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Article
Publication date: 9 July 2024

Bitt Moon, Chang-Won Choi and Eugene Kim

A total of 478 Americans participated in an online survey. Each participant was asked to answer questions about a company randomly assigned from one of 36 companies representing…

Abstract

Purpose

A total of 478 Americans participated in an online survey. Each participant was asked to answer questions about a company randomly assigned from one of 36 companies representing six industries.

Design/methodology/approach

This study aims to explain how corporate social responsibility (CSR) and negative corporate ability (CA) associations lead to negative word-of-mouth (WOM) intentions in non-crisis situations. Specifically, this study investigates the mediating roles of revenge and avoidance motives in the relationship between negative CSR and CA associations and the intention to generate negative WOM.

Findings

The findings indicate that negative CSR associations have a greater effect on WOM than negative CA associations. Moreover, negative CSR associations stimulate the revenge motive, resulting in stronger intentions to spread negative information, while negative CA associations lead to the avoidance motive, resulting in weaker intentions to spread negative information.

Originality/value

Unlike most previous studies that focused on crises, this study examines how negative CA and CSR associations influence negative WOM in non-crisis situations, shedding light on the roles of motives including the revenge and avoidance. The research fills a gap in the existing literature by demonstrating that negative CSR associations have a greater impact on negative WOM intentions than negative CA associations in non-crisis situations.

Details

Corporate Communications: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1356-3289

Keywords

Article
Publication date: 23 March 2022

Baobao Song and Chuqing Dong

This study aims to crystallize the research landscape of corporate social responsibility (CSR) authenticity by systematically analyzing CSR scholarships published in peer-reviewed…

1434

Abstract

Purpose

This study aims to crystallize the research landscape of corporate social responsibility (CSR) authenticity by systematically analyzing CSR scholarships published in peer-reviewed journals from 2007 to 2021.

Design/methodology/approach

Quantitative content analysis was used to systematically analyze 52 peer-reviewed articles on CSR authenticity. In particular, this study coded the conceptualizations and operationalizations of CSR authenticity, research contexts, applied theoretical frameworks and constructs associated with authenticity in the CSR scholarships.

Findings

This study’s analysis revealed that CSR authenticity is a multifaceted and multidimensional concept researched in various contexts. Yet, it still lacks clear and consistent conceptualization and theorization. Methodologically, qualitative and quantitative methods have equally contributed to the investigation of CSR authenticity. However, scale development and validation still need to improve.

Research limitations/implications

The sample of this research is limited by the searching method and language restriction. This research contributes to CSR scholarships by describing the growing landscape of CSR authenticity research, identifying key research gaps and offering suggestions for future research.

Practical implications

Practitioners can use the findings as references to develop more authentic CSR activities.

Originality/value

This study is an early attempt to examine the research on CSR authenticity, which has been inconclusive and disorganized, despite the rapid growth of publications in recent years.

Details

Social Responsibility Journal, vol. 19 no. 3
Type: Research Article
ISSN: 1747-1117

Keywords

Article
Publication date: 7 February 2022

Tao Song, Bo Pan, Guojun Niu and Yili Fu

This study aims to represent a novel closed-form solutions method based on the product of the exponential model to solve the inverse kinematics of a robotic manipulator. In…

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Abstract

Purpose

This study aims to represent a novel closed-form solutions method based on the product of the exponential model to solve the inverse kinematics of a robotic manipulator. In addition, this method is applied to master–slave control of the minimally invasive surgical (MIS) robot.

Design/methodology/approach

For MIS robotic inverse kinematics, the closed-form solutions based on the product of the exponential model of manipulators are divided into the RRR and RRT subproblems. Geometric and algebraic constraints are used as preconditions to solve two subproblems. In addition, several important coordinate systems are established on the surgical robot and master–slave mapping strategies are illustrated in detail. Finally, the MIS robot can realize master–slave control by combining closed-form solutions and master–slave mapping strategy.

Findings

The simulation of the instrument manipulator based on the RRR and RRT subproblems is executed to verify the correctness of the proposed closed-form solutions. The fact that the accuracy of the closed-form solutions is better than that of the compensation method is validated by the contrastive linear trajectory experiment, and the average and the maximum tracking errors are 0.1388 mm and 0.3047 mm, respectively. In the animal experiment, the average and maximum tracking error of the left instrument manipulator are 0.2192 mm and 0.4987 mm, whereas the average and maximum tracking error of the right instrument manipulator are 0.1885 mm and 0.6933 mm. The successful completion of the animal experiment comprehensively demonstrated the feasibility and reliability of the master–slave control strategy based on the novel closed-form solutions.

Originality/value

The proposed closed-form solutions are error-free in theory. The master–slave control strategy is not affected by calculation error when the closed-form solutions are used in the surgical robot. And the accuracy and reliability of the master–slave control strategy are greatly improved.

Details

Industrial Robot: the international journal of robotics research and application, vol. 49 no. 5
Type: Research Article
ISSN: 0143-991X

Keywords

Article
Publication date: 5 January 2024

Shuo Su, Xiong-Tao Zhu and Hong-Qiang Fan

This paper aims to study the effect of ultraviolet (UV) light on the corrosion behavior of BC550 weathering steel in simulated marine atmospheric environment.

Abstract

Purpose

This paper aims to study the effect of ultraviolet (UV) light on the corrosion behavior of BC550 weathering steel in simulated marine atmospheric environment.

Design/methodology/approach

The effect of UV light on the corrosion behavior of BC550 weathering steel in simulated marine atmospheric environments were investigated by the corrosion weight gain experiment, in situ electrochemical noise, scanning electron microscope and X-ray diffraction.

Findings

UV light accelerated the corrosion process of BC550 weathering steel in the simulated marine atmospheric environment during the first 168 h. The maximum influence factor of UV light was 0.32, and it was only 0.08 after 168 h of corrosion process.

Originality/value

As the extension of corrosion time, the thickness and density of the corrosion product layer increased, which weakened the acceleration effect of UV light.

Details

Anti-Corrosion Methods and Materials, vol. 71 no. 2
Type: Research Article
ISSN: 0003-5599

Keywords

Article
Publication date: 20 June 2016

Di Wu, Huabin Chen, Yinshui He, Shuo Song, Tao Lin and Shanben Chen

The purpose of this paper is to investigate the relationship between the keyhole geometry and acoustic signatures from the backside of a workpiece. It lays a solid foundation for…

Abstract

Purpose

The purpose of this paper is to investigate the relationship between the keyhole geometry and acoustic signatures from the backside of a workpiece. It lays a solid foundation for monitoring the penetration state in variable polarity keyhole plasma arc welding.

Design/methodology/approach

The experiment system is conducted on 6-mm-thick aluminum alloy plates based on a dual-sensor system including a sound sensor and a charge coupled device (CCD) camera. The first step is to extract the keyhole boundary from the acquired keyhole images based on median filtering and edge extraction. The second step is to process the acquired acoustic signal to obtain some typical time domain features. Finally, a prediction model based on the extreme learning machine (ELM) technique is built to recognize different keyhole geometries through the acoustic signatures and then identify the welding penetration status according to the recognition results.

Findings

The keyhole geometry and acoustic features after processing can be closely related to dynamic change information of keyhole. These acoustic features can predict the keyhole geometry accurately based on the ELM model. Meanwhile, the predict results also can identify different welding penetration status.

Originality/value

This paper tries to make a foundation work to achieve the monitoring of keyhole condition and penetration status through image and acoustic signals. A useful model, ELM, is built based on these features for predicting the keyhole geometry. Compared with back-propagating neural network and support vector machine, this proposed model is faster and has better generalization performance in the case studied in this paper.

Book part
Publication date: 9 December 2016

Chunyu Yang and Jue Huang

Spatial integration and industrial clustering have become an important feature of the culture tourism business. When the core elements in both the culture industry and tourism…

Abstract

Spatial integration and industrial clustering have become an important feature of the culture tourism business. When the core elements in both the culture industry and tourism industry are integrated, a model based on system science is constructed that combines the resources and capacity of the two entities to envisage the ways of creating integrated products and services from the two sectors. Guided by the system science, this study proposes a culture tourism system revealing the clustering and hierarchical structure of the industrial elements. The system contains two subsystems: internal system and external system. The agglomeration model of the system includes 26 indices and the PEF methods, which involved the Parallelogram Law, Entropy-weight Method, and Fuzzy Membership Function. Finally, this study deploys an empirical study involving all provincial territories (N=31) in mainland China. It analyzes the variability and degree of balanced development of the system. In addition, through the resultant data this research adds a typology of culture tourism system along with policy recommendations.

Details

Advances in Hospitality and Leisure
Type: Book
ISBN: 978-1-78635-615-4

Keywords

Article
Publication date: 1 February 2021

Yeunjae Lee and Weiting Tao

From an internal perspective, the purpose of this study is to understand employees' responses to chief executive officer (CEO) activism, a phenomenon wherein a company's CEO…

1463

Abstract

Purpose

From an internal perspective, the purpose of this study is to understand employees' responses to chief executive officer (CEO) activism, a phenomenon wherein a company's CEO expresses his/her own opinions and ideas on controversial sociopolitical issues. Integrating corporate social responsibility (CSR), public relations and leadership literature, this study examines the effects of employees' expectations toward CEOs and transformational CEO leadership on the perceived morality of CEO activism and its attitudinal and behavioral outcomes.

Design/methodology/approach

An online survey was conducted with 417 full-time employees in the US whose CEO has been engaging in sociopolitical issues.

Findings

The results showed that employees' ethical expectations toward their CEOs and transformational CEO leadership were positively associated with perceived morality of CEO activism, whereas economic expectations toward CEOs had no significant relationship with it. In turn, perceived morality of CEO activism contributed to employees' positive attitudes and supportive behaviors for their CEOs and their companies.

Originality/value

This study is among the first attempts to examine the effectiveness of CEO activism from an internal perspective, drawing from CSR, public relations and leadership literature.

Details

Management Decision, vol. 59 no. 10
Type: Research Article
ISSN: 0025-1747

Keywords

Article
Publication date: 9 August 2019

Li-Xiang Wang, Da-Hai Xia, Shi-Zhe Song, Yashar Behnamian and Likun Xu

This paper aims to quantify atmospheric corrosion by image analyses. The corrosion extent, form and distribution of corrosion product on Q235B and T91 steels exposed to a Zhoushan…

Abstract

Purpose

This paper aims to quantify atmospheric corrosion by image analyses. The corrosion extent, form and distribution of corrosion product on Q235B and T91 steels exposed to a Zhoushan marine atmosphere over one year are characterized by image analysis.

Design/methodology/approach

Image analysis of corrosion images were achieved using the gray value, wavelet analysis and fuzzy Kolmogorov–Sinai (K–S) entropy.

Findings

As corrosion becomes extensive, the gray value of corrosion images decreases, and the energy value of nine subimages after wavelength decomposition decreases. Fuzzy K–S entropy increases as localized corrosion propagates but decreases as uniform corrosion spreads.

Originality/value

The methods proposed in this work open a new way for fast corrosion evaluation of metallic materials exposed to atmospheric conditions.

Details

Anti-Corrosion Methods and Materials, vol. 66 no. 5
Type: Research Article
ISSN: 0003-5599

Keywords

Article
Publication date: 25 April 2008

Qin Su, Zhao Li, Yong‐tao Song and Ting Chen

The purpose of this paper is to explore the structure of the concept of customer‐perceived quality (CPQ) in electronic commerce (e‐commerce).

5934

Abstract

Purpose

The purpose of this paper is to explore the structure of the concept of customer‐perceived quality (CPQ) in electronic commerce (e‐commerce).

Design/methodology/approach

The study applies the methodology of concept mapping to data obtained from online and offline focus groups. Following a series of structured conceptualization tasks, the data were analyzed using multidimensional scaling and hierarchical cluster analysis to establish a conceptual construct of e‐commerce CPQ.

Findings

The proposed conceptual construct consists of six dimensions: outcome quality; consumer service; process controllability; ease of use; information quality; and web site design. The study finds that online consumers attach more importance to quality attributes associated with outcome quality and consumer service than to attributes associated with web transactions.

Research limitations/implications

The sample should be extended to facilitate the generalization of the findings from this research.

Originality/value

This paper identifies a three‐level structure for e‐commerce quality as perceived by consumers. The study offers practical insights to online retailers in providing superior service.

Details

International Journal of Retail & Distribution Management, vol. 36 no. 5
Type: Research Article
ISSN: 0959-0552

Keywords

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