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Open Access
Article
Publication date: 29 October 2024

Lucinda Bella-May Sutton and Tanya Le Roux

This study aims to explore the impact of current trends like the development of digital communication channels and a greater focus on sustainability, together with external…

Abstract

Purpose

This study aims to explore the impact of current trends like the development of digital communication channels and a greater focus on sustainability, together with external pressures such as a growing electricity crisis on how internal communication is practiced, by using South African internal communication as context.

Design/methodology/approach

Two rounds of qualitative semi-structured interviews were conducted with senior internal communication practitioners and consultants to provide a robust view of the research problem.

Findings

It was found that external pressures and trends were viewed as more important than incorporating the broader definition of sustainability into the practice of internal communication. It became clear that internal communication must negotiate seemingly opposing demands like moving to digital communication, while facing electricity shortages and balancing economic pressures with stakeholder inclusion in messages. The findings suggest that internal communication cement organisational survival but should embody the environmental and social elements of sustainability.

Originality/value

The study contributes new insights to the importance of internal communication during crisis times, like the energy crisis in this study. Internal communication should embody the wider sustainability discussion during periods when challenging external forces are at work.

Details

Journal of Communication Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1363-254X

Keywords

Article
Publication date: 25 November 2019

Tanya Le Roux and Dewald Van Niekerk

The purpose of this paper is to combine disaster risk reduction (DRR) and communication management literature to investigate the challenges and opportunities encountered when…

Abstract

Purpose

The purpose of this paper is to combine disaster risk reduction (DRR) and communication management literature to investigate the challenges and opportunities encountered when stakeholders spontaneously self-organise communication efforts during a disaster. The 2017 Knysna Fire Disaster in South Africa is used as the context.

Design/methodology/approach

The qualitative, exploratory research was supported by data obtained through thematic analysis of qualitative in-depth interviews and the Facebook page created by the community. Information from the disaster debrief was also included.

Findings

The findings suggest that disaster information needs to be sent every 30 s to a minute to coordinate rescue and relief efforts. The challenges for disaster management teams to manage this mammoth task and the role that the self-organising community played in assisting the communication process was found not to be recognised in disaster management policies or systems. This adversely affected the work of the disaster management team and stakeholder relationship.

Research limitations/implications

This study focussed on one disaster. Future studies could possibly compare various disaster examples to provide even greater insight into the self-organising communicative behaviour of those affected by disasters.

Originality/value

The research gives one of the first clear indications of the scope of disaster communication needed during a disaster. It also highlights the community’s ability to contribute to communication management during a disaster, and which is not catered for in the practice, guidelines or management systems used for disaster management.

Details

Corporate Communications: An International Journal, vol. 25 no. 1
Type: Research Article
ISSN: 1356-3289

Keywords

Content available

Abstract

Details

Corporate Communications: An International Journal, vol. 29 no. 1
Type: Research Article
ISSN: 1356-3289

Article
Publication date: 18 June 2021

Christopher Amoah, Tanya Van Schalkwyk and Kahilu Kajimo-Shakantu

South Africa has a large social housing scheme to provide primary housing for less privileged citizens who obtain an average monthly income of less than R 3,500.00. The government…

Abstract

Purpose

South Africa has a large social housing scheme to provide primary housing for less privileged citizens who obtain an average monthly income of less than R 3,500.00. The government seeks to promote an integrated society by developing sustainable human settlements and quality housing within a subsidy system for different income groups. This study aims to examine whether quality management is applied to the reconstruction and development programme (RDP) housing programme during construction.

Design/methodology/approach

A quantitative survey approach was selected for this study. This involved using a close-ended questionnaire to collect data amongst 1,893 households who are currently residing in government housing units in the city of Bloemfontein, in the Free State province. The questionnaires were self-administered amongst randomly selected respondents based on their availability at the time of the visit to the above area. However, only the occupants of a household were included in the study. The data gathered were analysed by making use of R-programming software.

Findings

The findings revealed that a low level of quality is evident in the already constructed RDP housing units. Most of the inspected units were built with low-quality building materials or were not well-constructed, with derelict structural frames and finishes being evident in most houses. Respondents also indicated that they were not satisfied with the quality of some aspects of the units, such as the plaster and paint finishes, door frames built into walls and uneven floors and floor finishes. These complaints indicate that little to no quality management was applied at the time of construction or even afterwards during the latent defects period.

Research limitations/implications

The survey was limited to responses amongst randomly selected government RDP housing occupants in seven communities in Bloemfontein’s periphery, in the Free State Province of South Africa.

Practical implications

The empirical results from the findings indicate that the South African Government should ensure that quality management is applied during the housing units’ construction. This may mean that a new strategy for verifying the units’ quality will need to be developed, considering the respondents’ concerns by improving the quality of the construction materials and methods used to erect these units. The government should also consider improving contractors’ tender selection criteria to ensure higher quality construction methods, materials and management.

Originality/value

The study has identified quality challenges in constructing the social housing and stated recommendations that will address the identified issues if implemented by the programme implementers. This will help achieve the programme's objective, which is to improve the living conditions of previously disadvantaged individuals through social housing scheme.

Details

Journal of Engineering, Design and Technology , vol. 20 no. 5
Type: Research Article
ISSN: 1726-0531

Keywords

Article
Publication date: 6 June 2018

Simplice Asongu

The purpose of this paper is to assess how incarcerations persist across the world. The focus is on 163 countries for the period 2010-2015.

Abstract

Purpose

The purpose of this paper is to assess how incarcerations persist across the world. The focus is on 163 countries for the period 2010-2015.

Design/methodology/approach

The empirical evidence is based on generalized method of moments. In order to increase room for policy implications, the data set is decomposed into sub-samples based on income levels, religious domination, openness to the sea, regional proximity and legal origins.

Findings

The following main findings are established. Incarcerations are more persistent in low income, Christian-protestant and Latin American countries while comparative evidence is not feasible on the basis of landlockedness and legal origins owing to unfavorable post-estimation diagnostic tests. Justifications for the comparative advantages and relevance of findings to theory building in public economics are discussed.

Practical implications

First, income levels matter in the persistence of incarcerations because low-income nations vis-à-vis their high-income counterparts have less financial resources with which to prevent and deal with events like terrorism, political instability and violence that lead to incarcerations. Second, the intuition for religious domination builds on the fact that liberal societies can be more associated with incarcerations compared to conservative societies. The main theoretical contribution of this study to the literature is that the authors have built on empirical validity to provide theoretical justification as to why categorizing countries on the basis of selected fundamental characteristics determine cross-country variations in incarcerations. Such evidence is important for theory building in public economics.

Originality/value

It is important for policy makers to understand the persistence of incarcerations across nations because resources could be allocated to regions and countries, contingent on the relative importance of future incarceration tendencies.

Details

Journal of Criminological Research, Policy and Practice, vol. 4 no. 2
Type: Research Article
ISSN: 2056-3841

Keywords

Article
Publication date: 8 May 2019

Simplice Asongu, Jacinta Nwachukwu, Stella-Maris Orim and Chris Pyke

The purpose of this paper is to complement the scant macroeconomic literature on the development outcomes of social media by examining the relationship between Facebook…

3805

Abstract

Purpose

The purpose of this paper is to complement the scant macroeconomic literature on the development outcomes of social media by examining the relationship between Facebook penetration and violent crime levels in a cross-section of 148 countries for the year 2012.

Design/methodology/approach

The empirical evidence is based on ordinary least squares (OLS), Tobit and quantile regressions. In order to respond to policy concerns on the limited evidence on the consequences of social media in developing countries, the data set is disaggregated into regions and income levels. The decomposition by income levels included: low income, lower middle income, upper middle income and high income. The corresponding regions include: Europe and Central Asia, East Asia and the Pacific, Middle East and North Africa (MENA), Sub-Saharan Africa and Latin America.

Findings

From OLS and Tobit regressions, there is a negative relationship between Facebook penetration and crime. However, quantile regressions reveal that the established negative relationship is noticeable exclusively in the 90th crime quantile. Further, when the data set is decomposed into regions and income levels, the negative relationship is evident in the MENA while a positive relationship is confirmed for Sub-Saharan Africa. Policy implications are discussed.

Originality/value

Studies on the development outcomes of social media are sparse because of a lack of reliable macroeconomic data on social media. This study primarily complemented three existing studies that have leveraged on a newly available data set on Facebook.

Details

Information Technology & People, vol. 32 no. 5
Type: Research Article
ISSN: 0959-3845

Keywords

Content available
Book part
Publication date: 1 January 2005

Naresh K. Malhotra

Abstract

Details

Review of Marketing Research
Type: Book
ISBN: 978-0-85724-723-0

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