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Abstract This article looks at the benefits of and obstacles to using a whole systems approach to plan and deliver personality disorder services. It does so using the example of the Leeds Managed Clinical Network, a community pilot service that employs whole system working to support people with personality disorder.

This paper aims to examine a longitudinal study of mentoring functions and their effect on salesperson attitudes and intentions.

The research is based on a multi-year study of salespeople beginning when the salesperson entered the industry being examined.

The level of interaction between the mentor and protégé was found to be the only antecedent examined that related to the perceived quality of mentoring functions. Age, education and length of employment for both parties; the degree of age and education difference; and the length of the mentoring relationship were not significant. Successful mentoring appeared to be based heavily on a mentor’s willingness and ability to interact frequently with the protégé.

This study adds to the literature on mentoring, looking at mentoring in a sales context. Research examining mentoring in a sales setting is much more limited than in many other professions, so the findings represent a valuable addition to the sales mentoring literature. Its influence on sales socialization may be very important.

As students increasingly incur debt to finance their undergraduate education, there is heightened concern about the long-term implications of loans on borrowers, especially borrowers from low socioeconomic backgrounds. Drawing upon the concepts of cultural capital and habitus (Bourdieu & Passeron, 1977), this research explores how student debt and social class intersect and affect individuals’ trajectory into adulthood. Based on 50 interviews with young adults who incurred $30,000–180,000 in undergraduate debt and who were from varying social classes, the findings are presented in terms of a categorization schema (income level by level of cultural capital) and a conceptual model of borrowing. The results illustrate the inequitable payoff that college and debt can have for borrowers with varying levels of cultural resources, with borrowers from low-income, low cultural capital backgrounds more likely to struggle throughout and after college with their loans.

This paper investigates conceptual and empirical issues in the study of police organizational innovation. In particular, previous studies of police innovation have rarely created measures of innovation that are in accord with established methods and theory employed in innovation studies of other organization types. To mitigate this oversight, this paper first describes four relevant issues in organizational innovation, and applies these issues to create a fivefold measure of police innovation with data on the 431 largest municipal US police departments. Second, the components of this fivefold typology of police innovation are factor analyzed, to assess their unidimensionality. The results of these analyses indicate that three of the five innovation types are, in themselves, multi‐dimensional. Overall, police innovations do not adhere to the five innovation types suggested by theories of organizational innovation. Instead, the multi‐dimensionality of police organizational innovation is demonstrated here.

Zandile is an autobiographical play about Mlophe’s childhood. It begins with her living with her Gogo (her grandmother) in Durban and then being forcefully removed to live with her mother, Lulama, in the Transkei. The play focuses on Zandile and her development as she becomes an adult woman as well as her awareness of the tensions between traditional and Western expectations, political conflicts and social pressures. Zandile, Gogo (Zandile’s grandmother), Lulama (Zandile’s mother), Bongi (Zandile’s imaginary friend) and Lindiwe (Zandile’s friend) are women whose lives are directly and indirectly affected by the rules of the apartheid regime. The play skews the emphasis away from the oppression of African men and provides a space for the women to tell their personal stories of struggle, identity, harassment, dreams, expectations and journeys. Throughout the play the men are mentioned, but are not seen. Zandile provides the reader with an insight into the lives of three generations of African women, and the impact of the political situation on their disparate reactions highlight the conflicting interpretations of the African woman’s role in theatre, at home, as an activist, and the woman’s duty – to her husband, family and the struggle.

Purpose – This chapter reviews the authors’ research on group procedural justice and group-serving behavior. It makes the case that fairness and unfairness can both motivate group-serving behavior; the former makes group members feel good about their identity, leading them to “reward” the group, and the latter indicates a group shortcoming, leading members to “repair” the group.

Design/methodology/approach – The chapter describes several studies published elsewhere. Correlational research with employees and students examines the relationship between group procedural fairness and group members’ positive affect, which should translate into group-serving behavior. Experimental research with students investigates whether group procedural unfairness can result in group-serving behavior (measured via self-report and observed helping). Complementary findings from other authors are briefly described and discussed in support of a developed theoretical model of group procedural justice and group-serving behavior.

Findings – Group procedural fairness was more strongly related to arousing positive affect for strongly identified group members. Separately, strongly identified group members engaged in more group-serving behavior when their group had unfair rather than fair procedures.

Research limitations/implications – Possible boundary conditions for the motivating effects of unfairness are discussed (e.g., group permeability, time frame, and anonymity of unfairness). Suggestions for future research are proposed (e.g., examine the effect of justice information on group-serving behavior when group members can also modify group procedures).

Practical implications – Better understanding the effects of group procedural unfairness should influence how organizations and societies promote group-serving behavior.

Originality/value – Research on the motivating effects of both group procedural fairness and unfairness are synthesized into one theoretical model.

This paper will examine the unsafe work practices that are plaguing the construction industry. Statistics show that four out of five of all workplace accidents are attributed to unsafe behaviour. Research studies have sought to understand worker self-protection. For example, it is difficult to make predictions of conditions that influenced worker’s behaviour to act unsafely or safely in a given work situation. It is evident there is a gap in the literature in this area of research, most notably failing to understand the underlying “why” factors. The aim of the study is to identify and examine the proximate set of contributing factors most likely to have an influence on workers’ decisions about participation in unsafe behaviour.

To perform the study, questionnaires were adopted, and 225 construction workers from 9 construction companies participated in the study.

Results showed that both underlying organisational factors and individual factors could affect the risk aversion among construction workers. The paper also highlights measures to create a safe work environment to minimise unsafe behaviour among construction workers. Results from the study are important to help organisation to systematically plan for a good working environment.

As the results were based only from the questionnaires, a deeper understanding behind the workers’ responses was not probed.

Construction companies should work at several organisational levels at the same time. It is necessary to include levels such as individual, group, workplace and management levels, thus taking a system perspective on risk behaviour and safety.