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In the age of the Fourth Industrial Revolution, Industry 4.0 can increase the productivity and competitiveness of companies in the international marketplace. The purpose of this article is to investigate the drivers for and outcomes of the adoption of Industry 4.0 technologies in the case of a food processing company located in Italy.

The present work adopted a case study approach by investigating an Italian food processing company to investigate the drivers, challenges and outcomes of Industry 4.0 adoption in the agri-food sector.

This research highlighted drivers and challenges related to the adoption of different Industry 4.0 technologies. Secondly, it underlined the impacts of Industry 4.0 in terms of firm performance, operations management, human resource management and strategy.

Industry 4.0 technologies remain underexplored from the strategic perspective in the agri-food sector. This article provides preliminary evidence on the digital transformation of food processing companies, with a focus on Industry 4.0. Practical implications for managers, CEOs and entrepreneurs are discussed.

This article aims to contribute to the digital servitisation literature by investigating the interrelations amongst Industry 4.0 technologies, servitisation and the performance of manufacturing small and medium-sized enterprises (SMEs).

The research uses survey data drawn from 200 manufacturing SMEs operating in the metals and machinery sector in Italy.

The study shows that Industry 4.0 technologies – Internet of Things (IoT), advanced simulation, cloud computing and Big Data Analytics (BDA) – positively moderate the relationship between servitisation and the performance of SMEs.

The study supports the need for firm managers of manufacturing SMEs to align servitisation and technological investments, suggesting that the synergic deployment of Industry 4.0 technologies supports servitisation performance.

The study supports the need for firm managers operating in business-to-business contexts to align their technological investments and servitisation strategies, suggesting that the synergic deployment of these Industry 4.0 technologies empower the effectiveness of servitisation strategies in terms of performance achieved.

The study highlights the moderating role played by specific Industry 4.0 technologies in the servitisation–performance relationship, opening avenues for future research exploring the mechanisms that underpin this complex relationship.

In February 2020, Covid-19 health crisis severely hit Italy and then spread around the world. To contrast the spreading of the virus, the whole country was initially forced in a strict lockdown, with people closed in their houses and companies shutting down their activities. Although the spread of vaccinations is slowly bringing back a sort of normality, the crisis has immediate and long-term effects. Moreover, it has shown the vulnerabilities of managing businesses on a global scale, alerting internationalizing firms about the necessity to adapt their strategic asset to face the next crisis. This chapter aims at stimulating reflections on the potential interactions among the Covid-19 crisis, digitalization and the localization decisions. Through quantitative and qualitative data related to Italian internationalizing firms, this research shows that, thanks to digitalization, value chain activities localized abroad are expected to become more geographically concentrated, while headquarters perform stronger control and coordination activities on less autonomous business functions abroad. Drawing on in-depth interviews, companies reconsidered their long-term strategies, showing that some reactions to the crisis may suggest potential rising trends in specific industries.

The main aim of this research is to provide initial evidences on the internationalization process of the Internet of Things (IoT) firms, seeking to understand which international model could better capture their behavior in the exploration of new business opportunities. A web-based questionnaire has been developed and sent to a sample of IoT managers in order to understand how these firms set up new business in a global landscape. Findings show that the well-known Uppsala model seems to be exceeded in explaining the internationalization process of the IoT firms. These firms seem to be born-global firms in nature with a gradual approach to inter­nationalize. In particular, IoT firms seek to get a leading position within the domestic market before exploring foreign markets. Finally, the IoT managers confirmed these first evidences, highlighting that IoT firms are born global in nature with a gradual approach in exploring and exploiting new business opportunities abroad.

Crises are often studied in international business (IB) research as the external “context” for business strategies, but firms can also be active participants in the unfolding of crises. The study of crises in IB could benefit greatly from studying the role of multinational enterprises (MNEs) as active participants, rather than as mere passive actors, responding to exogenous events. History shows that IB crises typically unfold partially as exogenous processes, and partly as the result of MNE strategies. A multilevel and longitudinal approach to studying crises in IB is clearly necessary. This chapter considers the extent to which smaller events that preceded the present crisis – since 1989 – point to systemic problems in global governance. It also defines five overlapping lenses through which future IB studies can further create relevant insights on how to deal with crises: historic, macro, meso, micro and exogenous. The chapter finally serves as an introduction to the whole Progress in International Business Research volume by indicating the relevance of all parts and chapters that follow.