Anne Tolman and Tommi Parkkila
The purpose of this paper is to describe how healthy performance of facilities can be monitored and performance data delivered as information flow according to specific user…
Abstract
Purpose
The purpose of this paper is to describe how healthy performance of facilities can be monitored and performance data delivered as information flow according to specific user groups' needs.
Design/methodology/approach
The context of performance in facilities is described, and a tool for the collection of performance data and communicating the data as relevant information for the facility management (FM) and other stake holders is developed.
Findings
Various user groups are utilizing the same performance data to ensure optimal and healthy conditions. The integration of performance data to deliver meaningful and exploitable results for each user requires collection of the relevant data, compilation of data into information, and delivery of user specific information to the correct instance. A performance sensing system with data management was developed into a FM tool for this purpose.
Practical implications
FM is enabled to real time decision making by sensor‐based performance monitoring.
Originality/value
The results are generic and FM tools may be built on this basis for the specific information and display needs of various FM professionals and other stakeholders.