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This paper aims to present how contemporary students are self-organizing using smart technologies (ST) and the future social implications of ST. The research model is based on the concepts of the soft system methodology, social systems thinking, innovative smart systems, and cybernetic and knowledge management.

The study contains elements of exploratory and descriptive case studies. Narrative analysis and interpretation of the collected data have been carried out.

Students mostly use ST to save time when studying and in their free time. Students are surprised by how ST developed and are cautious when imagining how the technology will change and affect their lives. They are concerned regarding several ethical dilemmas of using it, such as privacy and spending time with their loved ones and friends. Students perceive their self-organization in the future as very dependent on the availability of ST in institutional settings (e.g. education and business process) as well as their personal lives. Students discuss their present perceptions about what the future will be and note that social system will be more dynamic in terms of socialization, and loss of personal contact with their friends and family is seen as the main threat.

The research is qualitative, and the questionnaire was carried out among business students at the Faculty of Economics, University of Ljubljana, Slovenia.

The paper offers an understanding of the usage of ST among business students. This study provides a road map of a few possible ways for usage of ST among students. The topic is also relevant for human resource managers, technology developers and marketing strategists for their better understanding of the behaviour of young people using ST in professional or private environments.

The findings can be useful for professors in identifying different learning methods that are useful for their students.

The authors offer conceptualizations of ST within the social innovation framework and provide a contemporary understanding young people’s ST usage.

This research examines the transformative impact of the “Great Reset” on organisational theory through the thematic network analysis of managerial responses from Germany, France, and Spain, emphasising the importance of technological integration, remote working, and resilience.

Questionnaire responses from managers in Germany, France, and Spain were examined using thematic network analysis to understand remote working, digital transformation, and organisational resilience.

Managers highlighted the pivotal role of technology in reshaping future work systems, especially in telecommuting and digitising business procedures. This transformation requires upskilling, shifts in management approaches, and a modernised employee assessment structure.

This study offers practical insights into implementing the Great Reset framework and explains its impact on technological progress, managerial strategies, and organisational resilience.

This study aims to apply the Delphi method to explore the possibilities for implementing agility management concepts in Slovenian health-care organisations.

The research is based on a qualitative Delphi study encompassing 15 employees in different Slovenian health-care organisations.

Slovenian health-care organisations need to be more agile currently. For this reason, it is necessary to begin with organisational changes and organisational learning concepts to educate employees about the meaning and content of agile processes. It is essential to ensure that accepting employee mistakes and offering help to employees becomes normal practice, and it is necessary to ensure the greater trust of the management towards the employees.

The research empowers health-care professionals with new management and leadership concepts, such as agile management, sustainable leadership and leadership development methods in health care.

This study applies bibliometric analysis to explore the evolution of the research paradigm of agility related to management and organisations.

Authors prepared a quantitative study of the review of selected articles using co-citation analysis and bibliographic coupling. Based on the bibliometric analyses, the evolution of the agility field (past, present, and future of agility research) was prepared.

Emergent themes focus on the importance of agility in interpreting organisational responses in the context of issues as diverse as information systems and business intelligence systems, market orientation, strategic alignment and social computing. Future research needs to focus on digitisation in conjunction with informatisation, an important topic for creating a new organisational culture and knowledge management through increased collaboration between humans and machines.

As the authors are aware, this study is one of the first to choose to show the overall development and importance of agility through quantitative bibliometric methods used to assess the value and contribution of scientific productivity and its impact on development.

Contemporary tourism product, in terms of its systemic understanding, consists of tangible and intangible elements. These two elements lead to the increase of tourist satisfaction in a way to provide tourism products and services that match tourist expectations. Finally, tourist satisfaction is considered as a key factor influencing repeat visit intention. In line with mentioned, this study aims to empirically test a model linking tangible and intangible elements, tourist satisfaction and revisit intention.

Using data from the Montenegrin survey called Guest Survey 2010, structural equations modelling has been used to determine the impact of tangible and intangible constructs on tourist satisfaction and tourist repeat visit intention in Montenegro.

Working on a sample of 740 tourists, the results reveal that both tangible and intangible elements improve tourist satisfaction that influences tourist repeat visit intention. Noteworthy, the findings indicate that intangible elements have a stronger impact on tourist satisfaction than tangible elements have.

Tangible and intangible elements as factors of satisfaction are analysed and evaluated so that they could be improved in a way that provides superior experience to tourists, which hopefully could result in repeat visitation that is considered as a tool for boosting destination competitiveness, thus indicating the need for the systemic approach to tourism management.

This paper extends earlier tourism research by empirically analysing separately both tangible and intangible elements and their association with repeat visitation that is mediated by the tourist satisfaction. Therefore, a more holistic approach relating the antecedents of tourist repeat visit intention is proposed.

Although temporary work arrangements play a strategically important role in contemporary economic development, its influence on firm performance has remained elusive. In our work we measure firm performance from the systematic perspective, including both innovation and financial performance. Therefore, the purpose of this study is to test a model that specifies the influence of temporary work arrangements on the two indicators of firm performance, namely, innovation and sales.

This research is based on the Business Environment and Enterprise Performance Survey (BEEPS, 2009) created by the European Bank for Reconstruction and Development and the World Bank. As the relationship between temporary workers and firm performance could be contingent on institutional setting, we divide our sample in three country groups: European Union (EU), European countries outside the European Union (non-EU) and the Commonwealth of Independent States (CIS) countries. Furthermore, we analyze the actual question on all three groups of countries separately.

Findings provide support for the positive relationship between the percentage of temporary workers and innovation performance. On the other hand, the evidence reveals a negative link between the percentage of temporary workers and financial performance measured by sales. Taking into account country-specific effects, the results remain negative when examining the influence of the percentage of temporary workers on the financial performance measured by sales for all three country groups (EU, non-EU and CIS countries). However, the positive and significant effect of the share of temporary workers on innovation performance holds only for non-EU and CIS countries but is not observed for EU countries.

Given the importance of temporary work arrangements in terms of a systematic approach in contemporary business, policymakers should continue to work on improving their status to overcome potential negative outcomes related to the temporary workers’ engagement. In addition, managers of the firms should be aware that temporary workers could be a valuable source of innovation; however, they could hamper other aspects of firm performance. Therefore, they should be cautious when hiring temporary workers and find the “best balance” between permanent and temporary workers.

The obtained findings highlight the importance of performance context systematic approach in studying the impact of temporary workers and firm performance. Based on the obtained findings, we may suggest that knowledge and creativity accumulation through temporary workers’ engagement is beneficial for innovation performance improvement. Conversely, long-lasting labour engagement is necessary for financial performance improvement.

System dynamics is a whole-system modelling and learning approach, useful for tackling non-linear problems, such as sustainable urban development. The purpose of this paper is to review system dynamics applications in the simulation of sustainable urban development over a period from 2005 to 2017.

The analysis reveals that the number of applications of system dynamics modelling in the area of urban sustainable development increased in the analysed period. Research has changed its focus from the modelling of environmental problems to more complex models, portraying the multidimensional socio-economic processes that have an impact on the sustainability of urban development. Analysed case studies most often use the behaviour reproduction test for model validation, but without a unified approach. In most cases, modelling has been done in China, Germany and the USA, while urban development in the Eastern European countries, Africa and Latin America has not often been investigated. This paper indicates the knowledge gaps and suggests future research directions.

Papers that report the use of system dynamics modelling reveal a wide range of applications in urban sustainability. The analysis shows significant emphasis on environmental problems, while the interest for modelling social problems has been increasing during the last several years. Most of the modelled problems examine the sustainability of resources (land, water) and waste management, which are used for insights into the reasons for the system behaviour, forecasting future behaviour and policy testing.

The presented models were developed in most cases for the purpose of understanding the phenomena examined, as well as the future use of the models in policy planning. This brings us back to the need for greater stakeholder involvement, not only in the initial phase, but also during the whole modelling process, which could increase understanding, use and ownership of the models in the future, and thus increase their practical application.

This study aims to examine the evolution of the tourism supply chain (TSC) and its future development factors. To this end, a quantitative bibliometric analysis was conducted to provide insights from a statistical perspective, including the evolution of the TSC and an outlook on current characteristics and future research trends.

This paper presents a quantitative bibliometric study of selected papers on the Web of Science. The study of the evolution of the TSC is based on analyses of bibliographic coupling and co-occurrence of keywords.

Bibliographic coupling analysis identified 10 clusters defined by coherent groups of theoretical perspectives. The keyword analysis explains the occurrences in the TSC concept. It also helps to determine the future main drivers of TSC research. In the post-COVID-19 era, the tourism industry needs to focus on green transformation and new technologies to transform TSC, supply chain management and B2B relationships. It also needs to ensure employee retention and policies to attract new talent.

This study provides a comprehensive, objective and integrative overview of the evolution of TSC. It is one of the few original works on supply chain development and will be helpful for scholars and practitioners alike to understand the subject.

The purpose of this paper is to investigate the significance of Web 2.0 and social media for organizational development and adaptation to an ever‐changing business environment and its successful managing. A model is proposed based on the concepts of innovative economy, knowledge management and social media for value creation in knowledge‐based industries.

The paper examines critical factors that influence the role of social media in organizational change and value creation in knowledge‐based industries.

The paper contributes to discussion about the increasingly important role of social media in the value added chain in knowledge‐based industries.

Social media are still an emerging phenomenon and further studies are required to investigate these relationships over a longer period of time.

The topic is relevant for designing corporate strategies in knowledge‐based companies becoming a part of global networks. Better understanding of the impact of social media on value added could significantly enhance both the top and bottom lines.

The paper explores when and why the inexpensive, but increasingly wider, use of social media in knowledge‐based industries is preferred to traditional media. This paper intends to give executives practical hands‐on advice for using social media in business campaigns.

The purpose of this paper is to supply indications that may be useful in the process of development of new products that fully exploit the value potential of Internet of Things (IoT) technologies in the automotive industry. To this aim, the authors investigate how applications of the IoT to smart vehicles are perceived by consumers and describe different ways to increase their satisfaction.

After a literature review focused on IoT and consumer behaviour in the automotive industry, the authors apply the Kano model to find the drivers for achieving customer satisfaction with new product developments in smartcars.

Automotive companies need to consider what is attractive to drivers and what consumers consider to be “driver-friendly”. Using an empirical analysis, the authors highlight the motivations for developing a smartcar to fits the expectation of Italian drivers.

While the global framework given by this paper can be useful in all contexts, the empirical part is based on the Italian consumer. Further research may extend the application of the model to other countries to improve the generalizability of the results.

This study supplies an analysis of qualitative data that may prove useful to researchers and managers in planning their strategic and operative activities with the aim of improving the development of IoT-related products in the automotive industry.

This paper fulfils the need for an original research framework that sheds light on relevant insights and gives useful hints on the development of IoT technologies in the automotive sector.