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1 – 10 of 19Trent E. Johnson and Susan E.P. Bastian
The purpose of the study was to devise an instrument, labelled the Fine Wine Instrument (FWI), to measure the fine wine behaviour of respondents and then use that base to segment…
Abstract
Purpose
The purpose of the study was to devise an instrument, labelled the Fine Wine Instrument (FWI), to measure the fine wine behaviour of respondents and then use that base to segment the consumer sample. The behaviour of those respondents who scored highly on the FWI was examined in detail.
Design/methodology/approach
An online survey collected quantitative information from a convenience sample of Australian wine consumers (n = 1,017). Using the FWI as the segmentation base, cluster analysis identified three segments of consumers, denoted “Wine Enthusiasts”, “Aspirants” and “No Frills” wine drinkers, and their respective wine-related behaviours were examined.
Findings
The Wine Enthusiasts’ segment consumed more wine, spent more money on wine and were more knowledgeable about wine than the other two segments. The demographics of the Wine Enthusiasts’ segment indicated that the members were not consistent with the conventional view of wine connoisseurs, as many were under the age of 35. Their lifetime value to the wine industry was highlighted along with potential targeting strategies. Some structural elements of the Australian domestic wine market were also noted.
Practical implications
A segmentation base of a wine market is presented, which the authors argue provides a more sophisticated analysis than other commonly used segmentation bases.
Originality/value
This study was the first to segment the Australian market using the recently developed FWI. The study provides the latest information on this market and deeper consumer insights that may permit better business-to-consumer engagement.
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Ellena S. King, Trent E. Johnson, Susan E.P. Bastian, Patricia Osidacz and I. Leigh Francis
The purpose of this paper is to determine the degree to which wine consumers in South Australia have different liking for white wine styles, and to relate reported liking to wine…
Abstract
Purpose
The purpose of this paper is to determine the degree to which wine consumers in South Australia have different liking for white wine styles, and to relate reported liking to wine knowledge and demographic differences.
Design/methodology/approach
A group of 150 regular white wine drinking consumers from the Adelaide metropolitan area responded to a wine habits and attitudes questionnaire. Consumers were segmented based on self‐reported liking of white wine styles, with three distinct segments identified.
Findings
Sauvignon Blanc wine likers were mainly younger females with low wine knowledge who reported not drinking Chardonnay wines. Conversely, “Riesling wine likers” were generally older with higher wine knowledge. These consumers were interested in the region, vintage and alcohol level when purchasing white wine. The final group (40 percent of the total sample) had a lower liking for Riesling wines, but liked all types relatively highly, had low to moderate wine knowledge and took more note of expert opinion than the other clusters.
Research limitations/implications
The findings of this study can be extrapolated to the South Australian population, however, the sample size may restrict the generalisation of the results to the broader Australian population.
Originality/value
The results of this study provide initial insights into the behaviour of white wine consumers and highlight the importance of wine knowledge in differentiating consumer liking. Some strategies for influencing consumers' preference are suggested.
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Latisha Reynolds, Samantha McClellan, Susan Finley, George Martinez and Rosalinda Hernandez Linares
This paper aims to highlight recent resources on information literacy (IL) and library instruction, providing an introductory overview and a selected annotated bibliography of…
Abstract
Purpose
This paper aims to highlight recent resources on information literacy (IL) and library instruction, providing an introductory overview and a selected annotated bibliography of publications covering all library types.
Design/methodology/approach
This paper introduces and annotates English-language periodical articles, monographs, dissertations and other materials on library instruction and IL published in 2015.
Findings
This paper provides information about each source, describes the characteristics of current scholarship and highlights sources that contain either unique or significant scholarly contributions.
Originality/value
The information may be used by librarians and interested parties as a quick reference to literature on library instruction and IL.
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Bettina Lynda Bastian, Bronwyn P. Wood and Poh Yen Ng
This study examines what social ties within collectivist settings mean for women's venturing and how these ties support women in gaining empowerment through their ventures.
Abstract
Purpose
This study examines what social ties within collectivist settings mean for women's venturing and how these ties support women in gaining empowerment through their ventures.
Design/methodology/approach
Thirteen in-depth semi-structured interviews with women entrepreneurs located in the United Arab Emirates (UAE) were conducted to examine the influence of social ties in their ventures.
Findings
The findings reveal that women in this context, contrary to most reported findings in the extant literature, both rely more on and find strong ties more conducive than weak ties in most of their entrepreneurial behaviours and activities. Results also show how the UAE's collectivist cultural norms shape social networks and inform individual decision-making, resource acquisition, well-being and self-efficacy as well as enhance women's empowerment through entrepreneurship. The women entrepreneurs were found to leverage their social ties for both power and action throughout their entrepreneurial journey consistent with their culture.
Originality/value
A conceptual model, derived from the results of a qualitative study, illustrating the relationships between women entrepreneurs' use of social ties and the empowering capacities of venturing within a collectivist cultural context is developed. Based on these findings, the authors discuss the implications for policymakers and recommend avenues for future research, and research designs, on women entrepreneurs in collectivist contexts.
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– The purpose of this paper is to present an argument for taking the long view of the retention and preservation of inactive medical records.
Abstract
Purpose
The purpose of this paper is to present an argument for taking the long view of the retention and preservation of inactive medical records.
Design/methodology/approach
Using the theoretical framework of Actor-Network Theory, the author examines medical records, and especially mental health records, as actants that participate in the classification and treatment of patients, and in the development of psychiatry and mental hospitals as social institutions.
Findings
The varied and profound roles of medical records demonstrate the ability for records to have multiple “lives” that can touch many individuals beyond a single human lifetime.
Practical implications
As the current and future custodians of historical medical record collections, information professionals are in a position to be greater advocates for the increased preservation of and mindful access to these materials.
Social implications
Medical records have potential to be cultural heritage documents, especially for emergent communities.
Originality/value
This paper articulates the ways in which medical records are an embedded part of many societies, and affect the ways in which illness is defined and treated. It thus suggests that while laws regarding the retention and destruction of and access to medical records continue to be deliberated upon around the world, such records can have enduring value as information artifacts.
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Simon Somogyi, Elton Li, Trent Johnson, Johan Bruwer and Susan Bastian
The purpose of this paper is to discover the underlying motivations of Chinese wine consumption.
Abstract
Purpose
The purpose of this paper is to discover the underlying motivations of Chinese wine consumption.
Design/methodology/approach
Qualitative focus group interviews were performed on 36 Chinese wine consumers and four focus groups were performed, with participants segmented into groups based on age and gender.
Findings
The main findings were that Chinese wine consumers are influenced by face and status. These issues may be affecting their wine consumption behaviours, particularly related to anomalous behaviours such as mixing red wine with lemonade and the rationale for the preference of cork‐closed wine bottles. Furthermore, the notion of wine consumption for health‐related purposes was uncovered and a linkage found with traditional Chinese medicine.
Originality/value
While research has been conducted on Chinese wine consumers, this paper attempts to uncover the underlying motivations for consumption and finds a linkage between wine consumption and traditional Chinese medicine. Furthermore, this paper links the traditions and beliefs of traditional Chinese medicine with a product category other than food or medicine.
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Dirk Lindebaum and Susan Cartwright
This paper serves two purposes: first, it is an apology for a failure to produce a planned special issue, along with the rationales as to why the authors decided to withdraw it;…
Abstract
Purpose
This paper serves two purposes: first, it is an apology for a failure to produce a planned special issue, along with the rationales as to why the authors decided to withdraw it; and second, a commentary on the apparent failure of the research community to address a neglected area of inquiry in emotional intelligence (EI) research.
Design/methodology/approach
The authors provide a commentary.
Findings
The authors draw attention to the possiblity that employing highly emotionally intelligent individuals may not always yield desirable outcomes for organisations, thus seeking to ignite a more balanced debate as to the merits of EI in management and leadership studies. The authors also detail briefly several avenues for future research.
Originality/value
The theme of the planned special issue was situated at the forefront EI research, so this commentary succinctly highlights the theorising that informed the background to it.
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Meungguk Park, Taeho Yoh and David J. Shonk
Understanding factors that enhance participants' satisfaction has become critical to developing effective donor retention strategies for charity sport events (CSEs). However…
Abstract
Purpose
Understanding factors that enhance participants' satisfaction has become critical to developing effective donor retention strategies for charity sport events (CSEs). However, there is a lack of empirical research on participants' satisfaction with CSEs. The purpose of this study is to examine the antecedents and consequences of satisfaction among CSE participants and to empirically test the relationships between the proposed constructs.
Design/methodology/approach
Data were collected from 238 participants from four Relay For Life (RFL) events organized by the American Cancer Society, North Central Region in the USA. Confirmatory factor analysis and structural equation modeling were conducted to analyze the measurement model and the structural model.
Findings
The results of the structural model indicated that perceived prosocial impact, sense of community and trust in CSE had significant positive effects on CSE satisfaction, while venue quality, knowledge attainment and entertainment value did not positively influence CSE satisfaction. CSE satisfaction had a positive direct effect on participant loyalty to CSE, which had a significant contribution to future participant intent.
Practical implications
The findings of this study provide CSE directors and marketers with valuable insights into the process of how to build long-term relationships with participants by identifying factors that influence participants' satisfaction and its consequences.
Originality/value
By measuring the mediating role of CSE satisfaction, this study provides a deeper understanding of the causal pathways from the antecedents to participant loyalty through CSE satisfaction.
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Service robots are expected to become increasingly common, but the ways in which they can move around in an environment with humans, collect and store data about humans and share…
Abstract
Purpose
Service robots are expected to become increasingly common, but the ways in which they can move around in an environment with humans, collect and store data about humans and share such data produce a potential for privacy violations. In human-to-human contexts, such violations are transgression of norms to which humans typically react negatively. This study examines if similar reactions occur when the transgressor is a robot. The main dependent variable was the overall evaluation of the robot.
Design/methodology/approach
Service robot privacy violations were manipulated in a between-subjects experiment in which a human user interacted with an embodied humanoid robot in an office environment.
Findings
The results show that the robot's violations of human privacy attenuated the overall evaluation of the robot and that this effect was sequentially mediated by perceived robot morality and perceived robot humanness. Given that a similar reaction pattern would be expected when humans violate other humans' privacy, the present study offers evidence in support of the notion that humanlike non-humans can elicit responses similar to those elicited by real humans.
Practical implications
The results imply that designers of service robots and managers in firms using such robots for providing service to employees should be concerned with restricting the potential for robots' privacy violation activities if the goal is to increase the acceptance of service robots in the habitat of humans.
Originality/value
To date, few empirical studies have examined reactions to service robots that violate privacy norms.
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