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This study seeks to present observations on the impact of Chinese culture traits on knowledge management practices in Chinese corporations.

The paper presents an analysis of the authors' own experience as senior managers in implementing a globalization strategy for a leading Chinese domestic IT services company. It specifically focuses on key culture traits that have been proven to directly impact knowledge management practices.

There are deeply rooted culture traits that work counter to the objectives of a knowledge management program within a Chinese corporation. Information sharing is essential counter culture. The authors' experience is that incremental changes that rely on institutionalized systems of information transfer offer hope for the gradual transformation of corporate cultures that foster effective knowledge management practices and increase corporate competitiveness.

This study is by no means exhaustive, but is intended as a starting‐point to explore alternatives for overcoming culture traits that inhibit knowledge transfer.

The study provides a basis for companies including Chinese companies, joint ventures or multi‐national companies operating in China to assess obstacles to effective knowledge management and to consider various alternatives in adopting a knowledge management plan.

Discusses the relevance of formal marketing information systems for services marketing. Examines information technology and its potential for services marketing, presenting a design for an integrated services marketing information system. Examines emerging technologies and their applications to service marketing problems. Considers the overlap between marketing and operations for service businesses. Concludes with a discussion of an implementation vector for exploiting the benefits of this overlap and of related managerial issues.

The purpose of this paper is to reflect on some policy possibilities and outcomes for three countries of interest suggested in Porter’s The Competitive Advantage of Nations.

This research was both exploratory and qualitative in nature and utilized an in-depth case study approach of three major international economies reflecting previous observations in The Competitive Advantage of Nations. Personal contemporaneous observations of individuals in the countries of interest were complemented by current secondary information. The three countries selected for analysis, South Korea, Sweden and the USA, reflected different stages of development at the time The Competitive Advantage of Nations was published and certainly different progress since then.

The Competitive Advantage of Nations advocated new, constructive and actionable roles for government and business. These observations can now be tested after a reasonable time of development. In terms of development, Korea would appear to be the star of the group; Sweden has made strong progress in comparison with other members of the European Union. Although there are areas of strength, the USA recently has lost much of the edge it had at the time of the Advantage’s publication.

Because this research was built on case studies, one has the reservations common with that approach. On the other hand, case studies are acknowledged as useful in the identification of important variables in situations in which there is little control over events in a real-world context.

Countries must go their own way and find their own paths to success. In some ways, directions are suggested by Schumpeter (1942/1975) and in others, by Porter (1990/1996). Chance appears to have played a role in development in each instance, but government, seen as a fifth determinant possibility by Porter, heavily affected outcomes in each instance.

Although relying heavily on Porter, results add insight into the development of economies over time.

The purpose of this paper is to describe how sustainable development has been initiated in a country (Sweden) in which sustainable development has priority and has produced observable results – essentially, the definition and reshaping of contents (p. 107) referred to in the Zhang and London (ZL) paper, therefore adding some validity to the model.

The research is both exploratory and qualitative in nature and uses an in-depth case study approach to the Swedish international economy as might be reflected by ZL’s modified Porter model. Information drawn from current secondary sources is complemented by personal contemporaneous observations of individuals in the country of interest.

The task of implementing Sweden’s strategy for sustainable development is holistic, and the State has played a major role in its development. That is, sustainability is the responsibility of the Government Offices as a whole, which produces proactive programs in each of the interactions analyzed in the ZL modified model. As an aside, the country has sustained a high level of competitiveness while producing a pleasant environment in which to live.

Limitations in the study follow the same criticisms made of Porter’ seminal treatment – (still) lack of a formal model construction (although ZL make a meaningful contribution), (still) lack of clear definitions (although ZL make a meaningful contribution), problematic research methodology (although an attempt has been made at improvement) and lack of empirical testing among others (and it is thought that this paper is a step in the right direction).

Insofar as Sweden might be a model for other countries interested in extending their efforts in sustainable development, observations here provide some insights into possible approaches and results.

The approach basically followed Siggelkow’s (2007) definition of the use of cases as illustrations, which is useful when the underlying development depends upon constructs. It follows that the association of real-world observations with theory well serves the underlying foundation and cannot help but build credibility of those concepts and theory.

The resource-based view of the firm and strategic groups research are two of the most investigated frameworks in strategic management. Historically, assumptions behind these two views have seemingly put them at odds. The resource-based view of the firm argues that sustained competitive advantage is best attained when firms have unique resources, while strategic groups research argues that a number of firms within the same industry can achieve sustained profitability with strategies that are similar to one another, but distinct from other industry members. The two views focus on different levels of analysis and each largely ignores the other’s focal level. Yet neither offers any propositions that are incompatible with the tenets of the other. Thus, conceptual integration that crosses levels of analysis is possible and potentially fruitful. Indeed, some strategic groups research has begun to bridge the gap between these two theories by suggesting that firm differences exist both within and between strategic groups. This article adopts a multi-level view by developing propositions concerning contingencies when firm differences, group processes, or both may lead to sustained competitive advantage. Implications for practitioners as well as suggestions for future theory building and empirical tests are also discussed.

The present paper aims to extend an ongoing study of Swedish trade journal's, Privata Affärer, recognition of the “bank of the year.”

The information used in this paper came from Privata Affärer, which annually recognizes a “best” bank in Sweden. Each issue containing the annual recognition provides the rationale for selecting the specific bank as well as interviews with their CEOs. The data base is robust – every bank in Sweden is surveyed, so results come not from a sample, but a census of banks and banking practice; 17 year's selections are now available.

Results are interpreted in terms of Porter's five forces model and Stabell‐Fjeldstaad value model. For eight of the last 11 years, new entrants have dominated the award; in fact, in the last five years one winner was a virtual bank and another was a subsidiary of a retail grocery chain.

It is tempting to extend results to the USA and elsewhere in the industrialized world, but of course results relate only to Sweden. Nevertheless, it is suggested that competitors who enter with significantly new services can, and do, become popular leaders in this industry.

Sweden tends to be a leader in service theory and development. Consequently, a model exists for developing a competitive edge in other countries.

This paper provides an independent confirmation of service models of competition, which generally are lacking in the literature.

Misconduct and deviance amongst police officers are substantial issues in policing around the world. This study aims to propose a prediction model for serious police misconduct by variation of the theory of planned behaviour.

Using two data sets, one quantitative and one qualitative, provided by an Australian policing agency, a random forest analysis and a qualitative content analysis was performed. Results were used to inform and extend the framework of the theory of planned behaviour. The traditional and extended theory of planned behaviour models were then tested for predictive utility.

Each model demonstrated noteworthy predictive power, however, the extended model performed particularly well. Prior instances of minor misconduct amongst officers appeared important in this rate of prediction, suggesting that remediation of problematic behaviour was a substantial issue amongst misconduct prone officers.

It is an important implication for policing agencies that prior misconduct was predictive of further misconduct. A robust complaint investigation and remediation process are pivotal to anticipating, remediating and limiting police misconduct, however, early intervention models should not be viewed as the panacea for police misconduct.

This research constitutes the first behavioural model for police misconduct produced in Australia. This research seeks to contribute to the field of behavioural prediction amongst deviant police officers, and offer an alternative methodology for understanding these behaviours.

The ultimate goal of competitiveness is the well being of the citizens of a country. From this perspective, this study investigates the contribution of international competitiveness on per capita income, human development, and inequality in 45 countries of the world. Correlation and regression analysis were conducted to determine the relationships. The results indicate that international competitiveness positively influences per capita income and human development. Competitiveness also influences the reduction of inequality in a country. Longitudinal studies with more country data needs to be conducted to further the relationships established through cross‐sectional research.