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The purpose of this paper is to examine how much value national governments worldwide place on political, economic, scientific, artistic, religious, legal, sportive, health-related, educational and mass media-related issues. This knowledge is critical as governments and policies are typically expected to be congruent with the importance these issues have for society.

Drawing on theories of polyphonic and multifunctional organization, the authors recoded and analyzed a US Central Intelligence Agency directory to test the cabinet portfolio of a total of 201 national governments for significant biases to the above issues.

The results suggest that governments worldwide massively over-allocate their attention to economic issues.

The authors conclude that this strong pro-economic governance-bias likely translates into dysfunctional governance and development at both the national and supra-national level.

The purpose of this research is to analyse how different dimensions of perceived service loyalty including price sensitivity explains the consumer defection in retail banking.

Empirical tests were conducted with survey data from nearly 1,700 consumers in Finland.

The findings support previous suggestion that service loyalty can be determined by following four dimensions, although a shade of interference in the unidimensionality of the service loyalty instrument in question was observed: purchase intention; word‐of‐mouth communication; price sensitivity; and complaining behaviour.

It was found that only the price sensitivity dimension – in which reliability and unidimensionality was strongly verified – was related to the likelihood of defection in the case of low‐price and limited product range driven sales offers. Results show that loyal customers are also open to attractive marketing information. This outcome is important since the willingness to acquire information on the rival offer was related to customer defection.