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Article
Publication date: 3 March 2023

Theresa Billiot

The purpose of this article is to assist organizations with professional development and training by using Fink’s (2017) Taxonomy of Significant Learning (TSL) to engage employees…

717

Abstract

Purpose

The purpose of this article is to assist organizations with professional development and training by using Fink’s (2017) Taxonomy of Significant Learning (TSL) to engage employees with continuous learning, in the context of artificial intelligence (AI). By using TSL, employees engage in six interactive stages that stimulate cognitive and affective learning. This stimulation is highly imperative because employees must acquire and apply new knowledge, develop new attitudes, and change learning behavior to help organizations undergo endless changes shaped by technological advancements.

Design/methodology/approach

This article provides a structure on how to professionally develop and train an organization’s workforce in AI through the six tenets of the TSL model. It also provides guidance on analyzing situational factors and assessing employee learning.

Findings

This conceptual study reveals how organizations can advance employee thinking and shape employee behavior to prepare future leaders during technological shifts.

Practical implications

By integrating the TSL in professional development and training strategies, organizations can achieve employee outcomes that will grow and sustain organizations as technology continues to impact markets.

Originality/value

This paper contributes to existing literature by providing a systematic and quality approach to transform employees into active learners within advanced technological environments. In addition, this paper discusses assessment methods to evaluate the effectiveness of learning.

Details

Development and Learning in Organizations: An International Journal, vol. 37 no. 3
Type: Research Article
ISSN: 1477-7282

Keywords

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Article
Publication date: 16 October 2020

Theresa Billiot and Lukas P. Forbes

The purpose of this paper is to use Fink’s (2013) taxonomy of significant learning in a retail marketing class to help rural, price-sensitive students develop empathy toward…

245

Abstract

Purpose

The purpose of this paper is to use Fink’s (2013) taxonomy of significant learning in a retail marketing class to help rural, price-sensitive students develop empathy toward high-end urban customers while becoming self-directed learners.

Design/methodology/approach

Using a 16-week pilot course, students developed a gaming prototype and learned about the challenges of targeting those from a higher socioeconomic status.

Findings

Results indicate that educators using Fisk’s taxonomy of significant learning might be able to positively influence the empathy that individuals on the lower end of the socioeconomic spectrum might feel toward higher-end customers. In addition, qualitative data reflects how a majority of students acknowledged empathy as their weakness but data also reveals how students plan to become continuous learners to improve their empathy in the future.

Originality/value

This paper has two key contributions. First, it shows how using a creative style of teaching within a marketing classroom can influence a key characteristic that buyers would need to successfully engage with higher-end clients. Second, it uses a new technique (gaming) in which to do so.

Details

Journal of International Education in Business, vol. 14 no. 1
Type: Research Article
ISSN: 2046-469X

Keywords

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Article
Publication date: 8 January 2020

Theresa Billiot

This conceptual article applies Festinger’s (1954) social comparison theory (SCT) within a materialism and social media environment to assist organizations with improving the…

478

Abstract

Purpose

This conceptual article applies Festinger’s (1954) social comparison theory (SCT) within a materialism and social media environment to assist organizations with improving the well-being among iGeneration employees. By identifying SCT, this article proposes a conceptual model based on how iGeneration engages in upward and downward comparisons and how these comparisons influence materialistic consumption. Rather than altering human behavior, this article addresses how organizations can tap into their employees’ natural field of play and advantageously leverage these innate traits.

Design/methodology/approach

This article illustrates path analyses to elevate the iGeneration’s well-being through the following: exposing themselves to materialism via social media, comparing themselves among similar and dissimilar people, and possessing materialistic items to set themselves apart. This article then provides future research.

Findings

This study reveals how organizations can harness SCT within a materialistic and social media landscape to improve employee well-being.

Implications

This theoretical model helps to develop organizational well-being strategies to produce lower employee turnover and higher productivity.

Originality/value

This article contributes to academic research by providing a theoretical model based on natural social media behavior and materialism.

Details

Development and Learning in Organizations: An International Journal, vol. 34 no. 5
Type: Research Article
ISSN: 1477-7282

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