Sasmita Palo and Sweta Panigrahi
Over the past two decades, several countries across the globe have been restructuring their power sector. Orissa has earned the distinction of being the first state in the Indian…
Abstract
Over the past two decades, several countries across the globe have been restructuring their power sector. Orissa has earned the distinction of being the first state in the Indian Union as well as the first region in South Asia to bring about reform in the electricity sector. Under the reform program, the former Orissa State Electricity Board was unbundled into generation, transmission and distribution and the four distribution zones were privatized through the process of international competitive bidding.
Details
Keywords
The special importance of microfinance institutions (MFIs) in the context of emerging economies is well acknowledged. The success of MFIs is country, culture and context-specific…
Abstract
Purpose
The special importance of microfinance institutions (MFIs) in the context of emerging economies is well acknowledged. The success of MFIs is country, culture and context-specific. This study aims to capture the organizational sustainability viewpoint of MFIs through the experiences and insights of the managers engaged in running MFIs in an emerging market.
Design/methodology/approach
The study follows a qualitative approach and collects primary data through insightful interactions with the senior managers of various Indian MFIs, followed by thematic analysis to identify the factors impacting the sustainability of MFIs. It is supplemented by an extensive systematic literature review to enrich the findings. The identified factors are then analyzed through the lens of a balanced scorecard (BSC) approach to developing a framework in assessing the performance of MFIs operating in similar to this study’s context.
Findings
The authors observe that the majority of the studies on MFI sustainability are financial outcome centric. This study adds value by exploring a holistic and organization-centric approach drawing support from stakeholder theory, which emphasizes that the shareholders, employees and customers are equally important for the sustainability of the MFIs.
Research limitations/implications
While the identified sustainability factors would help the practitioners focus upon the factors of improvement, the BSC framework would facilitate the conduct of performance review and taking related decisions thereon for the sustainability of MFIs.
Originality/value
To the best of the authors’ knowledge, this study is the first of its kind to attempt to assess the MFI organizations striving for sustainability through the lens of BSC framework.