Wendelin Detemple, Gerhard Herlan and Ulrike Keil
To describe the services offered by FIZ Karlsruhe.
Abstract
Purpose
To describe the services offered by FIZ Karlsruhe.
Design/methodology/approach
Descriptive.
Findings
FIZ AutoDoc is suitable for end‐users without specific knowledge of document delivery services. The depth of integrating FIZ AutoDoc into a company's full‐text supply and the degree of using it are arbitrary and depend on each company's specific situation. The whole spectrum of sci‐tech literature is made available: journal articles, reports, patent documents, books, etc., whatever publishers and scientific libraries offer. The usage via a portal on the web, integrated in intranets, or linked with other information providers' systems, makes FIZ AutoDoc the solution for all full‐text requirements.
Originality/value
Provides an insider description of an important document supplier both in Germany and internationally which uses the collections of other libraries to satisfy customer demand. Some trend statistics of demand are given.