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The purpose of this paper is to describe methods for restructuring workflows and efficiently using staff members and volunteers to continue work on multiple, simultaneous digital collections as budgets and resources decline.

This paper describes one library’s varied approaches to several digital collections supported by literature or volunteers in libraries.

In the face of continually declining resources and new, time-sensitive priorities and compliance responsibilities, librarians can continue to maintain digital collections by modifying workflows, using the services of volunteers and communicating strategically.

This paper is relevant to librarians, archivists and others who are looking for ways to justify and capitalize on the use of unconventional personnel in digital collections programs.

This paper presents a case of the successful use of volunteers to accomplish digital collections-related tasks in an academic library and provides a communication-based strategy for addressing some of the challenges related to volunteers in academic libraries.

The purpose of this paper is to illustrate one library’s role in the development of a new collaborative captioning service to provide accessible media for classroom use. This pilot project created a new workflow for on-demand captioning of videos.

Through collaboration and iteration, university and library personnel addressed the challenges involved in building new and improved services related to accessible media resources. Circulation and acquisition data were collected via Alma Analytics.

Working collaboratively enabled the expansion and improvement of specialized services to the deaf and hard of hearing community on campus.

While many libraries provide captioning for their communities, little is found in the literature to help others establish a similar service. This study demonstrates how collaborative planning can efficiently and effectively use resources and expertise to create a sustainable service, and it may provide an example that could be followed by other institutions with limited budgets.

The aim of this paper is to highlight the relationship between cataloging data and reference service and the importance of including reference librarians, in general resource description and access (RDA) training.

A literature review and the author’s experiences related to implementing RDA are presented with minimal cataloging jargon to help librarians better understand the effects of cataloging standards on reference service.

There is a noticeable lack of research and training related to RDA for audiences beyond technical services. More research is needed to determine how users are interacting with the catalog, how bibliographic data is supporting their discovery and access, what, if any, obstacles reference librarians encounter as a result of RDA and how future iterations of RDA may open bibliographic data to communities beyond the library.

This paper is one the few that discuss how RDA may affect reference service. It will be useful for providing librarians with a general understanding of the relationship between cataloging and reference and may serve as a starting point for further research.