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This paper aims to propose a framework for engaging tourists as citizen scientists in marine research. Justification for such a framework is driven by the increasing use of citizen science (CS) as a method for collecting data in various research projects. While the tenets of CS exist, few studies have demonstrated how these could be integrated to address the challenges and benefits of engaging tourists as scientists.

A systematic review focused on CS-based literature within environmental management, tourism and marine tourism revealed 18 models. Key themes, those repeatedly identified, were extracted. These were adapted to inform the proposed theoretical framework for engaging tourist scientists.

The key themes were clarified and incorporated into the framework to enhance the value of marine research by engaging tourists. Important features considered were the singularity and sporadic nature of tourist participation, training and engagement as well as the reliability of data collected by citizen scientists.

The framework informs the unique requirements of research in marine environments and the under-used potential of tourist scientists.

抽象

本文构建了一个吸引游客成为海洋研究的公民科学家的框架。越来越多的人使用公民科学(CS)作为在各种研究项目中收集数据的一种方法, 这证实了这种框架具有合理性。尽管 CS 的原则是存在的, 但很少有研究表明如何将这些原则整合起来, 以便在吸引游客成为科学家的过程中解决问题, 实现效益。

本文对环境管理, 旅游和海洋旅游领域基于 CS 的文献进行了系统的回顾, 发现了18 种模式。接下来, 提取出重复确定的关键主题。为了吸引旅游者成为科学家, 这些都根据所提出的理论框架作了调整。

为了通过吸引游客成为科学家来提高海洋研究的价值，本文明确关键主题并将其纳入框架。同时，本文考虑到了一些重要因素，包括游客参加, 培训和融入的奇异性和零星性，以及公民科学家收集的数据的可靠性

该框架反映出，海洋环境研究具有独特的要求，以及旅游者科学家的潜力尚未得到充分利用。

Resumen

Este artículo propone un marco de trabajo, para involucrar a los turistas como ciudadanos científicos en la investigación marina. La justificación de este marco, está impulsada por el uso creciente de la ciencia ciudadana (CS), como un método para recopilar datos en los proyectos de investigación. Si bien ya existen los principios de la CS, pocos estudios han demostrado cómo estos podrían integrarse para abordar los desafíos y beneficios de involucrar a los turistas como científicos.

Una revisión sistemática, centrada y basada en la literature sobre CS, y al mismo tiempo relacionada con la gestión ambiental, turismo y turismo marino, reveló 18 diferentes modelos. Se extrajeron los temas clave, identificados repetidamente. Estos fueron adaptados para fundamentar el marco teórico propuesto e involucrar a los científicos turísticos.

Se aclararon los temas claves y se incorporaron en el marco de trabajo, para aumentar el valor de la investigación marina, mediante la participación de los turistas. Las características consideradas importantes, fueron la singularidad y la naturaleza esporádica de la participación turística, la capacitación y el compromiso, así como la fiabilidad de los datos recopilados por los científicos ciudadanos.

El marco de análisis, expone los requisitos únicos de investigación en entornos marinos y el potencial infrautilizado de los científicos turísticos.

This paper aims to investigate the preparedness of regional destinations for new and developing markets (NDMs) focusing on service provision and cultural considerations.

In-depth interviews using semi-structured questions and quantitative and qualitative analyses were undertaken with regional tourism-related stakeholders to investigate NDMs, levels of preparedness for these markets, perceptions on service quality and host and visitor culture.

Regional tourism operators and organisations within the case study were not well prepared for NDMs such as China and India. There was a strong desire to present a local experience with services that reflect the Australian culture, rather than replicate the visitors’ culture. Levels of awareness for the services preferred by NDMs and the intention to cater specifically to these preferences was found to be inconsistent. Key challenges include market diversity, staff training, limited resources and inadequate infrastructure. Resource allocation to address these challenges may not be a high priority, impacting NDMs’ preparedness and regional tourism growth.

Globally, tourism organisations are directing marketing efforts towards NDMs. However, ill-preparedness for these markets can lead to low levels of tourist satisfaction, reduced re-visitation and fewer positive word-of-mouth recommendations, all of which negatively impact tourism growth and development. Limited research has been undertaken in this area; thus, this study aids in identifying areas of focus for regional preparedness, service provision and resource allocation for existing markets and NDMs.

In contrast to prior studies examining burnout in academic employees, this paper explores how academic employee agency mitigates burnout risks in the context of the coronavirus pandemic (COVID-19) and how this agency facilitates research productivity and influences well-being in the face of changes in learning and teaching practices.

The authors use collaborative auto-ethnography (CAE) in the higher education (HE) sector to probe how an employee productivity group supported the group's members during the pandemic.

Thematic analysis revealed four emerging themes: burnout, beneficial habits for research productivity, blocking-out-time and belonging. The authors' findings suggest that by acknowledging and legitimising employee-initiated groups, feelings of neglect can be combatted. Purposeful employee groups have the potential to create a therapeutic, safe space and, in addition to the groups' productivity intent, diminish the negative effects of a crisis on organisational effectiveness.

This paper contributes to the literature by utilising a CAE approach to provide greater insight into how academics enact agency by creating digital research workspaces, attending to the spatial dimensions of well-being especially during turbulent times.

Awe is a multidimensional emotional experience that has the potential to adjust one's beliefs and schema. Vastness is the core cognitive appraisal required to elicit awe. An appraisal of vastness can challenge an individual's present frame of reference. The cognitive process, need for accommodation, can be activated by the appraisal of vastness. Both an appraisal of vastness and the need for cognitive accommodation are essential to experiencing awe. This chapter presents an overview of the rapidly emerging research on awe through a cognitive appraisal lens. It highlights the importance of immersive experiences and nature contexts within tourism, illustrated by examining immersive, marine tourism activities on the Sunshine Coast, Australia. The case study discusses tourists' experiences of engaging scuba diving, swimming with whales, whale watching, and the elicitation and experience of awe and associated cognition.

Emotion is a key cognitive process that is central to being human. This chapter discusses various psychological approaches to understand emotions and introduces cognitive appraisal theory and its appraisal dimensions. By reviewing recent studies on emotions, this chapter recognises the theory as one of the most promising ones to advance research on emotions. The significance of appraisal theory for tourism is in the ability to explain why the same stimulus can generate different emotions in different people or in the same person at different times. Cognitive appraisal theory is able to assist in the prediction of emotions and subsequent behaviour. This chapter concludes by outlining potential topics where the theory can be particularly useful in tourism.