Venkat R. Kota, Don Taylor and Kevin R. Gue
Puzzle-based storage is a novel approach enabling very dense storage. Previous analytical studies have focussed on retrieval time when one or more usable escort locations (empty…
Abstract
Purpose
Puzzle-based storage is a novel approach enabling very dense storage. Previous analytical studies have focussed on retrieval time when one or more usable escort locations (empty slots) are located near the system input/output location, and on simulation results for more complex situations. The purpose of this paper is to extend analytical results to determine retrieval time performance when multiple escorts are randomly located within the system.
Design/methodology/approach
Closed-form expressions for retrieval time are developed and proven for cases in which the number of free, randomly placed escorts is equal to one or two. Heuristics with associated worst case bounds are proposed for larger numbers of free escorts.
Findings
Puzzle-based storage systems are practical and viable ways to achieve storage density, but retrieval time is heavily dependent upon suitable use of escort locations. Analytical and heuristic methods developed within the paper provide worst-case retrieval time performance in a variety of settings.
Research limitations/implications
As the number of free, randomly located escorts increases, optimal analytical solutions are difficult to obtain. Heuristics provide viable retrieval strategies in these situations, and worst-case bounds are relatively easily developed.
Originality/value
The primarily contribution of this paper is to make theoretical extensions of optimal methods for puzzle-based storage systems. It motivates additional research in multiple-escort systems and provides insights that should prove useful for the development of 3-dimensional puzzle-based systems and for systems in which concurrent item movement is permitted.
Details
Keywords
Ririn Tri Ratnasari, Sri Gunawan, Imron Mawardi and Kusuma Chandra Kirana
The purpose of this paper is to examine halal certification for halal culinary, destination brand and emotional experiences on customer satisfaction and behavioral intention.
Abstract
Purpose
The purpose of this paper is to examine halal certification for halal culinary, destination brand and emotional experiences on customer satisfaction and behavioral intention.
Design/methodology/approach
This study uses a quantitative survey approach to 400 respondents consisting of Muslim foreign and domestic tourists who had visited Lombok in the past three years. The sampling technique is by purposive sampling. The analysis technique used in this study is structural equation modeling-partial least square (SEM-PLS).
Findings
The findings showed that halal certification has no effect on customer satisfaction but on influenced behavioral intention, destination brand of Lombok had no effect on customer satisfaction; customer satisfaction influenced behavioral intention and emotional experiences affected customer satisfaction and behavioral intention.
Research limitations/implications
This study collects data from respondents both domestic and foreign tourists simultaneously. However, the data acquisition of respondents and foreign tourists is not balanced. Thus, this study analyzes tourists in general, not distinguished between foreign and domestic tourists.
Practical implications
The government and tourism organizers in Lombok need to provide socialization for domestic and foreign tourists on the need to choose halal-certified food and drinks to ensure halal and hygiene. In addition, so that the destination image of Lombok can provide a beautiful experience that becomes a moment of the truth, then the local government should improve its service strategy holistically.
Social implications
Destination image needs to be improved. This requires holistic tourism quality services so that the social community knows that Indonesia has a halal tourism destination that exists as tourists come from the airport to the hotel and enjoy food in restaurants and tourist attractions that are Muslim friendly.
Originality/value
This paper contributes to filling the void in the literature related to tourism management that is linked to tourism in the aftermath of natural disasters, where empirical studies on halal tourism are on the rise. Therefore, respondents in the study were specific, that is, those who had traveled. To the best of the authors’ knowledge, this study is the first of a kind that includes behavioral intention in tourist destinations after natural disasters in the Indonesian context.