Suresh Srinivasan, Mahima Gupta and Vaidyanathan Jayaraman
To explore building blocks of corporate value creation that can be effectively assembled by practicing managers to deconstruct corporate value creation into distinctive models…
Abstract
Purpose
To explore building blocks of corporate value creation that can be effectively assembled by practicing managers to deconstruct corporate value creation into distinctive models (customer value creation and shareholder value creation) and stages (resource assembly and capability leverage) in the Indian Information Technology enabled Service (ITeS) industry for exploring efficiency differentials between large Indian ITeS companies.
Design/methodology/approach
Data envelopment analysis (DEA) technique has been used to uncover efficiency differentials in large Indian ITeS companies that represent 90% of all the ITeS companies listed in the Indian stock market and 13.9% of all companies listed in the Indian stock market, across industries.
Findings
This paper documents a nuanced understanding of interrelationships among activities that influence corporate value creation and comprehensively highlight those dominant activities that contribute to corporate value creation in an ITeS industry setting. The study demonstrates as to how companies can become more efficient in such crucial value creating components that result in superior corporate value. The explicating methodology proposed in this study can be handy for managers and can be extrapolated to other industry and national settings as well.
Practical implications
Deconstructing corporate value creation into granular models, customer value creation and shareholder value creation and further into two stages, being assembling resources to create capabilities and leveraging such capabilities to deliver value, this study provides hands-on value for managers in ITeS companies to create value.
Originality/value
Fusing the value creation and appropriation (VCA) framework, the resource-based view (RBV) and its extensions, this paper builds a robust theoretical model specification that is empirically tested.
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Vaishali Baid and Vaidyanathan Jayaraman
The purpose of this paper is to amplify the importance of social responsibility in supply chain finance to promote the “S” in environmental, social and governance (ESG) investing…
Abstract
Purpose
The purpose of this paper is to amplify the importance of social responsibility in supply chain finance to promote the “S” in environmental, social and governance (ESG) investing and and highlight key methods deployed to quantify and measure social impact.
Design/methodology/approach
This paper provides an insightful exploratory study based on a framework for supply chain financing to accomplish ESG goals that is based on literature review, current policies and practitioner's observations.
Findings
With this paper, the authors have started the journey to discuss the importance to look at the social side of supply chain with a goal to attain and fulfill the ESG objectives and discuss different methodologies that can be deployed to translate qualitative information into quantitative data for ESG purposes.
Research limitations/implications
The research focuses on the growing legal and regulatory focus on organizations to address the adverse impacts their supply chains have on environmental, social and governance (“ESG”) related issues. This research has brought in light methods to measure social impact within the supply chain that will help to accelerate the ESG objectives. A global lens will provide a holistic view of the ESG framework.
Practical implications
The social responsibility framework for supply chain financing and identified methodologies will facilitate managerial decision making that will expedite the integration of “S” in the ESG.
Originality/value
This research highlights the criticality of looking at social aspects in ESG. The research also presents a social responsibility framework for supply chains to accomplish ESG goals.
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Zuoming Liu and Vaidyanathan Jayaraman
This paper aims to investigate how the professional service outsourcing (PSO) firm’s external knowledge integration with global clients, internal integration across various…
Abstract
Purpose
This paper aims to investigate how the professional service outsourcing (PSO) firm’s external knowledge integration with global clients, internal integration across various functional units and the synergistic effects between them in improving PSO performance.
Design/methodology/approach
Drawing on the theory of organizational learning, a conceptual framework is proposed with hypothesized relationships. The relationships in this conceptual model were tested using a structural equation model (SEM) to analyze a survey dataset including 192 Indian-based professional service providers.
Findings
A service provider’s performance is positively associated with its external integration with global clients and internal integration across various functional units. Synergistic effect is generated from balanced high-level external and internal integration in improving PSO performance.
Research limitations/implications
This study contributes to the much-needed efforts in studying PSO, a new and fast-growing cross-border professional service activity, and provides helpful managerial implications to practicing global clients and offshore PSO service providers on how to successfully manage and govern the outsourcing process to achieve expected benefits.
Originality/value
This study focuses on offshore service provider’s viewpoint to extend traditional supply-chain integration regarding cooperative and mutually beneficial mechanisms to the context of PSO.
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Sunil Babbar, Xenophon Koufteros, Ravi S. Behara and Christina W.Y. Wong
This study aims to examine publications of supply chain management (SCM) researchers from across the world and maps the leadership role of authors and institutions based on how…
Abstract
Purpose
This study aims to examine publications of supply chain management (SCM) researchers from across the world and maps the leadership role of authors and institutions based on how prolific they are in publishing and on network measures of centrality while accounting for the quality of the outlets that they publish in. It aims to inform stakeholders on who the leading SCM scholars are, their primary areas of SCM research, their publication profiles and the nature of their networks. It also identifies and informs on the leading SCM research institutions of the world and where leadership in specific areas of SCM research is emerging from.
Design/methodology/approach
Based on SCM papers appearing in a set of seven leading journals over the 15-year period of 2001-2015, publication scores and social network analysis measures of total degree centrality and Bonacich power centrality are used to identify the highest ranked agents in SCM research overall, as well as in some specific areas of SCM research. Social network analysis is also used to examine the nature and scope of the networks of the ranked agents and where leadership in SCM research is emerging from.
Findings
Authors and institutions from the USA and UK are found to dominate much of the rankings in SCM research both by publication score and social network analysis measures of centrality. In examining the networks of the very top authors and institutions of the world, their networks are found to be more inward-looking (country-centric) than outward-looking (globally dispersed). Further, researchers in Europe and Asia alike are found to exhibit significant continental inclinations in their network formations with researchers in Europe displaying greater propensity to collaborate with their European-based counterparts and researchers in Asia with their Asian-based counterparts. Also, from among the journals, Supply Chain Management: An International Journal is found to exhibit a far more expansive global reach than any of the other journals.
Research limitations/implications
The journal set used in this study, though representative of high-quality SCM research outlets, is not exhaustive of all potential outlets that publish SCM research. Further, the measure of quality that this study assigns to the various publications is based solely on a publication score that accounts for the quality of the journals, as rated by Association of Business Schools that the papers appear in and nothing else.
Practical implications
By informing the community of stakeholders of SCM research about the top-ranked SCM authors, institutions and countries of the world, the nature of their networks, as well as what the primary areas of SCM research of the leading authors in the world are, this research provides stakeholders, including managers, researchers and students, information that is helpful to them not only because of the insights it provides but also for the gauging of potential for embedding themselves in specific networks, engaging in collaborative research with the leading agents or pursuing educational opportunities with them.
Originality/value
This research is the first of its kind to identify and rank the top SCM authors and institutions from across the world using a representative set of seven leading SCM and primary OM journals based on publication scores and social network measures of centrality. The research is also the first of its kind to identify and rank the top authors and institutions within specific areas of SCM research and to identify future research opportunities relating to aspects of collaboration and networking in research endeavors.
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Chin‐Chun Hsu, Keah Choon Tan, Suhaiza Hanim Mohamad Zailani and Vaidyanathan Jayaraman
Sustainability and environmental issues are among the most pressing concerns for modern humanity, governments and environmentally conscious business organizations. Green supply…
Abstract
Purpose
Sustainability and environmental issues are among the most pressing concerns for modern humanity, governments and environmentally conscious business organizations. Green supply chain management has been acknowledged as a key factor to promote organizational sustainability. Green supply chain management is evolving into an important approach for organizations in emerging economies to manage their environmental responsibility. Yet, despite their importance for easing environmental degradation and providing economic benefits, study of the drivers that influence green supply chain initiatives in an emerging economy is still an under‐researched area. Using survey data collected from ISO 14001 certified organizations from Malaysia, the purpose of this paper is to propose that the drivers that motivate firms to adopt green supply chain management can be measured by a second‐order construct related to the implementation of the firm's green supply chain initiatives.
Design/methodology/approach
Structural equation model was used to analyze a set of survey data to validate the research hypotheses.
Findings
The research reveals four crucial drivers of green supply chain adoption that collectively affect a firm's green purchasing, design‐for‐environment and reverse logistics initiatives. This study uncovers several crucial relationships between green supply chain drivers and initiatives among Malaysian manufacturers.
Originality/value
The role of the drivers is crucial in motivating these firms to adopt green supply chain initiatives and facilitate their adoption. Firms in emerging countries need to realize that green supply chain initiatives can result in significant benefits to their firms, environment, and the society at large which gives them additional incentives to adopt these initiatives.
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There have been numerous extensions of the maximum covering location problem that has been developed in the last decade to deal with facility location. Most of the research…
Abstract
There have been numerous extensions of the maximum covering location problem that has been developed in the last decade to deal with facility location. Most of the research, however, addresses a single attribute or objective. In the case when a single criterion such as minimizing average response time to access a service facility is insufficient to address the interests of the decision maker, multiple objectives must be employed. Qualitative factors like customer service and market demand as well as quantitative factors like distribution and operating costs need to be appropriately weighted and used in a mathematical programming model. We develop a multi‐objective model for a service facility location problem that simultaneously sites facilities and allocates demand for products from different customer zones. We apply this model to “real‐world” data and show the practical advantages of using this model to solve capacitated service logistics problems.
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Examines the interdependence between facility location, transportation and inventory issues in a distribution network design problem. Management of inventories, determination of…
Abstract
Examines the interdependence between facility location, transportation and inventory issues in a distribution network design problem. Management of inventories, determination of transportation policy, and location of plants and distribution centers are normally carried out by different groups of people in an organization. These activities interact, however, when the transportation is used to replace inventory, an increase in the number of warehouses increases total system inventory or location of warehouses would dictate the type of transportation mode choice or carrier that needs to be used. The proposed model, FLITNET, is expected to provide a more complete representation of the trade‐offs that exist among the location, transportation and inventory cost components, and lead to an optimal solution.
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Vaidyanathan Jayaraman and Rajesh Srivastava
Defines an expert system (ES) as a decision‐making tool that captures perishable expertise from an expert and stores this knowledge in the computer, and also as a computer system…
Abstract
Defines an expert system (ES) as a decision‐making tool that captures perishable expertise from an expert and stores this knowledge in the computer, and also as a computer system that can solve problems using human expertise and knowledge of the system environment. Notes that expert systems have found many applications in the area of production and operations management (POM). Explains the key role of the ES as a management tool to enhance productivity, improve quality, increase profits and capture expertise in many business settings. Highlights that the field of POM has a heavy orientation towards problem solving and decision making, hence it is a very fertile area for application for ES. Evaluates the current use of ES in POM and discusses future prospects.
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Ronan McIvor, Lydia Bals, Tim Dereymaeker and Kai Foerstl
The purpose of this paper is to integrate sustainability and economic factors into a framework for understanding the reshoring decision.
Abstract
Purpose
The purpose of this paper is to integrate sustainability and economic factors into a framework for understanding the reshoring decision.
Design/methodology/approach
This paper integrates sustainability and economic factors into a reshoring framework through using the theoretical perspectives of the natural resource-based view (NRBV) and transaction cost economics (TCE), and carrying out case study research with a number of firms involved in reshoring in the German automotive industry.
Findings
Through adopting a multi-theory approach, the framework captures the complexities of the reshoring decision and illustrates that reshoring is not a location decision alone, but encompasses a range of sourcing options such as local production in-house, using a local supplier or addressing sustainability problems with the offshore operation. The importance of sustainability capability development as a basis of extending the range of reshoring sourcing options available is highlighted.
Research limitations/implications
Using the NRBV has allowed to develop value creating drivers in the context of reshoring. Integrating the logic of TCE with this analysis provided an understanding of how cost reducing drivers were present alongside the value creating drivers for reshoring at the case companies. Beyond previous frameworks integrating the RBV and TCE, bringing in the NRBV allowed us to highlight the importance of sustainability capability development as a basis of extending the range of reshoring sourcing options available. While this study’s cases were in the automotive industry in Germany, future research could sample for further geographies and industries to cover varying regulatory pressures for sustainability as well as sustainability-related industry initiatives.
Practical implications
The framework can provide guidance to managers on the conditions that favour the selection of each sourcing option when making the reshoring decision.
Originality/value
Although there are frameworks in the literature that explain the reshoring decision, limited attention has been given to integrating sustainability issues into the analysis. The findings here contribute important insights into the complementary and contradictory prescriptions of the NRBV and TCE in reshoring decisions, and several propositions are offered outlining these relationships. The resulting framework provides an integrated approach for managerial decision-making beyond economic factors alone.
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Simon Lee, Abdou Illia and Assion Lawson‐Body
This study aims to adopt illusion of control and lateral consumer relationship in order to investigate their effects on price fairness in online auction and group buying context…
Abstract
Purpose
This study aims to adopt illusion of control and lateral consumer relationship in order to investigate their effects on price fairness in online auction and group buying context. These two variables have been known to have strong influences in fairness perception on consumers' decision‐making processes and outcomes.
Design/methodology/approach
The authors draw their conceptual foundations from previous studies, supplement this from the electronic commerce literature, and test the model through laboratory experiments.
Findings
The study demonstrates that consumers' perception on illusion control in price determination and advantageous lateral consumer relationship significantly affect price fairness perception in both the online auction and group buying environments.
Research limitations/implications
The findings are expected to provide researchers with useful insights to conduct future studies on uncovering the nomological networks associated with price fairness perception.
Practical implications
The findings are expected to help managers develop better pricing strategies and design effective dynamic pricing mechanisms.
Originality/value
The paper provides the first integrated perspective on the human decision processes in the dynamic pricing environment in electronic markets.