Kevin C. Desouza and Tobin Hensgen
The development of virtual crisis centers for organizations should be established. This study seeks to contend that having such a center will help an organization monitor the…
Abstract
Purpose
The development of virtual crisis centers for organizations should be established. This study seeks to contend that having such a center will help an organization monitor the necessary signals generated and dissipated from within and around the organization in order to sense impending crisis. Once detected, the center can be used to evade or in some cases even curtail the effects of the crisis. If signal detection does not work, the center can be used to restore the organization.
Design/methodology/approach
Conceptual. The discussion of what it takes to build such a crisis center is grounded on past work related to failures in intelligence leading to the disaster of 9/11.
Findings
Virtual crisis centers will become a necessity in face of even more uncertain economic and political times. The benefit of such centers stems from an initiative which reflects preparedness and determination through actions to mitigate and possibly evade some of the consequences related to crisis.
Originality/value
Proposes a design approach to the creation of virtual crisis centers to manage signals of crises.
Details
Keywords
Emanuele Lettieri, Cristina Masella and Giovanni Radaelli
The paper aims to discuss a systematic review of the literature about disaster management within the period 1980‐2006.
Abstract
Purpose
The paper aims to discuss a systematic review of the literature about disaster management within the period 1980‐2006.
Design/methodology/approach
The research protocol is based on the methodology that is commonly used in healthcare for analysing the literature and provides a state‐of‐art medical discipline. The paper presents both a descriptive analysis and a thematic analysis in order to provide a state‐of‐art of international literature. The research protocol is provided in order to make transparent the review process.
Findings
The descriptive analysis highlights the peculiarities of the literature in terms of attention paid during the years, country of provenience and clusters of content of the selected papers. The thematic analysis deepens the content of the papers formalising the state of art.
Research limitations/implications
The review considered only academic journals and peer‐reviewed published papers, excluding working papers and books.
Practical implications
Through both the analyses the authors argue for scholars in disaster management specific streams for further research and for providing practitioners with a state of art of disaster management discipline.
Originality/value
The paper is original and is aimed at translating to the disaster management discipline the methodology of the systematic review commonly used in healthcare disciplines.