Mark Eshwar Lokanan and Susan Liu
This study aims to examine the demographic factors of investors, contributing to financial victimization that occurs in Canada from June of 2008 to December of 2019.
Abstract
Purpose
This study aims to examine the demographic factors of investors, contributing to financial victimization that occurs in Canada from June of 2008 to December of 2019.
Design/methodology/approach
In all 235 cases disclosing the details of financial crime victims are collected from the Industry Regulatory Organization of Canada (IIROC) enforcement platform between June of 2009 and December of 2019 for the analysis. The study used a descriptive analysis to showcase the demographic characteristics of investors who have been victims of financial crimes in Canada.
Findings
The findings indicate that these investors of age 60 and above were more likely to fall prey to various types of financial crime. The results also disclosed that retirees and investors with limited investment knowledge increase the probability of being vulnerable to the perpetrators than others.
Research limitations/implications
Overall, the study helps regulators in the securities industry gain insights into demographic portraits of the more vulnerable investors. Hence, more precautionary measures could pitch into these concerns to protect specific subsets of investors from investment fraud.
Originality/value
Individuals who are more vulnerable to investment fraud might not be entirely comparable with the stereotypical victims that most studies portray. The research gap could cause individual investors who appear to be at lower risk to unconsciously fall prey to investment fraud. The IIROC study, detailing the demographic factors of victims, can fill the gap and improve understanding of the tendency of victims.
Details
Keywords
Yu-Shan Liu and Susan Wohlsdorf Arendt
The purpose of this study was to develop a measurement scale to assess work motives for hospitality employees utilizing McClelland’s theory of needs as the theoretical…
Abstract
Purpose
The purpose of this study was to develop a measurement scale to assess work motives for hospitality employees utilizing McClelland’s theory of needs as the theoretical underpinning.
Design/methodology/approach
Both qualitative and quantitative methods were applied to achieve the study purpose. First, individual interviews were conducted to explore employee work motives and develop work motive scale items. Second, data from a self-administered paper questionnaire, completed by 388 respondents, were used to validate the developed scale.
Findings
Four themes were identified which reflect employees’ perspectives of hospitality jobs and culture: the job itself, need for affiliation, need for achievement and need for power. The developed scale, consisting of 22 items, was found to be reliable and valid in assessing work motives.
Research limitations/implications
The majority of participants were entry-level employees; therefore, the developed scale may not be useful when assessing work motives of individuals not in front-line positions. Future research could extend the measurement model to investigate work motives of individuals in managerial positions. In addition, future research could assess work motives as antecedents of employee organizational behaviors and attitudes.
Practical implications
The developed scale could be used as a selection tool to assess applicants’ work motives, thereby assisting employers in making effective hiring decisions.
Originality/value
This study contributes a new reliable and valid measurement scale developed specifically to address the unique work motives desirable for individuals seeking employment in the hospitality industry.
Details
Keywords
Susan E. Thomas and Anne E. Leonard
The purpose of this paper is to interpret and discuss survey results of a study of academic librarians’ scholarship and creative work outside of library and information science in…
Abstract
Purpose
The purpose of this paper is to interpret and discuss survey results of a study of academic librarians’ scholarship and creative work outside of library and information science in order to reveal some librarians’ motivations to perform such work as well as their perceptions of administrators’ attitudes toward it.
Design/methodology/approach
The authors published a link to a qualitative survey instrument on COLLIB-L and ULS-L, the e-mail lists for the college libraries section and the university libraries section of American Library Association, asking that only academic librarians engaged in scholarship and creative work outside of library and information science participate. This paper is an exploratory analysis of the survey results.
Findings
Librarians reported that they produce such work for many reasons, including personal satisfaction, dynamic and successful liaison work, and ongoing commitment to scholarship and creative work. Academic librarians who produce non-LIS work do so with varying levels of support, and the recognition of such work is inconsistent among institutions.
Originality/value
The authors are the first to query American academic librarians specifically about their scholarship or creative work outside of library and information science. Managers and administrators will glean much about academic librarians’ attitudes toward such work and how it adds value to the library operation and institution. Findings could affect criteria for reappointment, promotion, and tenure.
Details
Keywords
Gabriela Uribe, Carmen Huckel Schneider, Ferdinand Mukumbang, Hueiming Liu, Susan Woolfenden, Tabitha Jones, James Gillespie, Harriet Hiscock, Fiona Haigh, Sharon Goldfeld, Ilan Katz, Andrew Page, Vicki Giannopoulos, Paul Haber, Nick Goodwin, Teresa Anderson, John Eastwood and Michelle Cunich
In this paper, we aim to test the usefulness and contribute to the further development of analytical frameworks that guide research into integrated health and social care…
Abstract
Purpose
In this paper, we aim to test the usefulness and contribute to the further development of analytical frameworks that guide research into integrated health and social care initiatives.
Design/methodology/approach
This study uses case studies based in decentralised administrative areas within the New South Wales state health system using (1) the Innovative Policy Supports for Integrated Health and Social Care Programs Framework, (2) the Consolidated Framework for Implementation Research and (3) the Framework on the Emergence and Effectiveness of Global Health Networks to assess the quality of international policies and/or strategies and integrated health and social care networks.
Findings
This study facilitates and advances integrated health and social care knowledge, moving from the study of local initiatives to a higher-level taxonomy of integrated care initiatives and exploring the emergence and effectiveness of global integrated care knowledge exchange networks. This paper proposes the use of three different frameworks to assess enhancement of the integrated health and social care using an array of multi-level innovation efforts as case studies.
Research limitations/implications
This paper highlights the need for further research, and additional supports for formulating a single unified integrated health and social care framework that can assess innovations at multiple levels beyond local settings.
Practical implications
A stronger partnership with key stakeholders to enhance integrated health and social care research capabilities would be a feasible way to increase care and research capabilities in all sectors.
Social implications
Health and social care clinicians, consumer representatives, service managers, policymakers and network knowledge partners must co-design a unified framework that better reflects the large multi-level agenda for integrated health and social care system change.
Originality/value
This novel study examines the level of integration of local space-based health and social care interventions, develops a taxonomy of local health district and/or primary care network integrated care initiatives to locate the “local” within a broader policy context and evaluates the quality of international policies and/or strategies and integrated health and social care networks.
Details
Keywords
Wenjun Jiang, Shuli Liu and Susan Li
Green economy and economic development with high quality have set higher requirements for the development of the urban logistics industry. It can grasp the recent development…
Abstract
Purpose
Green economy and economic development with high quality have set higher requirements for the development of the urban logistics industry. It can grasp the recent development level of the urban logistics industry by measuring its environmental efficiency to guide its future development direction. The purpose of this study is to improve the environmental efficiency and development level of the urban logistics industry by using a reasonable evaluation method.
Design/methodology/approach
This paper uses information entropy to directly aggregate index weights from different models to acquire comprehensive index weights (CIWs) for calculating peer-evaluation efficiency. Then, we weight self and peer-efficiencies to obtain final efficiency. The environmental efficiencies of the urban logistics industry in Anhui Province in 2019 are obtained according to the above method.
Findings
Several findings are summarized below. The logistics industry in Anhui is in urgent need of improving environmental efficiency. The environmental efficiency of the logistics industry in North Anhui is the highest one, showing that the logistics industry in North Anhui has achieved a relative balance between economic development and environmental protection. Their final cross-efficiency values based on the CIWs are smaller than those based on the comprehensive efficiency. And the environmental efficiency of almost all urban logistics industries is lower than its economic efficiency. The findings show that the proposed method is feasible and more reasonable. More economic implications and suggestions are proposed.
Originality/value
This paper proposes an extended cross-efficiency evaluation method based on information entropy to measure the environmental efficiency of the urban logistics industry, effectively avoiding the overestimation of efficiency results.
Details
Keywords
Muhammad Ali, Susan Freeman, Lei Shen, Lin Xiong and Muhammad Adnan Zahid Chudhery
This study clarifies how intra-organizational social capital (IOSC) and unit-organizational ambidexterity (UOA), using resource-based view and dynamic capability theory, together…
Abstract
Purpose
This study clarifies how intra-organizational social capital (IOSC) and unit-organizational ambidexterity (UOA), using resource-based view and dynamic capability theory, together support organizational value creation. While there is research in strategic human resource management (SHRM) exploring the role of resources and its uses, there remains limited understanding of how resources are linked and their effective utilization in the service sector. This study aims to examine the mediating process linking employee-experienced service-oriented high-performance work systems (SHPWS) experienced by employees and service performance by integrating IOSC and UOA.
Design/methodology/approach
This study uses time lagged data from managers and employees of different branches of Chinese state-owned banks. To test the proposed hypotheses, path analysis was applied.
Findings
The path analysis results reveal that employee-experienced SHPWS is an important antecedent of service performance. Moreover, IOSC (as resources) and UOA (uses) strongly mediate the theorized relationship.
Originality/value
This study attempts to refine theory and practice with clearer, more insightful and coherent means to better understand and help unpack the ‘black box’ between SHPWS-performance relationships through a new linkage model.
Details
Keywords
J. Irudhaya Rajesh, Verma Prikshat, Susan Kirk, Muhammad Mohtsham Saeed, Parth Patel and Malik Muhammad Sheheryar Khan
This study aims to explore how transformational leaders enhance public service employees’ growth satisfaction in the job and mitigate job stress and burnout, incorporating…
Abstract
Purpose
This study aims to explore how transformational leaders enhance public service employees’ growth satisfaction in the job and mitigate job stress and burnout, incorporating follower interpersonal communication satisfaction with the leader (IPCSL) as a mediator.
Design/methodology/approach
On the basis of the survey data collected from the Indian public service employees, regression analysis, bootstrapping and SOBEL test are used to test the proposed research model.
Findings
The findings highlighted a partial mediation of follower interpersonal communication satisfaction with leader between transformational leadership (TL) and public service employees’ growth satisfaction in the job. Although there was no significant direct effect of TL on job stress and burnout, the results underlined a significant indirect effect of follower IPCSL.
Originality/value
By examining the important role of follower IPCSL, this study unravels the precise intervening mechanism between TL and follower affective outcomes like growth satisfaction in job, job stress and burnout among public service employees.
Details
Keywords
Muhammad Mohsin Butt, Susan Rose, Stephen Wilkins and Junaid Ul Haq
Multinational corporations (MNCs) that want to compete in markets worldwide should not underestimate the influences of religion on consumer demand. Almost one quarter of the…
Abstract
Purpose
Multinational corporations (MNCs) that want to compete in markets worldwide should not underestimate the influences of religion on consumer demand. Almost one quarter of the world’s population is Muslim so it is important for MNCs to get into the Muslim mind set when operating in countries where Islam has a large influence. The purpose of this paper is to assess the extent to which consumer-based brand equity in a religious market results from the psychological and behavioural characteristics of consumers rather than from product characteristics.
Design/methodology/approach
A quantitative survey method was adopted, using a total sample of 551 Muslim consumers in Malaysia and Pakistan. A holistic model conceptualising three potential psychological and behavioural predictors of consumer-based halal brand equity (CBHBE) was created and then tested using structural equation modelling.
Findings
The strength of an individual’s religious identity was found to be a strong predictor of consumer halal choice behaviour and perceived self-expressive religious benefits. Consumers’ halal choice behaviour and perceived self-expressive benefits directly predict CBHBE. Moreover, consumer halal choice behaviour partially mediates the relationship between self-expressive benefits and CBHBE.
Practical implications
The authors conclude that firms targeting Muslim consumers can maximise CBHBE by focussing their marketing strategies on the three psychological and behavioural constructs identified in the model. For example, by using halal certification logos and providing convincing information about the halalness of their brand, businesses can facilitate Muslim consumers’ search processes in relation to their choice behaviour.
Originality/value
The study contributes to the existing international branding literature in two main ways. First, it introduces and defines the concept of CBHBE. Second, it identifies and empirically validates the important psychological and behavioural predictors of CBHBE.
Details
Keywords
Marcellia Susan, Jacinta Winarto and Ika Gunawan
This research aims to determine the factors that can affect financial literacy in Micro, Small, and Medium Enterprises (MSMEs), especially regarding loans and budgeting. Data are…
Abstract
This research aims to determine the factors that can affect financial literacy in Micro, Small, and Medium Enterprises (MSMEs), especially regarding loans and budgeting. Data are obtained using a survey of owners or managers of MSMEs, which is then processed using multiple regression. This research contributes toward a deeper understanding of MSMEs’ financial literacy determinants, specifically regarding loans and budgeting, in a pandemic situation that differs from ordinary circumstances and encourages many financial activities to utilize technology. The research results indicate the role of Financial Education, Money Attitude, and Financial Socialization Agents in determining MSMEs’ financial knowledge and skills regarding loans and budgets.
Details
Keywords
Chunlei Li, Chaodie Liu, Zhoufeng Liu, Ruimin Yang and Yun Huang
The purpose of this paper is to focus on the design of automated fabric defect detection based on cascaded low-rank decomposition and to maintain high quality control in textile…
Abstract
Purpose
The purpose of this paper is to focus on the design of automated fabric defect detection based on cascaded low-rank decomposition and to maintain high quality control in textile manufacturing.
Design/methodology/approach
This paper proposed a fabric defect detection algorithm based on cascaded low-rank decomposition. First, the constructed Gabor feature matrix is divided into a low-rank matrix and sparse matrix using low-rank decomposition technique, and the sparse matrix is used as priori matrix where higher values indicate a higher probability of abnormality. Second, we conducted the second low-rank decomposition for the constructed texton feature matrix under the guidance of the priori matrix. Finally, an improved adaptive threshold segmentation algorithm was adopted to segment the saliency map generated by the final sparse matrix to locate the defect regions.
Findings
The proposed method was evaluated on the public fabric image databases. By comparing with the ground-truth, the average detection rate of 98.26% was obtained and is superior to the state-of-the-art.
Originality/value
The cascaded low-rank decomposition was first proposed and applied into the fabric defect detection. The quantitative value shows the effectiveness of the detection method. Hence, the proposed method can be used for accurate defect detection and automated analysis system.