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Two forces of change in the field of assessment centres are described — change in company attitudes towards centres and a growing body of research which questions the current thinking on the subject. How one organisation — London Regional Transport — responded by making what appears to be very beneficial changes in the way it runs some of its centres is examined. Its problems with feedback and the general inappropriateness of the traditional design for development applications are examined.

Data on the food system's impact on environment, society and health point to a policy mismatch between current food consumption trends and long term viability. The role of public policy in this state of affairs requires critical attention. Public policy is generally weak and still dominated by a fixation on productionism and failing to integrate equally pressing concerns. Instead the facilitating power and responsibilities of the state are too often side-stepped. A new public policy approach is required that addresses the multi-criteria nature of how we assess contemporary food systems and their challenges. The role of the state is key to any transformation but states have been weak to support the creation of better infrastructure that would normalise what society and ecosystems really need namely sustainable diets from sustainable food systems. A genuinely systemic policy approach is required for urban populations, one which gives equal emphasis to all sector of food supply chains, not just primary production. The chapter explores ideological and practical logjams which hinder the pursuit of twenty-first-century progress. These include a reluctance to confront limitations in mainstream economics and uncritical acceptance of consumer power. Only the state has the potential legitimacy to facilitate a food system transformation and to provide the foundational economy which would normalise low impact living and eating.

This research paper aims to advance the understanding of the circumstances under which diversity may be beneficial or detrimental for quality group process. Especially, the paper seeks to argue that communication openness is antecedent to the differing group members’ reactions to conflict events, which, in turn, are proposed to impact group's task and social outcomes in culturally diverse workgroups (CDWs).

Using social identity theory as the springboard, we built on existing literature to hypothesize the proposed relationships among variables. These relationships were tested quantitatively using multiple regression.

There are a couple of significant findings from the current research. Direct effects include groups with low levels of communication openness were linked with increased destructive reactions to conflict, bullying behaviors and emotional reactions to bullying; and destructive reactions to conflict were associated with emotional reactions to bullying. Moderating effects include: high levels of communication openness moderated high levels of productive reactions to conflict for decreased bullying behaviors in groups; communication openness made a difference on bullying when destructive reactions to conflict higher; and lower levels of communication openness moderated destructive reactions for increased emotional reactions to bullying.

This study is limited by its reliance on data that focused on primarily on cultural diversity consequently, the impact of gender, age, and other forms of diversity has not been controlled. Future research should consider the impact of age and other forms of diversity in teasing out the effect of communication openness on bullying behaviors.

The results from this study have implications for leaders of CDWs. A leader who is able to manage the reactions to conflict, especially destructive reactions to conflict by increasing communication openness may be able to reduce the perception of bullying behaviors and emotional reactions to bullying. These actions should, in turn, lead to increased group task outcomes.

First, this current paper is one of the first few studies that quantitatively examined bullying in organizational workgroups and in particular, culturally heterogeneous workgroups. Secondly, the paper is also one of the first few papers to examine the role of communication openness and reactions to conflict in workplace bullying and emotional reactions to bullying. Consequently, the paper will be useful for group members and managers as well as leaders of workgroups that experience conflict and bullying. Specifically, such leaders will need not only to manage conflict skillfully but also manage the group member's reaction to conflict to reduce bullying and emotions of bullying in their workgroups.

This paper explores the retrospective construction of atrocity narratives of organizational change in primary industries of the Latrobe Valley, located in southeast Australia. Within their narratives, participants discuss various forms of workplace violence aimed at employees by management and, in some cases, other employees. In addition, shifting narratives from violence to resignation are explored. As all participants are no longer employed in the organizations described in the narratives, causal associations between workplace violence and resignation choices are of particular interest. In this context, atrocity narratives are presented in a deliberate effort to extend the theorizing of organizational change into domains that are neither attractive nor progressive.

March 1989 has been designated Library Promotion Month with the intention of promoting the positive side of the library service at a time when it might be said to be under threat from more negative forces. The idea is to involve as many people as possible — library workers, councillors, authors, trade unionists, and the general public, of course — in activities and events at local, national, and regional levels. These would include theme days on specific subjects (local history, services for the under‐fives etc.), lobbying, letter‐writing campaigns, public meetings and so forth. What we would hope for is that this combination of activities will focus the eyes and ears of the nation on the potential of libraries (or the potential that exists given a positive approach on the part of those in control of the coffers). We are given to understand that the Minister's long‐awaited response to the Green Paper and the comments it has provoked will be due round about the same period. With this in mind we want to be sure that libraries are higher up the agenda than usual when the Parliamentary implementation of whatever it is the Minister has in mind for libraries begins its process. (At the time of writing — Christmas Eve 1988 — it seems that enabling legislation will be tacked on to the next Housing Bill with secondary legislation in the form of Statutory Instruments being put before Parliament in the autumn. In other words, there is no time to lose.)

The experiment introduces nutritional labelling, healthier products and product placement designs to the hospital vending machines, to promote healthy lifestyles.

The site where this experiment happens is a major London hospital, serving over a million patients every year. In the experiment, the hospital’s snack and drink vending machines are redesigned. The impact on product sales are then analysed using robust statistical methods.

Nutritional labelling has a statistically significant impact on product sales. Less of the unhealthiest products are sold. Healthier products and product placement designs have a larger impact but with less statistical significance. They require further testing.

Experts in service operations can use this experiment’s regression modelling methods. The methods are ideal for measuring change over time in counting data sets in complex real world environments.

There are suggestions for practical vending service change in this research. They are in line and add a practical example to Government policy guidance.

People using the redesigned vending machines have more opportunity for healthy lifestyle choices.

The experiment provides statistical evidence in support of catering for healthier lifestyles.

This paper aims to present the problem of obesity and associated ill health in the UK. It seeks to show how marketing by major companies contributes to this problem.

This paper uses the case study of “Terry” to illustrate the issues involved.

This paper finds that life expectancy is predicted to fall in the UK unless action is taken against the growth of obesity. The marketing of fast foods needs to be curtailed.

Ten pledges are made to “Terry” to improve his health, pledges that can be applied to the whole nation.

Inspections have been made during the year at the majority of the principal food importing ports in England and Wales in connection with the administration of the Public Health (Foreign Meat) and the Public Health (Unsound Food) Regulations, 1908.