Search results

1 – 1 of 1
Per page
102050
Citations:
Loading...
Access Restricted. View access options
Article
Publication date: 9 September 2013

Mario Štorga, Ali Mostashari and Tino Stanković

The paper aims to provide a methodology by which organisational knowledge can be extracted and visualised dynamically over time, providing a glimpse into the knowledge evolution

2066

Abstract

Purpose

The paper aims to provide a methodology by which organisational knowledge can be extracted and visualised dynamically over time, providing a glimpse into the knowledge evolution processes that occur within organisations.

Design/methodology/approach

Recursive analysis of email interactions is offered as a case to account for the knowledge structure evolution related to the different programs of international non-governmental organization (INGO). Several methods are used: analysis of the network expansion to see whether the process is random or uniform is performed, visualisation of the network configuration changes throughout studied time period; and the statistical examination of network formation.

Findings

The results of the presented study indicate that content structure of electronic knowledge networks exhibits hierarchical and centralised tendencies. The social network analysis results suggest that INGO exhibits non-hierarchical and decentralized structure of the individuals contributing to the discussion lists.

Research limitations/implications

By providing the means to carry out network evolution analysis of content structure dynamics and social interactions, the presented work provides a means for probabilistically modelling patterns of organisational knowledge evolution.

Practical implications

The approach allows the exploration of the dynamics of tacit to explicit knowledge, from individual to the group and from informal groups to the whole organisation.

Originality/value

By displaying the large collection of the key phrases that reflected the evolution of the organisational knowledge structure over the time, organisational emails are placed in meaningful context explaining the language of the organisation and context of knowledge structure evolution.

Details

Journal of Knowledge Management, vol. 17 no. 5
Type: Research Article
ISSN: 1367-3270

Keywords

1 – 1 of 1
Per page
102050