Amanda Bezet, Taylor Duncan and Kira Litvin
Librarians at Northcentral University (NCU) provide online synchronous research consultations for students to discuss resources and search strategies for class assignments…
Abstract
Purpose
Librarians at Northcentral University (NCU) provide online synchronous research consultations for students to discuss resources and search strategies for class assignments, papers, presentations, theses and dissertations. The purpose of this paper is to document the implementation and assessment of this service and to seek to demonstrate that research consultations provided by NCU librarians contribute to students’ learning and success.
Design/methodology/approach
Research consultations are scheduled using Springshare LibCal and are conducted via Citrix GoToMeeting. Students report their satisfaction and skills learned via the Research Consultation Satisfaction Survey. Dissertation chairs and faculty instructors complete separate surveys, which assess the effect that research consultations had on their students’ work. All surveys were created using Qualtrics.
Findings
Assessment data reveal that students are satisfied with the research consultation service and can identify specific skills learned. Additionally, faculty and dissertation chairs report an improvement in students’ citations and ability to locate relevant sources. Future research may include examination of learning analytics or citation analysis for students who participated in research consultations.
Originality/value
Research consultations are rarely documented in the scholarly literature. An opportunity exists to make virtual research consultations more widely adopted as a distinct library reference service, and further, to measure the impact of this service. This project demonstrates how to successfully implement and assess online research consultations. Techniques discussed may be used in 100 per cent virtual environments, as well as within traditional, brick and mortar schools that may already offer face-to-face research consultations.
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Charles R. Taylor, C. Luke Bowen and Hae-Kyong Bang
Purpose – A considerable body of literature has evolved on the topic of appropriate research methodology for cross-national data collection. Additionally, prior commentaries on…
Abstract
Purpose – A considerable body of literature has evolved on the topic of appropriate research methodology for cross-national data collection. Additionally, prior commentaries on cross-national research in the marketing have cited significant deficiencies in this body of research in terms of the theoretical foundations, methods, and analytical techniques used. The purpose of this chapter is to summarize guidelines for conducting cross-national research in marketing and assess the degree to which these rules are being followed.
Design/methodology/approach – The literature on cross-national research methods in marketing studies is first reviewed to identify key issues and methodological guidelines. A content analysis of cross-national studies appearing in 10 major journals in the marketing and advertising field for the period from 2005 to 2010 is conducted to assess whether the guidelines for researchers are being followed. The chapter also explores whether recent research is addressing key deficiencies identified by prior commentaries on this body of research.
Findings –Results are indicative of some promising trends. A wider range of theory bases, methodological techniques, and analytical techniques are being used in cross-national marketing studies. Additionally, methodological guidelines for conceptualizing studies, including following appropriate procedures to ensure equivalence and verifying the existence of cultural differences, are being followed at a higher rate than in the past. Still, some studies do not follow accepted guidelines, and there is a need for a wider range of theory bases and methods to be used.
Research limitations/implications – The study examines only cross-national studies published in 10 journals over a recent six years (2005–2010). As a result, no direct comparison to earlier periods is made.
Originality/value of paper – This chapter outlines key guidelines for conducting cross-national studies in marketing. It also calls attention to the need to follow these guidelines based on the trend toward a majority of studies complying with them. Finally, the chapter calls attention to the need for certain theory bases and methods to be used more frequently.
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Ammar Ahmed, Berman Kayis and Sataporn Amornsawadwatana
This paper aims to provide a review of techniques that support risk management in product development projects using the concurrent engineering (CE) philosophy.
Abstract
Purpose
This paper aims to provide a review of techniques that support risk management in product development projects using the concurrent engineering (CE) philosophy.
Design/methodology/approach
The Australia/New Zealand risk management standard AS/NZS 4360:1999 proposes a generic framework for risk management. This standard was adapted for product development projects in the CE environment. In this paper, existing techniques were reviewed for their applicability to processes in risk management; namely, techniques for establishing context, risk identification, risk assessment and treatment.
Findings
Risk management is an activity within project management that is gaining importance due to current business environment with a global focus and competition. The techniques reviewed in this paper are used on an ad hoc basis currently. A more risk focused approach is likely to result in an integration of several of these techniques, resulting in an increased effectiveness of project management.
Practical implications
The techniques reviewed in this paper can be used for the development of risk management tools for engineering and product development projects.
Originality/value
This paper provides a gist of techniques categorized in the form that they are applicable for implementation of risk management functions in product development projects using CE philosophy.
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Geris Serran and William Marshall
This paper reviews the literature on therapeutic process specific to sexual offender treatment. The general clinical literature emphasises the importance of therapist style, the…
Abstract
This paper reviews the literature on therapeutic process specific to sexual offender treatment. The general clinical literature emphasises the importance of therapist style, the client's perceptions, the therapeutic alliance and cohesiveness. We highlight the importance of therapist characteristics, group cohesion and emotion in effective treatment of sexual offenders. Implications for programming and research are emphasised.
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Juan Almandoz, Matthew Lee and Christopher Marquis
How does environmental uncertainty affect the process of starting new hybrid organizations? Our comparative analysis of the formation of two “green” banks – with hybrid goals…
Abstract
How does environmental uncertainty affect the process of starting new hybrid organizations? Our comparative analysis of the formation of two “green” banks – with hybrid goals linked to banking and environmental logics – reveals that shifts in their strategic orientations resulted from attempts to align uncertain and changing resource environments with the composition and goals of the organizations’ top leadership. While the initial idea and goals of the founders were similar, the organizations they established ended up with divergent strategic orientations and senior leadership groups.
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This chapter will discuss diversity and discrimination within Trinidad and Tobago (T&T) (in employment and wider society) and critically assess the findings of the extant…
Abstract
Purpose
This chapter will discuss diversity and discrimination within Trinidad and Tobago (T&T) (in employment and wider society) and critically assess the findings of the extant literature as it relates to such small island developing states. The chapter will examine race, sex, disability, and sexual orientation, specifically exploring current accepted practice and the effect of the recently enacted anti-discrimination legislation. This discussion is important as there is limited available literature as it relates to discrimination, diversity, inclusion and equality in the Caribbean region.
Design/Method
This chapter will rely on secondary data, primarily studies which focus on T&T, in the fields of management, psychology and sociology; as well as country reports published by international agencies including the United Nations and the World Health Organization; and T&T Equality Commission Reports.
Findings
Diversity exists within T&T, as does discrimination, within employment and wider society. This reflects an acceptance of the status quo as part of the culture of the twin island state, rather than challenging why it is still regarded as acceptable to treat some minority groups less favorably than others as a result of their immutable characteristics.
Limitations
The use of secondary data may have limited the scope of the findings.
Implications
The development of the Equal Opportunity Act (2000) is a pivotal event in the trajectory towards equality; however, further action will be needed to reduce discrimination within society. The exclusion of sexual orientation from the Act and the criminalization of private sexual behavior must be addressed in order for Trinidadian society to become truly inclusive and diverse.
Originality
This discussion is important as there is limited available literature as it relates to discrimination, diversity, inclusion and equality in the Caribbean region and much of what is accepted as representative of reality is based on anecdotal evidence.
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This article reviews the development and future of the Farm Credit System (FCS) as a government sponsored source of credit for American agriculture. While agriculture is now a…
Abstract
This article reviews the development and future of the Farm Credit System (FCS) as a government sponsored source of credit for American agriculture. While agriculture is now a minor sector of the U.S. economy, and there is considerable competition for the FCS from other lenders suggesting no further need for GSE status, it still may be possible to argue that there is some ongoing need. Although credit market imperfections are no longer as clear cut as in the past, they may still act as an impediment to a desirable allocation of capital. Consequently, refocusing the FCS may provide a relatively efficient form of government intervention that can enhance capital flows in rural areas.
Amitabh Anand, Liji James, Aparna Varma and Manoranjan Dhal
Ageism has deleteriously influenced individuals and society for nearly half a century. Despite receiving increased attention, it remains under-researched regarding how it might be…
Abstract
Purpose
Ageism has deleteriously influenced individuals and society for nearly half a century. Despite receiving increased attention, it remains under-researched regarding how it might be reduced in the workplace. Even though its prevalence and allure, review studies on workplace ageism (WA) are also scarce, and thus a review is warranted.
Design/methodology/approach
To fill the preceding void, this study will systematically review the existing literature on WA using data from the past four decades.
Findings
This study identified the various antecedents and the intervention mechanism through which WA may be reduced. Additionally, through reviews, the authors advance the research by offering promising avenues for future research.
Originality/value
This review contributes to human resources managers and will inspire future scholars to delve deeper into combating age discrimination, stereotypes and bias toward employees in workplaces.
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This chapter discusses emerging issues in event management with a focus on small-scale events. The author reflects on managerial approaches to stakeholder involvement and…
Abstract
This chapter discusses emerging issues in event management with a focus on small-scale events. The author reflects on managerial approaches to stakeholder involvement and engagement, and underlines the complexity of strategy formulation for destination development planning. This contribution also provides advanced conceptual instruments for event marketing as guiding principles that permeate destination-marketing strategies. In addition, the author investigates the role and nature of sponsorship linked to enhancing the value of small-scale events and highlights fundamental issues in developing a marketing management model for place marketing and the key drivers of event management strategies involving sponsors and event participants.
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Diane M. Holben and Perry A. Zirkel
According to national surveys, every year approximately 20% of school-age students report bullying victimization. The risk of victimization is even higher for students with…
Abstract
According to national surveys, every year approximately 20% of school-age students report bullying victimization. The risk of victimization is even higher for students with disabilities, particularly those whose disabilities are characterized by social–emotional or behavioral traits. To address public concern over bullying, states passed anti-bullying laws and schools implemented bullying prevention programs, with little effect on the frequency of bullying. Consequently, parents of students with disabilities increasingly filed lawsuits to address the harm caused by bullying. Previous research established an increasing trajectory for the frequency of these lawsuits, although the outcomes remained largely favorable to the district defendants. To determine whether these trends continue, this study examined bullying-related court decisions over a 2.5 year period to determine the frequency of cases and claim basis rulings, the representation of disability categories among student plaintiffs, and the outcomes distribution for the claim rulings and cases. The findings noted a continued increasing trajectory for the frequency of cases with an overrepresentation of plaintiffs with ADHD, mental health diagnoses, and autism. Most commonly cited legal bases were Section 504/ADA and negligence, with the overall outcomes distribution more parent plaintiff-favorable than the previous research. To prevent potential liability, educators should strengthen efforts to both comply with reporting and investigation requirements as well as establishing a school culture that accepts differences among students.