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Article
Publication date: 4 April 2023

M.K.P. Naik, Prabhas Bhardwaj and Vinaytosh Mishra

This study aims to explore the essence of the omnichannel in the handloom industry’s development and to identify, analyse and estimate the barriers obstructing the implementation…

Abstract

Purpose

This study aims to explore the essence of the omnichannel in the handloom industry’s development and to identify, analyse and estimate the barriers obstructing the implementation of the omnichannel in the handloom industry of India.

Design/methodology/approach

A descriptive literature review and expert opinion are used to identify the barriers obstructing the successful realisation of the omnichannel in the handloom industry of India. Moreover, interpretive structural modeling and the matrix of cross-impact multiplications applied to classification are used to analyse and estimate the impact of these barriers.

Findings

This research suggests the implementation of the omnichannel is subjected to several barriers, specifically lack of government support and policies, uncertainty in business contract partners, poor reverse logistics system, etc.

Originality/value

This research explores the contribution of the handloom industry to the socioeconomic development of the rural and semi-urban Indian population. It also explores the need for government support for the survival and growth of the handloom industry. It also explains how omnichannel can support this industry for its survival and its overall development. Furthermore, factors inhibiting the implementation of the omnichannel in the handloom industry are identified and evaluated based on their over impact.

Details

Research Journal of Textile and Apparel, vol. 28 no. 4
Type: Research Article
ISSN: 1560-6074

Keywords

Article
Publication date: 12 November 2024

Om Jee Gupta, Manoj K. Srivastava, Pooja Darda, Susheel Yadav and Vinaytosh Mishra

E-healthcare has gained importance, particularly in emerging economies, because of its ability to provide health-care products and services while minimizing contact with the…

Abstract

Purpose

E-healthcare has gained importance, particularly in emerging economies, because of its ability to provide health-care products and services while minimizing contact with the external world, which was particularly relevant during the COVID-19 pandemic. Despite its advantages, consumers seem hesitant to use mobile apps to access such services. Previous research has found that perceived usefulness, time consumption and price significantly impact consumer willingness to purchase e-healthcare products on mobile apps. This study aims to investigate the role of consumer trust in the willingness to purchase e-healthcare products on mobile apps while controlling for the effects of perceived usefulness, time consumption and price.

Design/methodology/approach

Data have been collected using non-probability judgmental and snowball sampling techniques from five major cities in India. After the data cleaning process, 238 questionnaires were used for data analysis in this study. The authors used confirmatory factor analysis to validate all the constructs and subsequently used the hierarchical regression technique to conduct this study.

Findings

The study’s findings show that consumer trust is the most crucial factor for predicting a willingness to purchase e-healthcare products through mobile apps, despite several other variables that also have a positive impact. These findings present important practical implications for mobile app developers, health-care professionals and lawmakers to further enhance the adoption of e-healthcare products on mobile apps.

Research limitations/implications

The research was conducted by considering primarily young adults (those between the ages of 20 and 45 – above) and targeted five cities in India. This highlights a limitation in the research, as small groups of the intended audience were included (mainly young people).

Originality/value

This study considers perceived usefulness, time and price, in addition to trust, to predict consumer willingness to purchase. Its findings can be valuable in the fields of consumer behavior, health care and technology, especially in emerging markets.

Details

International Journal of Pharmaceutical and Healthcare Marketing, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1750-6123

Keywords

Article
Publication date: 13 August 2024

Jagroop Singh, Sahar Gaffar Elhag Ahmed Mohamed, Vinaytosh Mishra and Sudhir Rana

Nurse turnover in critical care units (CCU) significantly affects patient outcomes and health systems worldwide. To safeguard patient care quality, hospitals must address the…

Abstract

Purpose

Nurse turnover in critical care units (CCU) significantly affects patient outcomes and health systems worldwide. To safeguard patient care quality, hospitals must address the underlying reasons for turnover and strategize to retain their skilled nursing workforce. The study proposes a prescriptive framework to reduce nurse turnover in CCUs.

Design/methodology/approach

In this study, the integrated methodology of Delphi-AHP-Entropy was used for the comparative prioritization of factors and subfactors that influence nursing staff turnover in CCUs.

Findings

Study findings reveal that “Organizational factors” and “Individual factors” dictate critical care nurse attrition rate. At the subfactor level, staffing policy, chronic fatigue, and perceived career are the leading concerns for the decision of nurses whether to work or leave.

Research limitations/implications

This study is valuable for both researchers and healthcare professionals. It examines whether actions related to nurse retention align with existing theory and identifies areas requiring further theoretical or applied studies to enhance understanding in this area. This insight can bolster the field’s knowledge base and integrate theoretical and applied knowledge effectively. Additionally, for healthcare professionals, the study provides an overview of key factors conducive to retaining nursing staff in the CCU, offering valuable guidance for implementing effective strategies.

Originality/value

This study uniquely positions itself by presenting a comprehensive and prescriptive framework for critical care nurse retention in the UAE.

Details

Journal of Health Organization and Management, vol. 38 no. 8
Type: Research Article
ISSN: 1477-7266

Keywords

Article
Publication date: 30 November 2022

Vinaytosh Mishra and Sudhir Rana

The purpose of the study is to identify the important barriers to the development of medical tourism in the United Arab Emirates (UAE). Further, it aims to establish a…

221

Abstract

Purpose

The purpose of the study is to identify the important barriers to the development of medical tourism in the United Arab Emirates (UAE). Further, it aims to establish a relationship among these barriers and propose a framework to overcome them.

Design/methodology/approach

The study uses a narrative review of the literature to identify barriers to medical tourism development (MDT) in the UAE. Using a graph theory-based Total Interpretive Structural Modelling (TISM) approach to explaining the hierarchy of the identified barriers and interpret the relationship links. The study further uses Cross-impact matrix multiplication applied to classification (MICMAC) analysis to validate the finding of the study and derive conclusions.

Findings

The study identifies barriers related to MDT as (1) Policies and Regulations (2) Government support (3) Healthcare costs (4) Healthcare Capacity (5) Healthcare Quality (6) Medical Insurance (7) Facilitator and Marketing (8) International Relations (9) Ease of Travel, and (10) Religion, Culture, and Language. The study concludes that Healthcare Cost, Healthcare Quality, and the inapplicability of international medical insurance are the most important barriers. More than fifty percent of barriers fall under the linkage quadrant in MICMAC analysis which reflects that overcoming one barrier helps in overcoming other barriers as well.

Originality/value

This study is one of the most comprehensive accounts of the barriers to MDT in the UAE and strategies to overcome these barriers. To the best of our knowledge, we were not able to find a similar study.

Details

Worldwide Hospitality and Tourism Themes, vol. 15 no. 2
Type: Research Article
ISSN: 1755-4217

Keywords

Article
Publication date: 5 February 2024

Vinaytosh Mishra and Mohita G. Sharma

Digital lean implementation can solve the dual problem of stagnating quality and rising costs in healthcare. Although technology adoption in healthcare has increased in the…

Abstract

Purpose

Digital lean implementation can solve the dual problem of stagnating quality and rising costs in healthcare. Although technology adoption in healthcare has increased in the post-COVID world, value unlocking using technology needs a well-thought-out approach to achieve success. This paper provides a prescriptive framework for successfully implementing digital lean in healthcare.

Design/methodology/approach

This study uses a mixed-method approach to achieve three research objectives. Whilst it uses a narrative review to identify the enablers, it uses qualitative thematic analysis techniques to categorise them into factors. The study utilises the delphi method for the thematic grouping of the enablers in the broader groups. The study used an advanced ordinal priority approach (OPA) to prioritise these factors. Finally, the study uses concordance analysis to assess the reliability of group decision-making.

Findings

The study found that 20 identified enablers are rooted in practice factors, followed by human resource management (HRM) factors, customer factors, leadership factors and technology factors. These results further counter the myth that technology holds the utmost significance in implementing digital lean in healthcare and found the equal importance of factors related to people, customers, leadership and best practices such as benchmarking, continuous improvement and change management.

Originality/value

The study is the first of its kind, providing the prescriptive framework for implementing digital lean in healthcare. The findings are useful for healthcare professionals and health policymakers.

Details

The TQM Journal, vol. 36 no. 6
Type: Research Article
ISSN: 1754-2731

Keywords

Article
Publication date: 21 March 2022

Vinaytosh Mishra

The purpose of this study is to investigate the applications of blockchain in vaccine passport solution. The world is facing an unprecedented situation because of the COVID-19…

Abstract

Purpose

The purpose of this study is to investigate the applications of blockchain in vaccine passport solution. The world is facing an unprecedented situation because of the COVID-19 pandemic. Many countries have witnessed sporadic lockdown and travel restrictions and it has marred trade and tourism. As the mass vaccination has started the life is slowly and steadily returning to true normal. Various countries are issuing vaccination passports to manage the immunization information and validate it. To realize vaccine-passport’s true potential, security and privacy concerns should be being taken care of. There is a need for studies to evaluate the emerging technology for the vaccine passport.

Design/methodology/approach

This study uses a mix of qualitative and quantitative methods to achieve its objective. This study uses a systematic literature review to analyze the potential of blockchain for vaccine passports. The case study of three different types of organizations implementing blockchain for vaccine passports was analyzed and results were presented. Last but not least, focus group discussion and search of secondary literature was to done to identify scientific, ethical and legal challenges associated with the use of vaccine passports. The method used for calculating the importance score of these challenges was analytical hierarchy process.

Findings

This study concludes that blockchain-based solutions are very suitable for vaccine passports and addresses the concern related to interoperability, privacy and security. The case study approach was used to elaborate the use of blockchain in three different options available for the vaccine. Last but not least, this study identifies the challenges faced by vaccine passport programs and suggests measures to overcome them. This study concludes that the ethical challenges associated with vaccine passports are more important and should be preferentially treated.

Research limitations/implications

This study is timely and will be he lpful for policymakers in designing the vaccine passport programs. It gives valuable insight to decision-makers evaluating technologies for the development of vaccine passport programs. This study identifies nine challenges to be tackled to making a vaccine passport program successful.

Originality/value

To the best of the author’s knowledge, this study is not able to find out a review on the use of blockchain technology for vaccine passports, and this study attempts to fill this gap. This study further discusses the cases of organizations that have implemented blockchain technology for vaccine passport programs.

Details

Journal of Global Operations and Strategic Sourcing, vol. 15 no. 3
Type: Research Article
ISSN: 2398-5364

Keywords

Article
Publication date: 9 July 2018

Vinaytosh Mishra, Cherian Samuel and S.K. Sharma

Diabetes is one of the major healthcare challenges in India. The chronic nature of the disease makes the lifetime cost of the treatment exorbitantly high. The medicine cost…

Abstract

Purpose

Diabetes is one of the major healthcare challenges in India. The chronic nature of the disease makes the lifetime cost of the treatment exorbitantly high. The medicine cost contributes a major size of expense in diabetes management. To make healthcare available to poorest of the poor, it is imperative to control the rising cost of diabetes treatment. The earlier research works done in this area focuses more on inventory management techniques to control the cost of healthcare. Less interest is shown in the role of better supply chain partnership (SCP) in reducing the cost of procurement of medicine. The purpose of this paper is to develop and use the SCP assessment framework for a diabetes clinic. The approach is generalized enough to be adopted for other similar organization.

Design/methodology/approach

This paper adopts self-assessment criteria of the European Foundation for Quality Management (EFQM) business excellence model for analysis of SCP in the supply chain of a private diabetes clinic in Varanasi. The paper uses analytic hierarchy process (AHP) method for calculation of weights of criteria.

Findings

The EFQM-based framework can be adopted as easy-to-use tool to make an objective assessment of the SCP. The proposed model in the study is a balanced model between enablers and results, which includes multiple assessment dimensions. The supply chain performance score of the diabetes clinic under study was found as the Tool Pusher, which means the effort in direction of SCP is not too good. The organization needs to clearly define the SCP goal and analyze the results to identify the gap areas.

Originality/value

The study is first of its kind and contributes to the literature by providing non-prescriptive and easy-to-use SCP assessment framework, for chronic disease care. The case study approach provides a procedure for the healthcare organization willing to adopt this approach.

Details

International Journal of Health Care Quality Assurance, vol. 31 no. 6
Type: Research Article
ISSN: 0952-6862

Keywords

Article
Publication date: 10 August 2022

Sagar Dua, Mohita Gangwar Sharma, Vinaytosh Mishra and Sourabh Devidas Kulkarni

Blockchain has been considered a disrupting technology that can add value in various supply chains differently. The provenance framework matches the four blockchain capabilities…

Abstract

Purpose

Blockchain has been considered a disrupting technology that can add value in various supply chains differently. The provenance framework matches the four blockchain capabilities of traceability, certifiability, trackability and verifiability to the five generic risks, namely, the financial risk, psychological risk, social risk, physical risk and performance risk. This will help in uncording which specific risk gets mitigated by the use of blockchain in a specific supply chain.

Design/methodology/approach

This study illustrates four supply chains, namely, pharmaceutical industry, fast moving consumer goods industry, precious metal and automotive industry, and maps the risks associated with them to the provenance framework wherein the applicability of blockchain is mapped. Fuzzy analytical hierarchical processing (F-AHP) is used to rank the risks in the supply chain.

Findings

Blockchain capabilities can elevate the provenance knowledge leading to assurance in terms of origin, authenticity, custody and integrity to mitigate the supply chain risks. Present work highlights the thrust areas across various supply chains and identifies the risk priority tasks aligning the contextual supply chain risks. This study has covered five major risk perceptions. This study contributes to the literature on blockchain, customer perceived risk, provenance and supply chain.

Practical implications

This methodology can be adopted to understand and market the application of blockchain in a supply chain. It brings the marketers and marketing perspective to the supply chain. Exhaustive risk perception can be included to get more comprehensive data on mapping the risks along different supply chains. Vertical extensions of this work can be consideration of other supply chains including dairy, fruits and vegetables, electronics and component assemblies to derive the comprehensive framework for mapping risk perceptions and thereby supply chain risk mitigation through blockchain technology.

Originality/value

This linkage between blockchain, perceived risk, applications in the supply chain and a tool to convince the customers about the blockchain applicability has not been discussed in the literature. Adopting the multi-criteria decision-making F-AHP approach, this study attempt to rank the risks and stimulate conversations around a common framework for multiple sectors.

Details

Journal of Global Operations and Strategic Sourcing, vol. 16 no. 1
Type: Research Article
ISSN: 2398-5364

Keywords

Article
Publication date: 25 July 2023

M.K.P. Naik, Prabhas Bhardwaj and Vinaytosh Mishra

This paper aims to identify and analyze the challenges for the Varanasi handloom industry after the COVID pandemic by considering their impact on different sections of the weavers…

Abstract

Purpose

This paper aims to identify and analyze the challenges for the Varanasi handloom industry after the COVID pandemic by considering their impact on different sections of the weavers and subsequently suggest the best possible solution for the same.

Design/methodology/approach

A combined approach of expert opinion and in-depth literature reviews are used to identify the challenges, and a multicriteria decision-making tool is used to rank the challenges for the type of weaver.

Findings

This research provides an elaborated view of the problems faced by the handloom industry after the COVID pandemic and suggests that the success of the handloom business is subjected to the eradication of a wide number of challenges according to the type of weaver.

Practical implications

The findings of this research will help the policymakers to make and align their policies and strategies for the upliftment of the Varanasi handloom industry efficiently and effectively.

Originality/value

To the best of the authors’ knowledge, this is the first kind of study that focuses on identifying and prioritizing the barriers affecting the success of the Varanasi handloom industry after the COVID pandemic. Furthermore, the uniqueness of this research lies in its ability to study all three independent sections of the handloom industry, having different capabilities and limitations.

Details

Research Journal of Textile and Apparel, vol. 29 no. 1
Type: Research Article
ISSN: 1560-6074

Keywords

Article
Publication date: 20 December 2023

Abhishek Raj, Vinaytosh Mishra, Ajinkya Tanksale and Cherian Samuel

The purpose of this study is to solve the problem of healthcare waste management in developing countries. The buildup of medical waste has attracted the attention of all spheres…

Abstract

Purpose

The purpose of this study is to solve the problem of healthcare waste management in developing countries. The buildup of medical waste has attracted the attention of all spheres of society due to the expanding population and developing economy. Timely collection and processing of medical waste are extremely important due to its potential hazards. Although the problem of planning medical waste management has been addressed in developed countries, it persists in several developing countries. This research is motivated by an example of a city in India characterized by a dense population, abundant health-care facilities and a lack of planning for managing large medical waste generated daily.

Design/methodology/approach

The authors address the problem of designing the network of collection and processing facilities for medical waste and optimizing the vehicle route that collects and transfers the waste between facilities. Due to distinct topographic restrictions in the considered city, the collection and transfer process needs to be conducted in two echelons – from hospitals to collection centers using smaller vehicles and then to the processing facilities using trucks. This work addresses these two problems as a two-echelon location-routing problem.

Findings

A mixed-integer programming model is developed to minimize the cost of opening the facilities and transporting medical waste. Several managerial insights are drawn up to assist planners and decision-makers.

Originality/value

This study follows a case study approach to provide a descriptive and prescriptive approach to hospital waste management in the ancient city of Varanasi. The city has witnessed unplanned growth over the years and is densely populated. The health-care facilities in the city have a large catchment area and attract patients from neighboring districts. The situation analysis based on secondary data and unstructured interviews of the stakeholders suggests that the ad hoc approach prevails in present hospital waste management in the city.

Details

Facilities , vol. 42 no. 5/6
Type: Research Article
ISSN: 0263-2772

Keywords

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