methodology approach adopted for this paper embraced the distillation of core research material gathered from a detailed literature review. The literature review encompassed the needs and importance of developing a PLE prototype, and used as a context learning styles for the UK construction industry. A qualitative approach was used in this research, as this was considered more suitable for studying social and cultural phenomena. This paper explores the relationship between pedagogy and technology in the context of the design and implementation of a PLE. The implementation framework for the PLE adopted the principles of the “Collaborative System Design” approach as identified by the Advanced Distributed Learning (ADL) Initiative Guidelines.
Findings
This paper describes the development phases of the PLE prototype incorporating learning styles. This prototype incorporates a learning style inventory – known as the diagnostic questionnaire which was developed based on the amalgamation of three existing models of learning styles defined from a detailed synthesis of the literature – namely the Kolb's model of learning styles, Honey and Mumford's model of learning styles and the Felder and Solomon's model of learning styles.
Originality/value
This paper is a very useful source in developing a learning style inventory and a PLE prototype incorporating learning styles.
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Vincent Ting Pong Cheng and Renyu Guo
Technology-based innovation (TBI) is a primary approach across the hospitality industry to improve customer experience. It is essential to know the critical factors that affect…
Abstract
Purpose
Technology-based innovation (TBI) is a primary approach across the hospitality industry to improve customer experience. It is essential to know the critical factors that affect consumers’ acceptance of hotels’ TBI. The effect of consumers’ attitudes toward technology is hypothesized to affect the acceptance of TBI besides commonly used technology acceptance models.
Design/methodology/approach
A model of attitudes toward technology influence on TBI was constructed and tested by inviting participants to watch a video of a keyless check-in process of a leading hotel chain and then completed a questionnaire. The attitudes toward technology were measured using the technology adoption propensity (TAP) scale.
Findings
Attitudes toward technology strongly affect the hotel’s booking intention (BI) used as a proxy for consumers’ acceptance of hotels’ TBI. However, attitudes toward technology can only influence BI through the mediating variables of trust and curiosity.
Practical implications
The findings provide useful insights, encouraging hotels to positively enhance consumers’ attitudes toward technology when introducing TBI services.
Originality/value
Most research on the acceptance of e-commerce technology focuses on consumers’ resulting attitudes or emotions using the products or services. In contrast, this study investigates the effect of consumers’ attitudes toward technology on accepting hotels’ TBI service. The study demonstrated that attitudes toward technology substantially impact the acceptance of hotels’ TBI service. Furthermore, the study provides empirical support on the use of the TAP scale in complex TBI services.
研究目的
科技创新(TBI)在酒店业提高消费者体验的实践中属于首选方法。了解哪些影响消费者接受酒店TBI的因素至关重要。本论文假设, 除了常用的科技接受模型以外, 消费者对科技的态度会影响到TBI接受度。
研究设计/方法/途径
本论文开发了一个关于对科技的态度作用于TBI的模型, 并邀请受访者观看在一家行业尖端的连锁酒店中采用无钥匙登记流程的VCR, 然后完成调研问卷。本论文采用科技接纳量表TAP来衡量消费者对科技的态度。
研究结果
科技态度对酒店订房意图, 作为消费者接受酒店TBI接受度的代表, 有很大的影响。然而, 科技态度只通过信任和好奇感两个中介变量来实现订房意图。
研究实践启示
研究结果提供有用见解, 鼓励酒店通过介绍TBI服务积极增强消费者对科技的态度。
研究原创性/价值
大多数研究电子商务接受度的文章往往专注在消费者使用产品或服务的态度变化或者情感倾向。相反, 本论文研究消费者对科技的态度作用于消费者接受酒店TBI服务的态度。本论文证明了对科技的态度显著影响了酒店TBI服务接受度。此外, 本论文还提供实践证明采用TAP量表来研究TBI服务的文章。