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This article aims to show the application of scientometrics and patent bibliometrics in remaining useful life (RUL) analysis for evaluating the value of intangible assets.

Technology innovation management is strictly related to the RUL. The RUL concept is defined as the time remaining until the reliability drops below a defined minimal operating threshold. The RUL analysis of certain intangible assets (patents and know‐how licence agreements, industrial designs, trade marks, logos, customer base) is done through different methodologies and various different approaches. The key subject in all these methodologies is the life cycle of the technology. The analyst tries to approach the foresight of the life cycle of technology to establish its value in use. Different life measure systems are considered in RUL analysis depending on different typologies of technology life: statutory, contract, judicial, economic and functional. Data used in life cycle estimation may be used in RUL analysis. Typically, these data include scientific articles, registration documents (patent applications, trade marks and copyright applications), commercial contracts, judicial orders, financial statements and technology data.

The analysis of the life cycle allows the incorporation of qualitative considerations (legal, contractual, physical, technical know‐how, functional, economic) related to the conduct of future technologies. But technology development is conditioned by trends in scientific research and by the changes in the marketing dynamic, today and in the future. Qualitative methods provide a valuable information service that relates to the intangible assets over time. The “typical survivor curve” shows the released, remaining and probable life span of a certain technology by taking into account factors such as technological changes, marketing acceptance, and other exogenous and endogenous factors. Quantitative analysis of scientific production, applications for patents, industrial designs and trade marks, developed in scientometrics and bibliometrics, provide an unbiased guide to R&D and business trends.

The original purpose of the paper is to emphasise how the technology life cycle is influenced by changes in technology but also in scientific research evolution. Scientific research life analysis must examine the historical emergence or decay of a certain intellectual interest in the scientific community through the study of what is and what is not published in scientific journals.

This study aims to focus on assessing the psychometric properties necessary to validate the internal structure of the TOURQUAL scale.

A quantitative research study was conducted in collaboration with the Brazilian Network of Tourism Observatories, comprising 927 respondents surveyed between October 2021 and May 2022. The data analysis involved the application of descriptive statistics and exploratory factor analysis, in alignment with the principles outlined in the Standards for Educational and Psychological Testing 2014 to validate the scale.

The findings of this study validate the TOURQUAL scale as a robust tool for assessing the perceived quality of tourist services, with results demonstrating one-dimensionality and replicability.

To the best of the authors’ knowledge, this study is the first to assess the psychometric properties for validating the internal structure of the TOURQUAL scale.

Website benchmarking theory and the website analysis method (WAM) are benchmark tested across non-commercial tropical tourism websites. The paper aims to discuss this issue.

The abridged WAM benchmarks 280 tropical tourism websites from four continental areas (Africa, Asia, Oceania, and The Americas) and presence or absence of website components objectively rank-scores. Across locations significant website benchmark score differences are determined. In all, 20 of these websites are ranked by an eight expert focus group. These experts also seek-out the existence of allocated common website components.

The abridged WAM approach is suitable for benchmarking tropical tourism websites. Website benchmarking scores at-level are determined. At the website, domain, and function levels significant continental area differences exist. Experts cross-check the study. They find it easier to rank websites with fewer components, and show split decisions when determining the existence of common website components.

This study’s abridged version of WAM uses publicly viewable components to show significant differences across website scores, and identifies some missing components for possible future inclusion on the website, and it also supports the WAM benchmarking theory approach.

Website managers/owners can apply WAM (or an abridged WAM) to benchmark their websites. WAM is theoretically supported and it systematically allows comparison against the universal set of components and/or against competitor websites. A full or abridged WAM approach to website benchmarking is preferable to subjective or survey-based approaches.

This study successfully applies the Cassidy and Hamilton (2016) theory and approach to practical website benchmarking.

Websites are the most important element of company strategy in the digital space. Therefore, establishing strategic management of online business is essential to improve firm connectedness and competitiveness and to achieve global company reach. This paper aims to propose the analysis of technical and content quality of websites to identify the main weaknesses and strengths of online business.

An innovative measurement instrument called IWebQEI is designed to measure web quality level. This instrument is validated with data from 104 international companies. The results are used to verify whether there are quality differences between informative and e-commerce websites.

The main findings indicate that e-commerce websites achieve greater levels of technical and content quality than informative sites, and companies implementing e-commerce pay more attention to the content quality dimension. In contrast, companies using an informative website are more focused on the technical quality dimension. Based on these results, practical insights are offered to improve the strategic management of e-commerce.

Few studies have focused on analysing the technical and content quality of websites to identify the main weaknesses and strengths of online business. The results offer important theoretical and practical contributions for companies on how to manage their website to improve firm connectivity and competitiveness.

Los sitios web son el elemento más importante de la estrategia digital de la compañia. Una gestión estratégica del negocio online es esencial para mejorar su conectividad, competitividad y para conseguir su alcance global. Este trabajo propone el análisis de la calidad técnica y de contenido de sitios web para identificar las principales debilidades y fortalezas del negocio online.

Para medir el nivel de calidad web, se ha diseñado un innovador instrumento de medición, denominado IWebQEI. Este instrumento se valida con datos de 104 empresas internacionales. Los resultados se utilizan para comprobar si existen diferencias de calidad entre las webs informativas y los e-commerce.

Las resultados indican que los e-commerce alcanzan mayores niveles de calidad técnica y de contenido que las webs informativas, y las empresas que implementan un e-commerce prestan más atención a la calidad de contenido. En cambio, las empresas que implementan una web informativa se centran más en la calidad técnica. A partir de estos resultados se ofrecen ideas prácticas para mejorar la gestión estratégica del e-commerce.

Pocos estudios analizan la calidad técnica y de contenido de los sitios web para identificar las principales debilidades y fortalezas del negocio online. Los resultados ofrecen importantes contribuciones teóricas y prácticas sobre cómo gestionar los sitios web para mejorar la conectividad y la competitividad de la compañia.

企业网站是公司在数字空间中战略的最重要元素。因此, 建立在线业务本身的战略管理对于提高公司的连通性和竞争力以及实现公司的全球影响力至关重要。本文提出对企业网站的技术和内容质量进行分析, 以确定在线业务的主要弱点和优势。

设计了一个创新的测量仪器, 称为IWebQEI, 用于测量网络质量水平。该仪器通过104家国际公司的数据进行验证。结果被用于检查信息网站和电子商务网站之间是否存在质量差异。

主要研究结果表明, 总体而言, 电子商务网站的技术质量和内容质量水平高于信息类网站, 实施电子商务的公司更注重内容质量维度。相比之下, 实施信息型网站的公司则更注重技术质量维度。基于这些结果, 为改进电子商务的战略管理提供了实际的见解。

以前的研究很少关注分析企业网站的技术和内容质量, 以确定在线业务的主要弱点和优势。研究结果为企业提供了重要的理论和实践贡献, 即如何管理企业网站以提高公司的连通性和竞争力。

An official destination website (ODW) is a key component for tourist’s decision-making processes. ODW acts as a direct channel where users may share experiences and opinions about previous or future travels. At the same time, it drives user participation in destination branding activities. In this context, it is crucial to identify how the destination website, using Web 2.0 technologies, could motivate user’s participation with the brand. The purpose of this paper is to propose and evaluate a model that posits the destination website quality as a determinant factor to predict users’ attitudes toward the website and their willingness to participate in co-creation experiences.

Using a combined qualitative and quantitative method, this paper provides an exploratory research that examines the role of destination website quality on attitudes toward the website and the willingness to participate in online co-creation experiences.

Findings confirm that there is a direct and significant relationship between website quality, attitudes toward the website and willingness to participate in online co-creation experiences. Moreover, attitudes toward the website partially mediate relationships between destination website quality and willingness to participate in online co-creation experiences.

The literature of value co-creation is trying to identify which factors drive consumer’s participation with brands across different consumption contexts. This study provides evidence that confirms, from a tourism destination website point of view, that website quality is one of these key factors that motives user’s co-creation with a destination.

The contribution of this study aims to twofold: First, it provides an overview of the current state of research on cyberattacks on Chinese supply chains (SCs). Second, it offers a look at the Chinese Government’s approach to fighting cyberattacks on Chinese SCs and its calls for global governance.

A comprehensive literature review was conducted on Clarivate Analytics’ Web of Science, in Social Sciences Citation Index journals, Scopus and Google Scholar, published between 2010–2021. A systematic review of practitioner literature was also conducted.

Chinese SCs have become a matter of national security, especially in the era of cyber warfare. The risks to SC have been outlined. Cybersecurity regulations are increasing as China aims to build a robust environment for cyberspace development. Using the Technology-organization-environment (TOE) framework, the results show that the top five factors influencing the adoption process in firms are as follows: relative advantage and technological readiness (Technology context); top management support and firm size (Organization context) and government policy and regulations (Environment context).

This review focuses on cyberattacks on Chinese SCs and great care was taken when selecting search terms. However, the author acknowledges that the choice of databases/terms may have excluded a few articles on cyberattacks from this review.

This review provides managerial insights for SC practitioners into how cyberattacks have the potential to disrupt the global SC network.

Past researchers proposed a taxonomic approach to evaluate progress with SC integration into Industry 4.0; in contrast, this study is one of the first steps toward an enhanced understanding of cyberattacks on Chinese SCs and their contribution to the global SC network using the TOE framework.

The purpose of the study is to identify cybersecurity threats that hinder the adoption of digital banking and provide sustainable strategies to combat cybersecurity risks in the banking industry.

Systematic literature review guidelines were used to conduct a quantitative synthesis of empirical evidence regarding the impact of cybersecurity threats and risks on the adoption of digital banking.

A total of 84 studies were initially examined, and after applying the selection and eligibility criteria for this systematic review, 58 studies were included. These selected articles consistently identified identity theft, malware attacks, phishing and vishing as significant cybersecurity threats that hinder the adoption of digital banking.

With the country’s banking sector being new in this area, this study contributes to the scant literature on cyber security, which is mostly in need due to the myriad breaches that the industry has already suffered thus far.

This study aims to propose a cybersecurity framework that prioritizes sustainability in the manufacturing sector by identifying necessary resources and capabilities for effective cybersecurity management. The proposed framework aims to enhance resource protection and safeguard data confidentiality, integrity and accessibility, provide proactive steps for predicting cyber threats and highlight the importance of educating employees at all levels of the organization.

A thorough review of existing literature and analysis was conducted to develop the proposed cybersecurity framework. Several frameworks, including the NIST cybersecurity framework, were reviewed to identify the necessary skills and resources required to combat cyber threats and keep businesses sustainable.

The proposed framework includes proactive steps, such as predicting cyber threats, and emphasizes the importance of educating employees and raising awareness at all levels of the organization. Resilience is also emphasized, which refers to an organization's ability to recover and continue operations following a cyberattack. Implementing this framework may require a significant budget and time investment, and small organizations may face limitations in applying all aspects of the framework.

This study proposes a cybersecurity framework that prioritizes sustainability in the manufacturing sector, which provides added protection for organizations. The framework's key functions can be adopted partially or fully, making it suitable for organizations of varying sizes. Future research can focus on addressing the framework's limitations and shortcomings to further reduce cyber risks for sustainable manufacturing, establishing the scale of an industry based on its economy and extending the framework to non-manufacturing businesses.

Due to the lack of awareness and poor cybersecurity practices that pose cyber threats during COVID-19 time, this research aims to explore user's attitude toward engaging in proactive cybersecurity awareness behavior.

Based on the theory of planned behavior, the relationship between multiple factors and their influence on the attitude is explored. A survey-based approach was utilized to collect responses and a model was proposed and tested on 229 respondents from the University of Petra-Jordan.

The attitude was significantly influenced by peers' influence and the individuals' cybersecurity threats awareness, especially threats that emerged during the COVID-19 time.

The research benefits decision makers in educational institutions who intend to develop cybersecurity awareness programs and helps them to assess user cybersecurity background weaknesses.

The research is the first to explore users' knowledge dimensions including organizational, information systems and social media as well as peers' influence on cybersecurity awareness. Also, it sheds light on the users’ perception of major cybersecurity hazards in COVID-19 time.