The purpose of this paper is to explore: why the concept of teaching excellence has been uncritically accepted into the lexicon of university management; and how it has been used…
Abstract
Purpose
The purpose of this paper is to explore: why the concept of teaching excellence has been uncritically accepted into the lexicon of university management; and how it has been used to co-opt university teaching staff into supporting the myth that teaching quality can be maintained as financial support for teaching has declined.
Design/methodology/approach
This paper is conceptual and analytical rather than empirical and a critical management perspective is adopted.
Findings
Per capita funding of university teaching has declined steadily. The concept of teaching excellence has been used to distract attention away from discussions about funding and the conditions required to promote good teaching in universities. The construction of teaching excellence as an attribute of individual teachers has co-opted university teachers into supporting the illusion that teaching quality can be maintained, despite falling organisational support and decreased funding.
Research limitations/implications
Teaching in universities can only be improved through changes to the management approach and maintenance of per capita funding, and ultimately democratisation of universities. This will require changes to the regulatory framework, and national policy.
Practical implications
The author concludes that teaching excellence is unhelpful as a concept. Instead the focus of discussion needs to return to ensuring that the necessary conditions for responsive teaching are in place.
Social implications
Democratise the workplace and management methods; adopt matrix management structures; Rebalance to focus on social benefit and public good.
Originality/value
This paper uncovers tensions, contradictions and missing elements in current policy and concludes with suggestions for change.
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John Scott, Margaret Sims, Trudi Cooper and Elaine Barclay
On one level, motor vehicles might represent the possibility of unfettered freedom, escape (from government authority) and autonomy through providing work and leisure…
Abstract
On one level, motor vehicles might represent the possibility of unfettered freedom, escape (from government authority) and autonomy through providing work and leisure opportunities. On another level, in remote places, ‘hybridised’ and ‘Indigenised’ vehicles have been appropriated to speak to economic and cultural realities of everyday life. This chapter considers how night patrols may articulate expressions of decoloniality by enhancing Aboriginal social capital or what we refer to here as ‘collective efficacy’. It draws upon a subset of the findings from an evaluation of Indigenous Youth Programs in New South Wales to examine the effectiveness of night patrols operating in nine communities across the state. While the patrols were universally endorsed by the communities they served, some services were functioning at a high level while others had experienced periods of dysfunction and inactivity. The factors that impede effective service provision for night patrols in some communities were compared with other communities where services were functioning well. The chapter argues that night patrols can build and harness collective efficacy providing more than mere community policing functions.
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This paper sets out to report on research by the authors into the development and application of four extensions to Ashby's Law of Requisite Variety (LoRV) that increase its…
Abstract
Purpose
This paper sets out to report on research by the authors into the development and application of four extensions to Ashby's Law of Requisite Variety (LoRV) that increase its utility in the arena of unplanned changes in hegemonic control of designed complex socio‐technical systems/digital eco‐systems in the built environment that are structurally dynamic or emergent.
Design/methodology/approach
Research on which the paper is based focused on exploration of classical systems approaches to the design of complex socio‐technical systems in which ownership, power, control and management of structure and benefit generation and distribution are distributed, dynamic and multi‐constituent. Support for development of these four extensions to Ashby's Law comes from observation of four decades of socio‐technical systems development along with critical thinking that combined systems analysis theories with theories and findings from fields of hegemonic analysis, design research, management, management information systems, behaviour in organisations and sociology.
Findings
The paper outlines application of four new extensions to LoRV in relation to unplanned changes in distributions of power, ownership, control, benefit generation and benefit distribution in complex socio‐technical systems/digital eco‐systems in the built environment that are emergent or have changing structures. Three of these extensions have been outlined earlier in relation to the design of learning object‐based e‐learning systems. The fourth extension builds on these via application of Coasian analysis. The paper also describes a suite of five guidelines to assist with the design of complex socio‐technical systems derived from the four extensions to Ashby.
Research limitations/implications
The four extensions of Ashby's Law that underpin the design guidelines in this paper are deduced from observation and critical analysis rather than being “proven” empirically. They are derived from observation of the behaviour of real‐world complex systems together with critical analytical thinking that integrated theory and research findings from a range of disciplines where each informs understanding of hegemonic aspects of emergent complex socio‐technical systems involving multiple, changing constituencies, and evolving system structures.
Practical implications
A design method is derived comprising five design guidelines for use in pre‐design and design of complex socio‐technical systems/digital eco‐systems in the built environment.
Originality/value
The paper describes the application of four new extensions to LoRV that extend the analytical role of Ashby's Law in diagnosis of changes in power relations and unintended design outcomes from changes in the generation and control of variety in complex, multi‐layered and hierarchical socio‐technical systems that have multiple stakeholders and constituencies. From these, a suite of five new design guidelines is proposed.
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Pushkar Silwal, Natalia D'Souza, Trudi Jane Aspden and Shane Scahill
The study aims to estimate the prevalence of workplace bullying, personal and work-related impacts, reporting practices for bullying, and the reasons for not reporting bullying…
Abstract
Purpose
The study aims to estimate the prevalence of workplace bullying, personal and work-related impacts, reporting practices for bullying, and the reasons for not reporting bullying incidents in the New Zealand pharmacy sector.
Design/methodology/approach
An online survey was conducted among registered pharmacists and pharmacist interns in New Zealand from June to August 2020. The questionnaire comprises both close-ended and semi-structured free-text questions. Goldberg’s 12-item General Health Questionnaire (GHQ-12) assessed the respondents’ general psychological health status, and a 22-item Negative Acts Questionnaire-Revised (NAQ-R) was used to estimate bullying prevalence together with the self-rated/self-labeled questions. The qualitative information obtained from the free-text responses was used to support and elaborate on the quantitative results.
Findings
The self-labeled prevalence of workplace bullying was 36.9%, with almost 10% reporting it occurring almost daily to several times per week. The 54.7% prevalence based on the NAQ-R assessment compares well with the prevalence of witnessing the incidents (58.5%). Psychological distress symptoms were experienced by 37.1% in pre-COVID and 45.3% during COVID-year 1. Supervisors or direct managers were the commonest perpetrators (32.7%). Only 28.8% of those who experienced bullying had reported the incidents formally.
Research limitations/implications
This study is cross-sectional, and the relationships indicated are bi-directional. The consistency of the results is reassuring, however inferring causality of effect is challenging. Future studies and analyses should focus on this. This study suggests that in the pharmacy environment bullying from the top is reasonably prevalent, is not commonly reported and requires the design and implementation of prevention and management strategies that take into account and mitigate these bullying factors. Professional pharmacy leadership organizations, National Health Authority and Pharmacy regulators could play a significant role in awareness and training to reduce bullying with the development and promotion of strategies to curb it and improve reporting.
Originality/value
This is the first paper to describe the prevalence and impact of workplace bullying, and the practices of reporting bullying incidents in the New Zealand pharmacy sector. Based on empirical evidence, pharmacists represent a small share of total healthcare workforce, yet the overall prevalence of bullying is consistent with professions with much larger numbers such as medicine and nursing.
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The purpose of this article is to present an overview of the history and development of transaction log analysis (TLA) in library and information science research. Organizing a…
Abstract
The purpose of this article is to present an overview of the history and development of transaction log analysis (TLA) in library and information science research. Organizing a literature review of the first twenty‐five years of TLA poses some challenges and requires some decisions. The primary organizing principle could be a strict chronology of the published research, the research questions addressed, the automated information retrieval (IR) systems that generated the data, the results gained, or even the researchers themselves. The group of active transaction log analyzers remains fairly small in number, and researchers who use transaction logs tend to use this method more than once, so tracing the development and refinement of individuals' uses of the methodology could provide insight into the progress of the method as a whole. For example, if we examine how researchers like W. David Penniman, John Tolle, Christine Borgman, Ray Larson, and Micheline Hancock‐Beaulieu have modified their own understandings and applications of the method over time, we may get an accurate sense of the development of all applications.
The following is an annotated list of materials dealing with information literacy including instruction in the use of information resources, research, and computer skills related…
Abstract
The following is an annotated list of materials dealing with information literacy including instruction in the use of information resources, research, and computer skills related to retrieving, using, and evaluating information. This review, the twenty‐second to be published in Reference Services Review, includes items in English published in 1995. After 21 years, the title of this review of the literature has been changed from “Library Orientation and Instruction” to “Library Instruction and Information Literacy,” to indicate the growing trend of moving to information skills instruction.
The recent years have been marked by the increasing participation of women in the labour force internationally. Especially in the industrialised countries of Western Europe and…
Abstract
The recent years have been marked by the increasing participation of women in the labour force internationally. Especially in the industrialised countries of Western Europe and North America, this labour force participation is now well over 40%. Globally, however, the estimate is around 33%. A large number of these women are still found in the agriculture sector and the informal sector of industry. For those working in the formal industrial sector, a significant portion work in the shopfloor of assembly line operations for products ranging from electronics to textiles. Women in management comprise less than 1% of all economically active women. For the purposes of this paper, a “manager” is defined as a person who has latitude in decision making as to the allocation and use of organisational resources, including physical, financial, and human resources.