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Article
Publication date: 1 December 1998

Victoria A. Nozero, Penelope A. Whitten, Shelley Heaton, Kay Tuma, Nancy Master and Alison Armstrong

As the University of Nevada, Las Vegas continues building its new library, questions arise: Will the library instruction section be responsible for teaching students how to use…

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Abstract

As the University of Nevada, Las Vegas continues building its new library, questions arise: Will the library instruction section be responsible for teaching students how to use word processing software? How will the new location affect the demand for bibliographic instruction? What will the new classrooms look like? In addition, staffing limitations, the library’s electronic environment, support from the teaching faculty, the library’s budget, and user demographics produce pressures that drive the direction an instruction program ultimately follows. The library staff can influence and control all of these pressures except one: user demographics. In this article, the authors discuss UNLV’s user population, how it has affected the development of a flexible library instruction program at UNLV, and how the online tutorial at another large urban university relates to its user population.

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Reference Services Review, vol. 26 no. 3/4
Type: Research Article
ISSN: 0090-7324

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Article
Publication date: 1 March 2002

Shelley Heaton, Victoria Nozero and Wendy Starkweather

The issues involved in the planning for Research and Information Services at the Lied Library are discussed. Planning took place over an 11‐year period and required ongoing…

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Abstract

The issues involved in the planning for Research and Information Services at the Lied Library are discussed. Planning took place over an 11‐year period and required ongoing flexibility and adaptability to change during the extended time between initial planning and opening day. Some decisions regarding technology were made so late in the process that their full impact on services was not known until they were experienced when the building opened for use.

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Library Hi Tech, vol. 20 no. 1
Type: Research Article
ISSN: 0737-8831

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Article
Publication date: 1 March 2005

Victoria Nozero and Priscilla Finley

This paper summarizes the changes in the organization and services of the Research and Information Department since moving into Lied Library.

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Abstract

Purpose

This paper summarizes the changes in the organization and services of the Research and Information Department since moving into Lied Library.

Design/methodology/approach

Includes a description of reorganization and strategic planning efforts of the department, along with possible future direction for the evolution of services, space utilization and staffing.

Findings

The reality of living in the new facility, Lied Library, proved to require changes not envisioned during the planning phase. Lied Library is not a static environment. Allocation of space and the way services are provided to customers continue to evolve.

Originality/value

This paper will be helpful to others planning a new academic library, and highlights the need for ongoing planning and evaluation of services after the building project is completed. It also describes successful and less successful strategic planning efforts for an academic reference department.

Details

Library Hi Tech, vol. 23 no. 1
Type: Research Article
ISSN: 0737-8831

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