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In today’s dynamic environment with shortened product life cycles, phase-outs because of product elimination are becoming increasingly frequent. Research on the phase-out process is still scarce. The lack of formalization of the process, especially from the labor perspective, leads to disturbances in phase-out execution. Therefore, the purpose of this paper is to analyze how phase-out is organized in industry to derive a generic labor phase-out process.

This research identifies manufacturing firms that have eliminated products in the past as an adequate sample. Data collection relies on exploratory cross-industry after-the-fact interviews of entirely finished replacement and closure phase-outs.

The labor phase-out process consists of four stages and each stage of several activities. There are two types of activities: rational and emotional, which should be combined to support companies in implementing a successful phase-out.

Phase-out is a sensitive process, and many experts from industry do not like to discuss phase-outs, in particular closure phase-outs. Although cross-industry coverage could be achieved, companies that intend to apply the developed process should individually adapt it to their own requirements and their own context.

The presented labor process supports companies in formalizing phase-out, while identifying best practices.

This research sheds light on a phase of the production cycle – the phase-out – that has been neglected so far in the extant literature and generates insights for manufacturing companies how they can formalize this process and how they can deal with it more systematically.

To identify and examine the origins of complexity in a mass customization system and to propose an effective application sequence of variety management strategies in order to cope with this complexity.

Through the application of Suh's complexity theory an understanding of the causes of complexity in the specific context of a mass customization environment is developed. This facilitates the identification of the strategies that are adequate to tackle the problems induced by complexity.

The mass customization system is a coupled system that cannot be mastered simply. It is definitely impossible to transform it to an uncoupled system with a low complexity level. However, the effective and targeted implementation of variety management strategies at the product and process levels enables the management of this complexity by making the system more decoupled.

Complexity can be decreased if managers ensure less dependency between the satisfaction of customer requirements and position of the decoupling point. It is also advantageous to reduce the coupling level between fast delivery requirement in mass customization and the decoupling point placement. Furthermore, an effective variety management calls for the implementation of the identified strategies in an ascending order of complexity reduction potential.

The article relates the complexity theory of Suh to mass customization system, provides a framework for the classification of variety management strategies and derives managerial recommendations so as to reduce the complexity in a mass customization environment.

The purpose of this paper is to develop a framework that explains how new product development and supply chain variables are related to one another and how they affect performance.

The insights from literature and an exploratory case study are combined to develop an alignment framework, which is then tested using a multiple case study design.

Variety, modularity, and innovativeness are the product features that are taken into account when studying alignment. From the supply chain viewpoint, configuration, collaboration, and coordination complexities are the variables that matter. Innovativeness is found to have a stronger effect than variety on supply chain complexity. In addition, there is evidence that matching product features with supply chains improves performance.

The paper provides empirical support to the relationships among the variables within the alignment framework. There is evidence that product innovativeness, a variable so far neglected in the alignment literature, can have a critical impact on the supply chain. Furthermore, supply chain complexity must be adequately adapted, depending on the product features.

The purpose of this paper is to investigate the transferability of the open source principles of product development from the realm of software to the realm of physical products.

Based on the inherent differences between software and physical products, a theoretical discussion of the challenges that face the implementation of open source principles in the physical world are provided. A multiple case study methodology is adopted to provide insights into the applicability of the open source concept in product development outside software.

Many of the challenges identified theoretically are actually encountered in practice. To cope with these challenges effectively, hardware design activities can be translated into software development tasks, using programmable hardware. When dealing with open source projects in the physical realm, it is useful to distinguish between projects driven by commercial firms and those driven by individuals, as each project type can impose different conditions on successful implementation.

Although much scholarly attention has been devoted to open source software, the issue of transferability of the identified principles to other industries has undergone little in‐depth research. This paper provides a solid foundation for further investigation of this topic based on theory and empirical case examples. It derives recommendations for industrial experts wishing to benefit from the open source model in new product development.

The concept of employing web-based configuration systems towards mass customization of housing has been implemented by some prefabricated housing companies around the globe, and has become a challenging research area in the last few decades as an outcome of advancements in communication and design technologies. Different methodologies have been employed with the aim of efficiently engaging future homebuyers in the design of their homes. The thrust of this paper is to systematically formalize an advanced configuration system for mass customization of prefabricated housing for a company operating in the Canadian market. The focus is on one floor bungalows which are common within the Province of Quebec. Such housing models targets a specific market sector; elderly couples seeking retirement homes, with the aim of improving affordability through maintaining particular design and production qualities.

Easily employable quantitative supply chain complexity (SCC) measures considering the significant dimensions of complexity as well as the drivers that represent those dimensions are limited in the literature. The purpose of this paper is to propose an integrated interpretive structural modeling (ISM) and a graph-theoretic approach to quantify SCC by a single numerical index considering the interdependence and the inheritance of the SCC drivers.

In total, 18 SCC drivers identified from the literature are clustered according to the significant dimensions of complexity. The interdependencies established through ISM and inheritance values of SCC drivers are mapped into a Variable Permanent Matrix (VPM). The permanent function of this VPM is then computed and the resulting single numerical index is the measure of SCC.

A scale is proposed by computing the minimum and maximum threshold values of SCC with the help of expert opinions of the Indian automotive industry. The complexity of commercial and passenger vehicle sectors within the automotive industry is measured and compared using the proposed scale. From the results, it is identified that the number of suppliers, increase in spare-parts due to shortened product life-cycle and demand uncertainties increase the SCC of the passenger vehicle sector, while number of parts, products and processes, variety of products and process and unreliability of suppliers increase the complexity of the commercial vehicle sector. The result indicates that various SCC drivers have a different impact on determining the SCC level of these two sectors.

The authors propose an integrated method that can be readily applied to measure and quantify SCC considering the significant dimensions of complexity as well as the interdependence and the inheritance of the SCC drivers that contribute to those dimensions. This index further helps to compare the complexity of the supply chain which varies between industries.

Blockchain is a technical solution integrating multiple technologies, with the potential to overcome the drawbacks of organizational governance. Given the emergence and prevalence of blockchain, its importance for organizational governance has progressively increased. Therefore, this study aims to analyze how blockchain restructure organizational governance.

This study presents a structured systematic literature review of blockchain-enabled applications across diverse organizational governance models and several case studies to illustrate them. Based on the above analysis, governance mechanisms, transaction upgrading and challenges are proposed.

Based on the literature review and typical applications, the authors summarize the advances in the research on the theoretical and practical applications of blockchain in organizational governance. We also identify the influence mechanisms of organizational governance and investigate transaction upgrading based on blockchain. Finally, the authors discuss three types of challenges (i.e. administrative, technical and environmental) to the relationship between blockchain and organizational governance. Along with the development of blockchain applications, the impact of blockchain on organizational governance has progressed in both theory and practice. Therefore, these findings will have significant implications for both academics and practitioners.

This paper makes three key theoretical contributions: we review the literature on the impact of blockchain on organizational governance and present typical cases to illustrate it; propose four governance mechanisms for the application of blockchain in organizational governance; and propose an innovating-and-matching-oriented model of transaction upgrading based on blockchain.