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Article
Publication date: 1 April 1990

Terence Gould

Three examples are given of the work of QueenAlexandra College for the Blind in Birmingham. ACommercial Studies course which helps visuallyhandicapped students to cope in a…

52

Abstract

Three examples are given of the work of Queen Alexandra College for the Blind in Birmingham. A Commercial Studies course which helps visually handicapped students to cope in a workplace environment is described. The students learn to use office machines and all students have three weeks′ work experience.

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Education + Training, vol. 32 no. 4
Type: Research Article
ISSN: 0040-0912

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Publication date: 1 August 2017

Terence A. Brown, Douglas C. Friedman and Zinaida Taran

The purpose of this chapter is to examine the phenomenon of “showrooming” in which shoppers use mobile devices in retail stores to check prices and other data on products that…

Abstract

Purpose

The purpose of this chapter is to examine the phenomenon of “showrooming” in which shoppers use mobile devices in retail stores to check prices and other data on products that they then may buy online.

Methodology/approach

We conducted depth interviews with 50 consumers, 13 small retailers, and 6 large retailers.

Findings

We identified four distinct behavioral groups of customers and six strategies small retailers are currently using or could use to address the potential problems showrooming can create. We also identified a new type of reference pricing.

Research limitations/implications

This research provides a guide researchers can use in further work on showrooming. The research consists of depth interviews. It is possible that other types of retailers may have developed other strategies not identified here or that a larger number of non-student participants would have identified other categories, though differences between students and non-students in our sample were not noteworthy.

Practical implications

This chapter provides a practical guide to small retailers as to how they can deal with the growing practice of showrooming, helping them to choose strategic responses based on the types of consumers they serve.

Originality/value

This is one of the first papers to be published in an academic journal on the value of showrooming. It provides a typology of consumers grouped by their behavior, that is, how and why they engage or don’t engage in showrooming. This can help academic researchers in future research as well as managers of small retail businesses. We also identified a new, third type of reference pricing.

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Qualitative Consumer Research
Type: Book
ISBN: 978-1-78714-491-0

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Article
Publication date: 1 August 1964

SOCIAL scientists have not yet been able to formulate any general laws about behaviour in industry that are capable of broad application. In recent years, however, they have made…

40

Abstract

SOCIAL scientists have not yet been able to formulate any general laws about behaviour in industry that are capable of broad application. In recent years, however, they have made many useful case studies of which the one just published by the Department of Scientific and Industrial Research is typical. It is an approach to the problem which can do much to increase the understanding of the way in which people react to common industrial situations.

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Work Study, vol. 13 no. 8
Type: Research Article
ISSN: 0043-8022

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Book part
Publication date: 20 March 2007

Martin J. Lecker

This paper examines the corporate policies on workplace relationships in the insurance industry. It consists of identifying whether the 48 insurance companies found in the Fortune…

Abstract

This paper examines the corporate policies on workplace relationships in the insurance industry. It consists of identifying whether the 48 insurance companies found in the Fortune 500 have any policies that restrict employees from dating each other within their organization and if so, what were these restrictions. In addition, 235 employees in the insurance field were surveyed to determine their perceptions of the positive and/or negative effects of romantic relationships had in their workplace environment. These results were examined from a Platonic perspective with a recommendation for a code of ethics developed from policies existing in other insurance companies and suggested by the current literature.

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Insurance Ethics for a More Ethical World
Type: Book
ISBN: 978-1-84950-431-7

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Book part
Publication date: 1 September 2015

Howard Lune

How do transnational social movements organize? Specifically, this paper asks how an organized community can lead a nationalist movement from outside the nation. Applying the…

Abstract

How do transnational social movements organize? Specifically, this paper asks how an organized community can lead a nationalist movement from outside the nation. Applying the analytic perspective of Strategic Action Fields, this study identifies multiple attributes of transnational organizing through which expatriate communities may go beyond extra-national supporting roles to actually create and direct a national campaign. Reexamining the rise and fall of the Fenian Brotherhood in the mid-nineteenth century, which attempted to organize a transnational revolutionary movement for Ireland’s independence from Great Britain, reveals the strengths and limitations of nationalist organizing through the construction of a Transnational Strategic Action Field (TSAF). Deterritorialized organizing allows challenger organizations to propagate an activist agenda and to dominate the nationalist discourse among co-nationals while raising new challenges concerning coordination, control, and relative position among multiple centers of action across national borders. Within the challenger field, “incumbent challengers” vie for dominance in agenda setting with other “challenger” challengers.

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Research in Social Movements, Conflicts and Change
Type: Book
ISBN: 978-1-78560-359-4

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Article
Publication date: 1 June 1994

Scott Ward, Terence A. Oliva and David J. Reibstein

While 15‐second commercials appeared to have peaked at 40 percent interms of network usage in the US, it appears that the commercial formatis here to stay. A recent development…

2035

Abstract

While 15‐second commercials appeared to have peaked at 40 percent in terms of network usage in the US, it appears that the commercial format is here to stay. A recent development has been the use of “book‐end” configurations of such commercials, where the 15‐second commercials are separated by other advertising. Looks at a variation of this approach where self‐contained but related 15‐second commercials are used in a single one‐minute pod. Results show that pod configuration matters in terms of copy point recall for the 15‐second commercial. In short, pod configuration matters when using 15‐second related and unrelated commercials in conjunction with other longer commercials.

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Journal of Consumer Marketing, vol. 11 no. 2
Type: Research Article
ISSN: 0736-3761

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Article
Publication date: 1 March 1974

Frances Neel Cheney

Communications regarding this column should be addressed to Mrs. Cheney, Peabody Library School, Nashville, Tenn. 37203. Mrs. Cheney does not sell the books listed here. They are…

300

Abstract

Communications regarding this column should be addressed to Mrs. Cheney, Peabody Library School, Nashville, Tenn. 37203. Mrs. Cheney does not sell the books listed here. They are available through normal trade sources. Mrs. Cheney, being a member of the editorial board of Pierian Press, will not review Pierian Press reference books in this column. Descriptions of Pierian Press reference books will be included elsewhere in this publication.

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Reference Services Review, vol. 2 no. 3
Type: Research Article
ISSN: 0090-7324

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Article
Publication date: 1 February 1956

WE seem to be immediately facing a drive for much more technical education and for many more technical colleges and schools to produce it. In the condition of the world today this…

47

Abstract

WE seem to be immediately facing a drive for much more technical education and for many more technical colleges and schools to produce it. In the condition of the world today this is an inevitable, an indispensable, process. The reasons are loudly proclaimed and patent to every librarian, and the library must come strongly, as it always has, into the picture but perhaps now more universally and with greater intensity. Dr. Chandler, who is proceeding at a rare pace to specialize his departments, has created a new local council to unify the information work that has already been done at Liverpool. Every technical book costing over five shillings is bought, and the usual collections of periodicals and other material of technical and industrial interest are being increased and a bulletin of additions is being issued soon after the end of each month. The Technical library is one that combines lending and reference activities, telephone and postal services; in fact all the orthodox activities that have been standard in the larger towns since Glasgow began them in 1916, and possibly new and extended ones. The William Brown Library which was destroyed in Air Raids is being reconstructed and the enlarged Technical Library will be developed in it. This is one city only; every large city reports some increase in the services rendered, for example the Telex service is now available at Manchester. It is essential that public libraries everywhere realize the part they may play; if they do not, the suggestion made recently that the lending of technical books should become an activity of the Technical Colleges may become a reality.

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New Library World, vol. 57 no. 7
Type: Research Article
ISSN: 0307-4803

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Article
Publication date: 1 January 1996

Donna R. Hogan

Cooperative reference is defined as “a process through which information assistance is provided, at least in part, by referring the user or the user's questions to…

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Abstract

Cooperative reference is defined as “a process through which information assistance is provided, at least in part, by referring the user or the user's questions to library/information personnel at another institution, according to a system of formally established protocols.”

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Reference Services Review, vol. 24 no. 1
Type: Research Article
ISSN: 0090-7324

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Article
Publication date: 1 April 1929

CLIVE HOLLAND

“TELL me a man's friends and I will tell you what manner of man he is,” a well‐known philosopher has said. Years ago, even so late as the Victorian age, one might have paraphrased…

26

Abstract

“TELL me a man's friends and I will tell you what manner of man he is,” a well‐known philosopher has said. Years ago, even so late as the Victorian age, one might have paraphrased this saying into “Tell me a man's books, and I will tell you the manner of man that he is.” But now?

Details

Library Review, vol. 2 no. 4
Type: Research Article
ISSN: 0024-2535

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