Suganthi Manoharan, Norliza Katuk, Syahida Hassan and Rahayu Ahmad
Despite internet banking’s popularity, there is a rise in phishing attacks related to online banking transactions. Phishing attacks involved the process of sending out electronic…
Abstract
Purpose
Despite internet banking’s popularity, there is a rise in phishing attacks related to online banking transactions. Phishing attacks involved the process of sending out electronic mails impersonating the valid banking institutions to their customers and demanding confidential data such as credential and transaction authorisation code. The purpose of this paper is to propose a theoretical model of individual and technological factors influencing Malaysian internet banking users’ intention in responding to malicious uniform resource locator (URL) in phishing email content.
Design/methodology/approach
It applied the protective motivation theory, the theories of reasoned action and planned behaviour, the habit theory and the trust theory to examine the factors influencing internet banking users’ intention to click URLs in phishing emails. The study identifies individual and technological factors with ten hypotheses. A total of 368 Malaysian respondents voluntarily participated in an online survey conducted in the first week of March 2021. The partial least squares method provided in SmartPLS-3 was used to model the data.
Findings
The results revealed that individual factors, namely, internet banking experience, understanding the phishing meaning, response cost, trust and perceived ability were the significant influencing factors of internet banking users’ intention to click the link in phishing emails. This study also suggested that technological factors were not relevant in describing the behavioural intention of internet banking users in clicking the links in phishing emails.
Social implications
The findings could contribute to Malaysian banking sectors and relevant government agencies in educating and increasing internet banking users’ awareness towards phishing emails.
Originality/value
The outcomes demonstrated the individual factors that influenced internet banking users’ intention in responding to phishing emails that are specific and relevant to Malaysia’s context.
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Farah Syahida Firdaus, Ridho Bramulya Ikhsan and Yudi Fernando
This paper aims to model Muslim consumers' purchase behaviour that predicts the impacts of behavioural factors of spirituality, emotional value, image, trust and satisfaction on…
Abstract
Purpose
This paper aims to model Muslim consumers' purchase behaviour that predicts the impacts of behavioural factors of spirituality, emotional value, image, trust and satisfaction on Halal-labelled food products. The model was used among Muslim consumers in Indonesia and France.
Design/methodology/approach
A survey was conducted among Indonesian and French Muslim consumers who had bought Halal-labelled food products. The model was examined using Partial Least Squares Structural Equation Modeling (PLS-SEM) with multi-group analysis (PLS-MGA) to test specific differences between sample groups.
Findings
All proposed hypotheses were accepted, except for the trust in purchasing behaviour. It was not significantly different in the two sample groups. The linkage from image to purchasing behaviour was not significantly related to the French sample group, and emotional value did not influence Halal-labelled food product purchase behaviour in the Indonesian sample group. The MGA results found a significant difference in spirituality, emotional value image and trust among Indonesian and French Muslim consumers.
Practical implications
The guarantee of Halal food through a Halal label can fulfil the spirituality of Muslim consumers in carrying out Allah’s (SWT) command to consume Halal food, creating a product image, trust, satisfaction and emotional value that encourages positive buying behaviour. The finding shows that Muslim spirituality has extended the Islamic marketing literature to predict Muslim consumer behaviour. The company can emphasise in advertisements that the Halal-certified logo reflects the quality of products.
Originality/value
To the best of the authors’ knowledge, this research is among the early study empirically confirming that spirituality and emotional value are critical domains to predict purchase behaviour between two different groups of Indonesian and French Muslim consumers.
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Ehab Ezzat Fahmy Omar and Ahmed Amin Hashim Ibrahim
The study aims to examine the moderating role of COVID-19 in the effect of financial technology on bank performance in the Egyptian banking sector.
Abstract
Purpose
The study aims to examine the moderating role of COVID-19 in the effect of financial technology on bank performance in the Egyptian banking sector.
Design/methodology/approach
The study uses a panel regression model, estimated using a fixed-effects approach, for the period spanning 2016–2022.
Findings
The study reveals a significant positive effect of financial technology on bank performance. In contrast, control variables such as the inflation rate and firm size show no notable impact on performance. Conversely, the annual gross domestic product growth rate exhibits a positive and significant influence on bank performance. Furthermore, COVID-19 moderates the relationship between the cost of software automation and variables such as capital adequacy (CA), asset quality (AQ) and liquidity, as well as the relationship between ATM machines and liquidity. However, it does not affect the relationship between the number of credit cards and any performance metrics.
Research limitations/implications
The study focuses exclusively on one country, Egypt and one industry, banking. Other financial institutions, such as insurance companies, leasing companies and investment trusts, are not included in this analysis.
Practical implications
The results confirm the policymakers should encourage collaboration between banks and fintech firms by relaxing regulatory constraints and providing incentives for mergers and acquisitions, which can generate significant synergies within the banking sector.
Originality/value
To the best of the authors’ knowledge, this is the first study to examine the impact of financial technology on bank performance using five different measures: CA, AQ, earnings, liquidity management and financial stability.
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Zakiul Fuady Muhammad Daud and Raihanah Azahari
The purpose of this paper is to identify the conditions of the wajibah (obligatory) will under compilation of Islamic law (KHI) and the application and rationale of wajibah wills…
Abstract
Purpose
The purpose of this paper is to identify the conditions of the wajibah (obligatory) will under compilation of Islamic law (KHI) and the application and rationale of wajibah wills in religious justice. The wajibah will is a form of judicial wealth transition that can deliver an inheritance to an heir who is not otherwise eligible for it. It is implemented in some Islamic countries, including Indonesia, based on the KHI.
Design/methodology/approach
This is a descriptive qualitative study that uses documentation as a data-collection method. This study applies the content-analysis method to the data collected.
Findings
The results of study indicate that, under KHI, a wajibah will only be given to adopted children. Nevertheless, in the practice of religious justice, the wajibah will is also granted to heirs of faiths other than Islam and to illegitimate children. The rationale for the wajibah will involves historical factors and public considerations.
Originality/value
This paper provides information on the practice of the wajibah will in Indonesia in view of the plurality of the Indonesian people. Thus, the wajibah will is an appropriate instrument to attain justness in the well-being of the community. This paper also attempts to give a critical review of the practice based on five necessities.