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Abstract
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Angela Miles, Marka Fleming and Arlise P. McKinney
Retaliation complaints in the workplace have increased 71 percent in the past ten years with a record high of more than 32,000 complaints filed in 2008. The purpose of this paper…
Abstract
Purpose
Retaliation complaints in the workplace have increased 71 percent in the past ten years with a record high of more than 32,000 complaints filed in 2008. The purpose of this paper is to review retaliation legislation to clarify for employers and employees the protected provisions and provide guidance for complying with this important anti‐discrimination statute to aid in promoting a fair and unbiased work environment.
Design/methodology/approach
This paper reviews retaliation claims in cases of US employment discrimination including the central elements and covered individuals. It also reviews key recent rulings that have broadened what constitutes retaliation to better understand its impact in workforce management practices. Equity and organizational justice theories are drawn upon to address performance management and employee discipline issues that may arise in the workplace and how organizational action may be impacted by the retaliation statute.
Findings
Retaliation is often considered to be an overt act (e.g. demotion or termination) but this review demonstrates that adverse employment actions need not be overt or result from loss of job or wages by the employee. This review can be used to avoid costly litigation but also convey that retaliation statutes do not unduly influence the employer's right to discipline employees.
Originality/value
This paper helps practitioners and researchers better understand retaliation and its purpose in preventing unfair work practices. This historical review of retaliation should help improve employer policies and procedures as well as training efforts in complying with equal employment opportunity laws without compromising concerns related to productivity or disciplinary procedures.
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Anuj Dixit, Srikanta Routroy and Sunil Kumar Dubey
The purpose of this paper is to identify, analyze and classify (i.e. driving and dependence power) the government-supported health-care supply chain enablers (GHSCEs) in rural…
Abstract
Purpose
The purpose of this paper is to identify, analyze and classify (i.e. driving and dependence power) the government-supported health-care supply chain enablers (GHSCEs) in rural areas of India for enhancing availability and minimizing wastage of generic medicines.
Design/methodology/approach
A methodology is proposed using interpretive structural modeling (ISM) – fuzzy matriced impacts croises multiplication appliqueeaun classement (Fuzzy MICMAC) analysis to analyze the GHSCEs on the basis of inputs collected from various stakeholders about their driving and dependence power.
Findings
The performance measurement system, employee recognition and reward, technology adoption, training cell and inbuilt analytical tool for IT system were found to be the appropriate GHSCEs where efforts and resources should be put for enhancing availability and minimizing wastage.
Research limitations/implications
The proposed approach provides a platform for the both researchers and academicians to understand the GHSCEs and their relationships. It also provides the direction to the government for optimally allocating the efforts and resources to enhance the current performance level of generic drug distribution.
Originality/value
Although many issues related to health-care supply chain have been widely researched and reported, no literature has been found for analysis of GHSCEs to choose the appropriate set of GHSCEs for supply chain performance improvement in general and developing country like India in specific.
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Thuy Thi Thanh Nguyen and Man-Ling Chang
The purpose of this paper is to explore the antecedents of the decision of whether to outsource human resources (HR). Two moderators are considered: the lack of in-house HR…
Abstract
Purpose
The purpose of this paper is to explore the antecedents of the decision of whether to outsource human resources (HR). Two moderators are considered: the lack of in-house HR expertise and positive HR outcome.
Design/methodology/approach
This study uses data collected from 85 Vietnamese firms of different sizes. Regression analysis is used to examine the research hypotheses.
Findings
The strategic involvement of HR management is positively related to the decision to outsource HR. As expected, a positive significant relationship exists between cost reduction and the decision to outsource HR for non-core HR activities. For core HR activities, demand uncertainty relates positively to the decision to outsource HR, and the lack of HR expertise moderates the process of HR outsourcing (HRO).
Research limitations/implications
Although the focus on firms in Vietnam may help to control for cultural factors, it may also limit generalizability. Because of the limited number of samples, this study cannot compare results across different industries. Future research should focus on the cross-cultural aspects of this issue or compare differences across industries.
Practical implications
This study provides HR managers with guidelines for making appropriate decisions regarding HRO. Vendors can exploit aspects of core vs non-core activities to provide professional services that satisfy the demands of firms.
Originality/value
Based on a theoretical approach, this work analyzes the decision to outsource HR in developing countries, an area that heretofore has received scant research attention.
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The purpose of this paper is to examine the micropolitical strategies principals use to influence school staffing within an urban school district.
Abstract
Purpose
The purpose of this paper is to examine the micropolitical strategies principals use to influence school staffing within an urban school district.
Design/methodology/approach
The author used a qualitative case study approach drawing upon 47 semi-structured participant interviews with 25 individual research participants, 80 hours of observations, and 36 district artifacts. The author completed an iterative analysis using ATLAS.ti with a coding scheme informed by the educational leadership, human resource management, and micropolitical literatures.
Findings
The findings illustrate that school principals engaged productively within district staffing procedures to influence the allocation and composition of teaching staff within their schools. The iterative analysis identified three micropolitical strategies employed by school principals, including advocacy, acquiring leverage, and networking. First, principals used advocacy to shape personnel staff’s understanding of school needs. Second, principals acquired leverage over staffing by enlisting the support of their school supervisor. Finally, principals networked with colleagues to identify teachers within the district’s transfer system for possible hire.
Research limitations/implications
The findings have both practical and research significance. Practically, the findings highlight how principals engage in leadership within the context of district staffing processes. With respect to research, the findings address an important gap in the literature as it pertains to principal’s leadership actions in relation to internal district administrative processes.
Originality/value
The findings of this study are unique in that they challenge the conventional view of district staffing procedures, which has typically framed these procedures as barriers to principal leadership. The findings suggest district staffing procedures can be a forum for productive leadership actions.
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This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting‐edge research and case studies.
Abstract
Purpose
This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting‐edge research and case studies.
Design/methodology/approach
This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.
Findings
Innovation and creativity are prerequisites to successful development of both new processes and new products. Therefore, these attributes are essential for companies wishing to remain competitive. But where do these necessary attributes come from? Is it through good management? Is it by hiring the most creative individuals? Does it require an institutional culture that fosters creativity? These are all important questions that need to be addressed by firms wishing to increase creativity and competitiveness. Small and medium‐sized enterprises (SME) may be particularly keen to discover how they can compete with larger companies by becoming more innovative and creative than their larger competitors.
Practical implications
The paper provides strategic insights and practical thinking that have influenced some of the world's leading organizations.
Originality/value
The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy‐to digest format.
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Rodolfo Wadovski, Roberto Nogueira and Paula Chimenti
Genetic knowledge is advancing steadily while at the same time DNA sequencing prices are dropping fast, but the diffusion of genetic services (GS) has been slow. The purpose of…
Abstract
Purpose
Genetic knowledge is advancing steadily while at the same time DNA sequencing prices are dropping fast, but the diffusion of genetic services (GS) has been slow. The purpose of this paper is to identify GS diffusion drivers in the precision medicine (PM) ecosystem.
Design/methodology/approach
After reviewing the literature on innovation diffusion, particularly on GS diffusion, the PM ecosystem actors are interviewed to obtain their perspective. Using content analysis, the interviewees’ visions were interplayed with the literature to achieve driver conceptualization, which posteriorly originated broad themes.
Findings
The results indicate that GS diffusion depends on satisfying aspects from three broad themes and respective drivers: technology (evidence strength and credibility, customization, knowledge, data and information, tech evolution speed and cost), human (ethics, privacy and security and user power) and business (prevention, holistic view of the individual, public policy and regulation, business model and management).
Practical implications
The main management implications refer to considering health care in a multidisciplinary way, investing in the propagation of genetic knowledge, standardizing medical records and interpreting data.
Originality/value
This study, to the best of authors’ knowledge, is the first attempt to understand GS diffusion from a broad perspective, taking into account the PM stakeholders’ view. The 13 drivers offer a comprehensive understanding of how GS could spread in health care and they can assist researchers and practitioners to discuss and set strategies based on an initial structured map.
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Paul Kauppila and Sharon Russell
Discusses the new Dr Martin Luther King Jr Library in San Jose´, California, which will house the collections of the San Jose´ Public Library’s main branch and the San Jose´ State…
Abstract
Discusses the new Dr Martin Luther King Jr Library in San Jose´, California, which will house the collections of the San Jose´ Public Library’s main branch and the San Jose´ State University’s Library system in one new building. Outlines the conception of the project, the site selection and the planning process. Considers the communities served, usage patterns and services. Focuses on the management structure and operations in light of a, perhaps controversial, aspect of mixing city and university library staff under the same roof, some performing similar functions, but with different supervisors and employing agencies. Discusses the new library in the context of other joint‐use libraries and in the context of economies of scale and future trends. Evaluates the arising challenges and opportunities.
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Susan P. McGrath, Emily Wells, Krystal M. McGovern, Irina Perreard, Kathleen Stewart, Dennis McGrath and George Blike
Although it is widely acknowledged that health care delivery systems are complex adaptive systems, there are gaps in understanding the application of systems engineering…
Abstract
Although it is widely acknowledged that health care delivery systems are complex adaptive systems, there are gaps in understanding the application of systems engineering approaches to systems analysis and redesign in the health care domain. Commonly employed methods, such as statistical analysis of risk factors and outcomes, are simply not adequate to robustly characterize all system requirements and facilitate reliable design of complex care delivery systems. This is especially apparent in institutional-level systems, such as patient safety programs that must mitigate the risk of infections and other complications that can occur in virtually any setting providing direct and indirect patient care. The case example presented here illustrates the application of various system engineering methods to identify requirements and intervention candidates for a critical patient safety problem known as failure to rescue. Detailed descriptions of the analysis methods and their application are presented along with specific analysis artifacts related to the failure to rescue case study. Given the prevalence of complex systems in health care, this practical and effective approach provides an important example of how systems engineering methods can effectively address the shortcomings in current health care analysis and design, where complex systems are increasingly prevalent.