Felipe Alberto Bastos Siaudzionis Filho, Heráclito Lopes Jaguaribe Pontes, Marcos Ronaldo Albertin, Raphael Luiz Maia de Lima and Thais de Castro Moraes
The management of materials consists of an important analysis for industries as there are factors in several areas that should be considered. For this, it should take into account…
Abstract
Purpose
The management of materials consists of an important analysis for industries as there are factors in several areas that should be considered. For this, it should take into account logistical factors, quality and production, because one piece delivered in a large lead time or outside the technical quality standards, imply delays in the project or rework. In this context, the importance of creating a control method of input and output of tools in an aviation industry in the city of Toulouse, France, was seen due to the amount of many incomplete arrivals or inappropriate material for use. The paper aims to discuss this issue.
Design/methodology/approach
This study used a philosophy of lean manufacturing tools and visual management (VM). A VM panel with information documents of all tools used in an assembly station of a model airplane was applied. With all data collected to carry out the project, the panel was created with the most relevant information of each tool and applied to an assembly station. That done, the production supervisors, mechanical and electrical supervisors were trained in the operation. Despite a change of management, it was realized that all supported the change due to the ease of understanding of the method and a good VM.
Findings
At the end of the work, materials management became more simplified, operators were more satisfied because of the non-occurrence of tools mistakes and the control time decreased from 120 to 15 minutes.
Research limitations/implications
The application of this project has begun in an assembly station; however, it has been validated to be applied throughout the facility and its applications are being studied for other industries with different models.
Practical implications
This project developed a visual panel for support visual communication of the airplane assembly line. Its usage eliminates tools lost, inefficiencies and decreases lost time with tools selection.
Originality/value
This work proposes a way to simplify the management tools for assembly station plane using a VM panel based on the lean philosophy. The study was conducted at the Final Assembly Line of an aircraft model from a unit of an aircraft company.
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Walanchalee Wattanacharoensil, Pipatpong Fakfare and Anne Graham
This study aims to validate a conceptual definition of airportscape and develop a multidimensional scale that integrates servicescape and service quality dimensions to…
Abstract
Purpose
This study aims to validate a conceptual definition of airportscape and develop a multidimensional scale that integrates servicescape and service quality dimensions to comprehensively investigate airport service management. In addition, this study examines the structural relationships amongst airportscape, sense of place, airport image and destination image.
Design/methodology/approach
Covariance-based structural equation modelling has been used. This study has collected the responses from 1,189 Thai respondents who had their experience in an international airport in the past 12 months.
Findings
Key findings reveal the set of three airportscape attributes which positively influenced the air traveller’s perceived sense of place. Four other dimensions were found to positively influence the airport image. The results also suggested the positive relationships amongst sense of place, airport image and destination image. Sense of place strongly predicted the destination image and airport image and was found to be an important mediator of the relationship between airportscape dimension and perceived image variables.
Originality/value
This study validates the airportscape scale and introduces “sense of place”, a concept that has not been objectively investigated in the airport context, and in relation to tourism. The findings provide insights to airport managers and tourism authorities by examining areas that highlight an airport’s sense of place and representation of the destination. The study also strengthens the theoretical link between airport and tourism knowledge, by showing that the airport’s sense of place can strongly influence airport image and destination image. The result ascertains that the airport can be a representative of a destination through the creation of a sense of place.
機å ´景觀及其對機å ´地方感和目的地形象感知的影響目的
本研究旨在確定機å ´景觀的概念性定義, 並開發一個將服åå ´景和服å品質維度整合在一起的多維尺度, 為機å ´的服å管理調查帶來全面性。此外, 研究還調查了機å ´景觀、地方感、機å ´形象和目的地形象之間的結構關係。
設計/方法論/方式
æ 用基於協方差的結構方程建模。本研究收集了曾在過去12個月中體驗過國際機å ´的1189名泰國受訪者的回答。
結果
關é?µ結果揭示了三個機å ´景觀屬性的集合, 這些屬性對航空旅行者的感知地方感產生了ç©?極影響。 其他四個維度被發現對機å ´形象產生ç©?極影響。結果還表明, 地方感、機å ´形象和目的地形象之間存在正相關關係。地方感å¼·烈地預測了目的地形象和機å ´形象, 並被發現是機å ´景觀維度與感知形象變量之間關係的重要中介。
ç?¨åµ性/價值
研究確定了機å ´景觀尺度, 並引入了“地方感”, 這是一個尚未在機å ´背景內和旅遊相關領域客觀研究的概念。研究結果é¡釋了突出機å ´地方感並代表目的地的項目和區域, 為機å ´管理者和旅遊當局提供洞察。研究還表明, 機å ´的地方感可以極大地影響機å ´形象和目的地形象, 從而加å¼·機å ´與旅遊認知之間的理論聯繫。研究結果發現, 通過構建地方感, 機å ´可以成為目的地的一個代表。
El paisaje del aeropuerto y su efecto en la percepción de la imagen y el destino del aeropuertoPropósito
Este estudio tiene como objetivo validar una definición conceptual del paisaje aeroportuario y desarrollar una escala multidimensional que integre el paisaje de servicios y las dimensiones de la calidad del servicio con el fin de aportar exhaustividad a la investigación de gestión de servicios del aeropuerto. Además, el estudio examina las relaciones estructurales entre el paisaje aeroportuario, la percepción del lugar, la imagen del aeropuerto y la imagen del destino.
Diseño/metodología/enfoque
Se ha empleado el modelado de ecuaciones estructurales basado en covarianza. Este estudio ha recopilado las respuestas de 1.189 encuestados tailandeses que tuvieron su experiencia en un aeropuerto internacional en los últimos 12 meses.
Conclusiones
Los hallazgos clave revelan el conjunto de tres atributos del paisaje del aeropuerto que influyeron positivamente en la percepción del sentido de lugar del viajero aéreo. Se encontró que otras cuatro dimensiones influyen positivamente en la imagen del aeropuerto. Los resultados también sugirieron las relaciones positivas entre el sentido de lugar, la imagen del aeropuerto y la imagen del destino. El sentido del lugar predijo fuertemente la imagen del destino y la imagen del aeropuerto, y se encontró que era un mediador importante de la relación entre la dimensión del paisaje del aeropuerto y las variables de la imagen percibida.
Originalidad/valor
El estudio valida la escala del paisaje del aeropuerto e introduce la “percepción del lugar”, concepto que no ha sido investigado objetivamente en el contexto aeroportuario y en relación con el turismo. Los resultados proporcionan información a los gestores de los aeropuertos y a las autoridades turísticas al elaborar elementos y áreas que destacan el sentido del lugar del aeropuerto y representan el destino. El estudio también refuerza el vínculo teórico entre el conocimiento del aeropuerto y el turismo, al mostrar que el sentido del lugar del aeropuerto puede influir fuertemente en la imagen de este y en la imagen del destino. El resultado demuestra que el aeropuerto puede ser representativo de un destino a través de la creación de un paisaje.
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Claudio Bravo-Ortega, Carla Bustamante, Pablo Egana del Sol, Felipe Symmes and José Sexton
The purpose of this study is to investigate the role of sales, as a proxy for size, in moderating the impact of institutional incongruence between formal and informal institutions…
Abstract
Purpose
The purpose of this study is to investigate the role of sales, as a proxy for size, in moderating the impact of institutional incongruence between formal and informal institutions on the formalization of microenterprises in middle-income countries in Latin America.
Design/methodology/approach
The paper uses a probit regression model to examine business formalization as a binary outcome of formal and informal institutions. Data was collected through interviews and surveys across 52 municipalities in the Metropolitan Region of Santiago, Chile. The study used a stratified sampling approach and was conducted between November 2022 and January 2023.
Findings
The results offer three key insights into the formalization of microenterprises in middle-income countries. First, we show that formal institutions do not significantly influence formalization decisions among microentrepreneurs in middle-income countries, challenging the traditional belief that formal institutions alone significantly influence formalization in these contexts. Second, we show that informal institutions are significant predictors of informality, especially among smaller microenterprises. Third, we highlight that the smaller the business, the stronger the negative effect of informal institutions on formalization, and thus, the institutional incongruence between formal and informal institutions decreases for larger businesses.
Originality/value
This paper contributes to management literature by shedding light on the drivers of formalization in middle-income countries, a departure from most formalization studies wherein the focus is primarily on low-income economies. The findings suggest that policymakers in middle-income countries should focus on enabling microenterprise growth through sales, rather than targeting specific demographic groups or relying solely on formal institutional enforcement to promote formalization.
Propósito
El objetivo de este estudio es investigar el papel de las ventas, utilizadas como un indicador de tamaño, en la mediación del impacto de la incongruencia institucional entre instituciones formales e informales en la formalización de microempresas en países de ingresos medios en América Latina.
Método
Utilizamos un modelo de regresión Probit para examinar la formalización empresarial como un resultado binario de instituciones formales e informales. Los datos se recopilaron a través de 110 entrevistas y encuestas en 52 municipios de la Región Metropolitana de Santiago, Chile. El estudio empleó un enfoque de muestreo estratificado y se llevó a cabo entre noviembre de 2022 y enero de 2023.
Hallazgos
Nuestros resultados ofrecen tres ideas clave sobre la formalización de microempresas en países de ingresos medios. Primero, demostramos que las instituciones formales no influyen significativamente en las decisiones de formalización entre las microempresas en países de ingresos medios; esto desafía la creencia tradicional de que las instituciones formales por sí solas influyen significativamente en la formalización en estos contextos. Segundo, nuestro estudio muestra que las instituciones informales son predictores significativos de la informalidad, especialmente entre las microempresas más pequeñas. Tercero, nuestro estudio destaca que el efecto negativo de las instituciones informales sobre la formalización es más fuerte para negocios de menor tamaño; por lo tanto, la incongruencia institucional entre instituciones formales e informales disminuye para negocios de mayor tamaño.
Originalidad
Este artículo contribuye a la literatura iluminando sobre los impulsores de la formalización en países de ingresos medios, a diferencia de la mayoría de los estudios de formalización en la región latinoamericana que se centran principalmente en países de bajos ingresos. Nuestros hallazgos sugieren que los responsables de políticas en países de ingresos medios deberían centrarse en impulsar el crecimiento de las microempresas a través de las ventas, en lugar de enfocarse en grupos demográficos específicos o depender únicamente del cumplimiento institucional formal para promover la formalización.
Propósito
O objetivo deste estudo é investigar o papel das vendas, usadas como um indicador de tamanho, na mediação do impacto da incongruência institucional entre instituições formais e informais na formalização de microempresas em países de renda média na América Latina.
Método
Utilizamos um modelo de regressão Probit para examinar a formalização empresarial como um resultado binário de instituições formais e informais. Os dados foram coletados por meio de 110 entrevistas e pesquisas em 52 municípios da Região Metropolitana de Santiago, Chile. O estudo empregou uma abordagem de amostragem estratificada e foi realizado entre novembro de 2022 e janeiro de 2023.
Resultados
Nossos resultados oferecem três ideias-chave sobre a formalização de microempresas em países de renda média. Primeiro, demonstramos que as instituições formais não influenciam significativamente as decisões de formalização entre as microempresas em países de renda média; isso desafia a crença tradicional de que as instituições formais, por si só, influenciam significativamente a formalização nesses contextos. Segundo, nosso estudo mostra que as instituições informais são preditores significativos da informalidade, especialmente entre as microempresas menores. Terceiro, nosso estudo destaca que o efeito negativo das instituições informais sobre a formalização é mais forte para negócios de menor porte; portanto, a incongruência institucional entre instituições formais e informais diminui para negócios de maior porte.
Originalidade
Este artigo contribui para a literatura iluminando os impulsionadores da formalização em países de renda média, ao contrário da maioria dos estudos de formalização na região latino-americana, que se concentram principalmente em países de baixa renda. Nossos achados sugerem que os responsáveis pelas políticas em países de renda média deveriam focar em impulsionar o crescimento das microempresas por meio das vendas, em vez de se concentrar em grupos demográficos específicos ou depender exclusivamente do cumprimento institucional formal para promover a formalização.
Details
Keywords
- Informal economy
- Middle-income countries
- Latin America
- Formal and informal institutions
- Entrepreneurship
- Microenterprises
- Economía informal
- Países de ingresos medios
- América Latina
- Instituciones formales e informales
- Emprendimiento
- Microempresas
- Economia informal
- Países de renda media
- América Latina
- Instituições formais e informais
- Empreendedorismo
- Microempresas
Mai Thi Thanh Thai, Ekaterina Turkina and Amon Simba
Through utilizing social capital as an overarching concept, the purpose of this article is to investigate cross-country rates of business formation in the formal vs informal…
Abstract
Purpose
Through utilizing social capital as an overarching concept, the purpose of this article is to investigate cross-country rates of business formation in the formal vs informal sectors. Plus, empirically assess the impact of social capital constructs on the national rates of entrepreneurship.
Design/methodology/approach
Adopting a regression-oriented methodology, partial least squares (PLS), the study used a sample comprising 50 nations. National rates of registered and nonregistered business creation were utilized as endogenous variables. To determine the indigenous variables, constructs of social capital were measured which is consistent with the World Value Survey (WWS).
Findings
The results of this study show that in the formal and the informal sectors, social networking enables business creation with varying levels of impact. It establishes that institutional trust has a negative effect on informal business creation and a positive effect on business registration; interpersonal trust drives entrepreneurship in the informal sector but has less impact on business registration; norms of trustworthiness are related to business registration than informal business creation.
Practical implications
The findings of this research have theoretical and practical implications. They stimulate academic debate on the application of social capital constructs at the national level. The indications that social capital promotes business formation in both the informal and formal sectors can influence entrepreneurship policy development in many countries.
Originality/value
The originality of the results of this study lies in how it conceptualizes social capital as having direct impact on business creation in the informal vs formal sector. Thus, the findings elevated the conceptualization of social capital to the national level thereby enhancing knowledge on the entrepreneurship process as well as developmental economics.
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Isa Mustafa, Justina Pula-Shiroka, Besnik A. Krasniqi, Veland Ramadani and Liridon Kryeziu
Informal entrepreneurship challenges sustainable economic performance and is a barrier to productive entrepreneurship. In this context, the level of development of formal and…
Abstract
Informal entrepreneurship challenges sustainable economic performance and is a barrier to productive entrepreneurship. In this context, the level of development of formal and informal institutions and their impact on informal entrepreneurship is crucial. This chapter examines the informal sector entrepreneurship in Kosovo using institutional theory lenses. Using a survey with 500 owners/managers of private companies, the study finds that the service industry has the highest participation in the informal economy compared to other sectors. On average small firms, compared to larger ones, report a higher percentage of unreported incomes. Our findings also suggest that when informal entrepreneurs perceive penalties for tax avoidance from tax authorities as high, they tend to have higher compliance with reporting their income. In addition, our findings indicate that the higher the vertical (trust in formal institutions) and horizontal distrust (trust in business partners), the higher the involvement in the informal economy. The chapter concludes with some policy implications for tackling the informal economy in Kosovo and similar institutional contexts.
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As consumers’ needs and wants are often reflected in their thoughts and behaviors, the purpose of this paper is to seek to understand Thai consumers’ environmental value…
Abstract
Purpose
As consumers’ needs and wants are often reflected in their thoughts and behaviors, the purpose of this paper is to seek to understand Thai consumers’ environmental value orientations and green lifestyle behaviors. Additionally, this study explores whether a notable relationship was specifically formed between the devastating impacts of the 2011 floods on the consumers’ lives and their environmental value and green lifestyle behavior.
Design/methodology/approach
A consumer survey was conducted across Bangkok during the first two weeks of May 2012, following a seven-month nationwide flooding within Thailand, which lasted between July 2011 and January 2012.
Findings
Thai consumers demonstrate high environmental value, which is predominantly motivated by egoistic and biospheric-based values. Nevertheless, they exhibit low levels of green lifestyle behaviors. In addition, only a low positive relationship appears to exist between consumers’ environmental value and their green lifestyle behavior. Moreover, the Thai consumers’ green lifestyle behavior is mainly driven by their egoistic and social-altruistic values. Surprisingly, no distinctive positive relationship was detected between the effects of the 2011 Thailand floods on consumers’ lives and their environmental value or green lifestyle behavior.
Originality/value
Firms are encouraged to capitalize on Thai consumers’ egoistic and biospheric values when seeking to raise their environmental awareness. To encourage green lifestyle behavior responses, however, firms should emphasize egoistic and social-altruistic values. Furthermore, firms are encouraged to incorporate recycling aspects as notable features within their green offerings. Firms are to be discouraged, however, from specifically using natural disaster concern appeals when seeking to explicitly stimulate Thai consumers to think or act greener.
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Thais Assis de Souza, Luiz Guilherme Rodrigues Antunes, Angélica da Silva Azevedo, Giulia Oliveira Angélico and Andre Luiz Zambalde
The purpose of this paper is to identify the compensation between research groups and companies that contribute the most for the innovative performance of Brazilian public higher…
Abstract
Purpose
The purpose of this paper is to identify the compensation between research groups and companies that contribute the most for the innovative performance of Brazilian public higher educational institutions (PHEI), using as database the 2010’s tabular plan from CNPq’s Directory of Research Groups.
Design/methodology/approach
Descriptive and multivariate statistical techniques such as spearman correlation, cluster analysis, ANOVA and discriminant analysis were used.
Findings
Compensations that contribute the most for the updating of the PHEI are identified as transfer of financial resources from the partner to the group; providing grants for the group; transfer of material supplies to partner’s activities; temporary physical transfer of human resources from the group to the activities conducted by the partner; other forms of compensation that do not fit in the previous categories; and partnering with transfers of resources of any kind going in any direction.
Research limitations/implications
As a limitation, it is pointed out the discontinuity of the tabular plan, which presents 2010 as the last available data.
Practical implications
The results can contribute to programs and policies to encourage innovation within universities.
Originality/value
It may be inferred that the stimulus to specific compensations may expand the quantitative idea of interaction points between the university and companies, linking qualitative aspects, which leads to an understanding that such interactions may, in fact, contribute directly to the activity of generating and spreading knowledge and innovation.
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Andrea Ap da Costa Mineiro, Thais Assis de Souza and Cleber Carvalho de Castro
The purpose of this paper is to investigate the literature on the representation of the quadruple and quintuple helix (QQH) in innovation environments such as incubators and…
Abstract
Purpose
The purpose of this paper is to investigate the literature on the representation of the quadruple and quintuple helix (QQH) in innovation environments such as incubators and science and technology parks (STPs).
Design/methodology/approach
The authors used the integrative review as a methodological approach and systematized studies regarding the main research objectives; theoretical approaches; methodology and study object; QQH representation, by identifying actor, performance and main results; and additional contributions to the QQH model.
Findings
As a result, the authors noticed a lack of standardization on the representation of the quadruple helix, but the example of associations and community centers as representatives of the civil society. The quintuple helix does not have an actor that represents the environment, but STPs foster sustainable actions, encourage the generation of green companies and stimulate sustainable practices among established companies.
Originality/value
Based on changes in the economic and social scenarios, new theoretical approaches emerge to explain the innovation process, such as the QQH. Incubators and STPs are favorable settings for interactions, according to the new models; however, there is a lack of studies addressing this topic in such environments. Hence, this study contributes to understanding the existence and performance of QQH, by showing how these new helices were identified, in addition to advancing the subject in innovation environments such as incubators and STPs.
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Nilesh Kumar, Zubair Nawaz and Pavitra Samerguy
This study aims to investigate the impact of social media fitness influencers (SMFIs) on buyers’ purchase decisions by analyzing the factors that determine their influence…
Abstract
Purpose
This study aims to investigate the impact of social media fitness influencers (SMFIs) on buyers’ purchase decisions by analyzing the factors that determine their influence. Furthermore, it aims to determine the relative influence of different genders of SMFIs on buyers’ decisions regarding supplement purchases.
Design/methodology/approach
The research consisted of two phases: a contextual study examining the characteristics of social media influencers and their impact on supplement purchase decisions and a comparative study comparing the influence of different genders of social media influencers. A survey was conducted online involving 426 Thai social media users who follow influencers to obtain the results for both phases.
Findings
The results revealed that information credibility and expertise were significant characteristics of SMFIs that had a significant impact on buyers’ purchase decisions. However, other characteristics such as the number of followers, content and attractiveness of SMFIs did not show any correlation with the buyers’ purchase decisions. Additionally, the study identified a positive influence of gender matching between SMFIs and respondents on purchase decisions.
Originality/value
This study emphasizes how the characteristics of social media influencers in Thailand influence buyers’ decisions to purchase dietary supplements.