Facebook community leaders, often nonprofessionals who make a personal decision to create and manage online spaces, are becoming key players on social media sites. Using the…
Abstract
Purpose
Facebook community leaders, often nonprofessionals who make a personal decision to create and manage online spaces, are becoming key players on social media sites. Using the theoretical framework of the uses and gratifications theory, this paper reveals the motivations of these individuals who are responsible for the community's information flow, limits and members' well-being. While some studies have begun acknowledging community leaders' important role in the social media, very little is known about their motivations for creating and leading the communities, often voluntarily.
Design/methodology/approach
Using both quantitative and qualitative analyses, data were collected through a survey of 94 Facebook community leaders about their motivations for creating and leading their communities.
Findings
The content analysis of the open-ended question reveals that leaders are motivated to create communities to satisfy informational needs, social needs and individual interests. A factor analysis shows five distinct motivations for leading: social, personal, influence, efficacy and community goals. Finally, a hierarchical regression indicates that extroversion, neuroticism, agreeableness, time spent per day and being the creator of the community can predict the level of motivation to lead the Facebook community.
Originality/value
As more and more organizations use online communities, the findings of this study may provide insights into leaders' motivations that can help organizations select their community leaders. This study expands on current research about a popular communication tool, Facebook communities, by examining it within the context of the unique role of online leadership in the social media environment.
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Tali Gazit, Noa Aharony and Yair Amichai-Hamburger
Social networking sites (SNSs) have become an essential part of our lives. The purpose of this paper is to explore how demographic variables, SNS importance, social and…
Abstract
Purpose
Social networking sites (SNSs) have become an essential part of our lives. The purpose of this paper is to explore how demographic variables, SNS importance, social and informational usage, and personality traits (extroversion/introversion, openness, neuroticism, internal and external locus of control) can explain participation frequency of the four biggest SNSs in Israel: Facebook, WhatsApp, Instagram and Twitter.
Design/methodology/approach
The research was conducted in Israel during the Fall semester of the 2017–2018 academic year and encompassed 244 students. Researchers used six questionnaires to gather data: a demographic questionnaire, a participation frequency questionnaire on four different SNSs, four SNSs importance questionnaire, social and informational usage on four different SNSs questionnaire, personality questionnaire (extroversion, openness and neuroticism) and the locus of control questionnaire.
Findings
The findings revealed that different social network sites play distinct roles for various individuals. WhatsApp, the most frequently used platform, is used more by women and people with internal locus of control. Facebook is more frequently used by open people and Instagram is more frequently used by women, younger adults and neurotic people. Twitter is more frequently used by men. In addition, for all SNSs, the higher the social and informational usage is, the more important the SNSs are to the users, which significantly explains participation frequency.
Originality/value
The differences between social networks can be evidence that each social network serves a different group and does not compete with other SNSs. This may well explain why many people make use of several social networks and have a tendency to move from one to another.
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The purpose of this study was to obtain valuable insights into students’ engagement and experiences within the virtual learning environment, especially in the context of crises…
Abstract
Purpose
The purpose of this study was to obtain valuable insights into students’ engagement and experiences within the virtual learning environment, especially in the context of crises. Among the innumerable challenges people throughout the world faced during the first year of the COVID-19 pandemic, those of students in institutions of higher education needing to engage in online academic studies are of special interest. Using an online survey, this study could predict students’ online engagement during the COVID-19 pandemic through three theoretical frameworks: the students’ academic motivation to study, the Big Five personality traits, and loneliness, and with a new tool measuring the participation in the Zoom platform.
Design/methodology/approach
To examine the psychological and technological factors predicting the students’ engagement, this study surveyed 547 students from different academic institutions of higher learning.
Findings
Findings show that the less lonely the students felt, the less neurotic they were, and the higher they scored in levels of extroversion, agreeableness, consciousnesses and openness to experience, the greater their engagement in their academic studies. In addition, students who were older, more educated, with higher intrinsic motivation and lower lack of motivation were more engaged in their online academic studies. Finally, participating in classes through the Zoom platform and experiencing it positively was a significant predictor of higher academic engagement.
Originality/value
Recognizing these factors can enable educators, institutions of higher learning, counselling services and students to obtain tools for higher engagement in online learning.
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Tali Gazit, Sarit Nisim and Liat Ayalon
This study aims to evaluate the potential contribution of a membership in an online family community to older adults' overall well-being.
Abstract
Purpose
This study aims to evaluate the potential contribution of a membership in an online family community to older adults' overall well-being.
Design/methodology/approach
A total of 427 respondents over the age of 64 participated in the study (M = 74.55, SD = 7.13), answering a survey. To test the contributing of belonging to family online communities (WhatsApp), three hierarchical regression analyses were conducted, with well-being, self-perceptions of aging and loneliness as outcome variables.
Findings
Findings show that belonging to an intergenerational family online community was associated with higher levels of well-being, less loneliness and better self-perceptions of aging, even once demographic characteristics and using social media were controlled for.
Social implications
This study demonstrates the important role that the family online community membership plays in older adults' lives. This has significant implications that may contribute to intergenerational emotional solidarity.
Originality/value
The authors suggest that technology is not per se, but the intergenerational opportunities that technology facilitates that make a difference.
Peer review
The peer review history for this article is available at: https://publons.com/publon/10.1108/OIR-06-2021-0332
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Carmel Avizohar, Tali Gazit and Noa Aharony
Exploring the considerations that guide and influence members of Facebook medical support groups to disclose private information.
Abstract
Purpose
Exploring the considerations that guide and influence members of Facebook medical support groups to disclose private information.
Design/methodology/approach
The sample included 293 participants, aged 18–85 years, who answered an online survey, 155 members of Facebook medical support groups and 138 members of other Facebook groups.
Findings
Members of medical support groups attach greater importance to privacy policy, give greater value to privacy and reveal more private information, compared to members of other groups. Members of medical support groups tend to feel that they receive more support and feel that the privacy policy preserves their privacy much more. These feelings are associated with greater self-disclosure of groups' members.
Originality/value
The research insights will help medical support groups' members and admins to put into action the fundamental right to privacy and build a set of rules tailored to their individual and group needs.
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Tal Eitan and Tali Gazit
The rapid growth of social media has changed how people interact and connect with one another while also giving rise to new social-media associated psychological experiences, such…
Abstract
Purpose
The rapid growth of social media has changed how people interact and connect with one another while also giving rise to new social-media associated psychological experiences, such as the well-known fear of missing out (FoMO) and the somewhat new phenomena, the joy of missing out (JoMO). This study aims to develop a new scale for measuring JoMO and explore its independent nature and relationships with well-being, social comparison and demographic variables.
Design/methodology/approach
A sample of 230 participants filled out an online survey, including questions about demographic details, well-being, social media engagement, social comparison, FoMO and a new JoMO scale. The data was analyzed using exploratory factor analysis, hierarchical regression and structural equation modeling.
Findings
The study confirmed the validity and reliability of the new JoMO scale in three sub-categories: active JoMO, passive JoMO and coping with disconnection. Younger individuals and those who were single, with weaker psychological well-being, higher engagement in social media and greater social comparison inclinations tended to experience higher levels of FoMO. Conversely, older individuals, women and those who enjoyed stronger psychological well-being and reduced social media engagement demonstrated higher levels of JoMO. The findings also suggest a complex relationship between FoMO and JoMO.
Practical implications
The creation of an innovative JoMO measurement tool could transform both scholarly research and practical approaches to digital media interactions. This tool offers a deeper understanding of the intricate links between JoMO and factors such as social comparison and FoMO, paving the way for targeted interventions. By utilizing this, experts can foster healthier online behaviors and better psychological health through increased JoMO consciousness, reduced social media engagement and social comparisons, and FoMO management. Therefore, this fresh instrument assists in clarifying and improving how individuals engage with digital technology.
Originality/value
This research validates the JoMO scale, enhancing our understanding of JoMO and its potential effects on well-being, as well as its associations with other variables. In addition, this research provides valuable insights for future studies on social media use and JoMO, and for developing effective strategies for managing healthier online experiences.
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Tali Gazit and Jenny Bronstein
Understanding leadership in newly created online social spaces, such Facebook communities, is an important new area of study within leadership research. This study explores an…
Abstract
Purpose
Understanding leadership in newly created online social spaces, such Facebook communities, is an important new area of study within leadership research. This study explores an existing leadership model in offline environments by analyzing leadership strategies used by Facebook community leaders.
Design/methodology/approach
By using both quantitative and qualitative methods, data were collected through a survey from 94 Facebook community leaders about their leadership strategies.
Findings
Findings show that the framework of leadership behavior in offline groups can also be observed in Facebook communities. The content analysis of the open-ended questions reveals new categories reflecting unique leadership strategies in online environments. Leaders that participated in the study focused on strategies of content and team management, provided their groups with relevant content and personal stories to engage their members and strived to lead both offline and online-related social spaces to build a sense of community.
Originality/value
The growing number of Facebook community leaders and their key role in social media communities raise new questions about their position in light of what is already known about traditional leadership. Since social media occupies a central place in almost every aspect in everyday life, understanding the way that leaders manage these online communities is ever more important, and it can lead to an advancement in online communications.
Peer review
The peer review history for this article is available at: https://publons.com/publon/10.1108/OIR-01-2020-0034.
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To date, only a limited number of studies have considered WhatsApp groups. The purpose of this paper is to focus on single WhatsApp groups and explore their special…
Abstract
Purpose
To date, only a limited number of studies have considered WhatsApp groups. The purpose of this paper is to focus on single WhatsApp groups and explore their special characteristics and dynamics. The present study used the social support perspective, Big Five model and narcissism paradigm to predict the level of participation in WhatsApp groups with these variables.
Design/methodology/approach
The research was conducted in Israel during the Spring semester of the 2017 academic year and encompassed 127 students. Researchers used eight questionnaires to gather data: a demographic questionnaire; a perceived social support questionnaire; three characteristics from the BIG5 questionnaire: extroversion, openness to experience and neuroticism; a narcissistic questionnaire; questions about WhatsApp usage; questions about one meaningful WhatsApp group; participation level in the meaningful group; and group importance.
Findings
The findings confirmed that psychological factors such as social support, extroversion and narcissism significantly predict the level of participation in WhatsApp groups. It was also found that age, the level of group importance, being the group’s manager, WhatsApp usage and group’s subject play an important role in the participation level.
Originality/value
These results affirmed the importance of psychological factors when exploring new technological platforms, as the paper proposes that individuals may behave differently in various technological environments due to their psychological characteristics. The study expanded current research about a popular communication tool, WhatsApp, by examining it within the special context of WhatsApp groups. This focus enables researchers to follow the special dynamics that take place in a new technological platform.
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Umair Rehman, Muhammad Umair Shah, Frank Danzinger, Tali Gazit, Patrick C.K. Hung and G. Zeynep Gurkas Aydin
The purpose of this paper is to explore how computer self-efficacy (CSE), perceived information overload (IO) and the digital native perspective predict students’ information…
Abstract
Purpose
The purpose of this paper is to explore how computer self-efficacy (CSE), perceived information overload (IO) and the digital native perspective predict students’ information literacy (IL) self-efficacy.
Design/methodology/approach
The research was conducted in Israel and comprised 117 students from the Information Science Department at Bar-Ilan University. Researchers used five questionnaires to gather personal details: a demographic questionnaire, the IL self-efficacy questionnaire, the CSE questionnaire, technology usage (TU) questionnaire and the perceived IO questionnaire.
Findings
The findings confirm that these variables significantly predict students’ IL self-efficacy.
Originality/value
Instructors and librarians should be familiar with the issue of individual differences, as well with the issue of students’ age. These factors may help them choose the most appropriate way when instructing IL skills to their students.