Dorothy A. Forbes, Cathy Alberda, Betty Anderson, R. Denis Chalifoux, Susan Chandler, Judith Cote, Jean Collins‐Smith, Patricia Edney, Cindy Gerdes, Kathleen McIlveen, Carla Policicchio, Greg Ryan, Case Vink and Nese Yuksel
Notes that with health care reform moving at tremendous speed throughout Canada, a great deal of interest in outcomes research has been generated. States that the research team…
Abstract
Notes that with health care reform moving at tremendous speed throughout Canada, a great deal of interest in outcomes research has been generated. States that the research team consisted of 17 professional practice leaders from eight disciplines. Proposes, through the research, to identify from the perspective of former patients what results they hoped to achieve prior to discharge from hospital and what facilitated and hindered them in achieving these results. Reports that a representative sample was selected for the study. Forty‐one former patients each participated in up to two focus groups, with a total of 16 focus groups conducted. Hierarchical analysis revealed themes that fell within the framework of structure, process and outcomes. The findings will assist in ensuring that more appropriate and effective care is offered to patients by a variety of disciplines.
Details
Keywords
Abstract
Details
Keywords
June A. West, Gretchen A. Kalsow, Lee Fennel and Jenny Mead
Fingerhut, based in Minnetonka, Minnesota, is a direct-marketing company that sells a smorgasbord of consumer goods through an array of specially targeted catalogs. In November…
Abstract
Fingerhut, based in Minnetonka, Minnesota, is a direct-marketing company that sells a smorgasbord of consumer goods through an array of specially targeted catalogs. In November 1996, an article in the Star Tribune, a major Minneapolis newspaper, drew attention to a class-action lawsuit pending against Fingerhut that suggests the firm made its profits by exploiting the poor. Several civil rights groups rallied around the suit and submitted amicus curiae in favor of the litigation. The case illustrates issues in ethics and management communication. Discussions focus on the constituencies. Is Fingerhut exploiting its customers or providing them with an affordable method of obtaining valued consumer goods on credit? Do retailers have a duty to offer products at reasonable prices? Are the high interest rates reasonable given the risk? What are the options: pawn shops, rent-to-own? What is the profile of the typical Fingerhut customer? Discussions also focus on the issues communicating to the constituencies. How much damage will the lawsuit do to Fingerhut's image as an ethical, socially conscious company? What communication strategies can the firm employ? Should it react to the lawsuit? What should it tell its employees?
Details
![University of Virginia Darden School Foundation](/insight/static/img/university-of-virginia-darden-school-foundation-logo.png)
Keywords
Joshua B. Bellin and Chi T. Pham
This article aims to advise leaders of global enterprises who are increasingly concerned about the effects of international expansion on their corporate culture. It seeks to…
Abstract
Purpose
This article aims to advise leaders of global enterprises who are increasingly concerned about the effects of international expansion on their corporate culture. It seeks to explain that companies that nurture a set of enterprise‐wide mindsets can maintain a unity of purpose while at the same time successfully adapting practices to diverse local economic and cultural conditions.
Design/methodology/approach
An Accenture survey of more than 900 senior executives on the challenges of building a global organization revealed that they are increasingly concerned with the problem of maintaining a common corporate culture and identity. The firm then studied the best practices of successful firms.
Findings
When performance mindsets are widely shared, they translate established company values into practices by means of commonly understood guidelines on how to recognize and solve problems – which, in turn, guide the organization in making decisions when faced with many possibilities.
Practical implications
Country managers must ensure that the company's values and mindsets are used to overcome the national, cultural, and linguistic boundaries that can block success.
Originality/value
With the participation of leaders at all levels of an organization a company's management of its performance mindsets can become a distinctive capability and thereby a source of international competitive advantage. By successfully following these steps for managing and propagating shared values and mindsets across diverse organizations corporations can produce winning performance in the competitive international arena.
Details
Keywords
This paper explores the origins of the great fortunes of the Gilded Age. It relies on two lists of millionaires published in 1892 and 1902, similar to the Forbes magazine list of…
Abstract
This paper explores the origins of the great fortunes of the Gilded Age. It relies on two lists of millionaires published in 1892 and 1902, similar to the Forbes magazine list of the 400 richest Americans. Manufacturing, as might be expected, was the most important source of Gilded Age fortunes. Many of the millionaires, moreover, won their fortunes by exploiting the latest technology: Alfred D. Chandler's “continuous-flow production.” A more surprising finding is that wholesale and retail trade, real estate, and finance together produced more millionaires than manufacturing. Real estate and finance, moreover, were by far the most important secondary and tertiary sources of Gilded Age fortunes: entrepreneurs started in many sectors, but then expanded their fortunes mainly through investments in real estate and financial assets. Inheritance was also important, especially in older regions. The observations, moreover, come before and after the Crisis of 1893, one of the most severe financial crises of the nineteenth century. The data reveal a high degree of survival among the great fortunes, and perhaps most surprising, a high degree of survival for fortunes based on real estate.
Tom Haggerty, Leader of the Washington, D.C. Online Users' Group, chaired an Online User Workshop at NICE II — the Information Industry Association sponsored meeting in…
Abstract
Tom Haggerty, Leader of the Washington, D.C. Online Users' Group, chaired an Online User Workshop at NICE II — the Information Industry Association sponsored meeting in Washington, D.C. in April. The Workshop was lively and well attended. A restriction on the physical size of the platform resulted in a two‐tier panel — the Panel proper and ‘First Row Participants’. On the panel Tom Haggerty was joined by Diana Danko of the Northern Ohio, ASIS group, Robert Donati of Lockheed Information Service (Dialog), Paul Hennrikus of Congressional Information Service (CIS), Marjorie Hlava of both the New Mexico and Southwestern Library Association Users Groups and Gerri Lawrence of the Kansas City Users Group. The three first row participants were Kay Durkin of Bibliographic Retrieval Services (BRS), Lynne Morris of the Medline Users Group of the Midwest and Susan Woodford of the New England Online Users Group.
Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination of some…
Abstract
Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination of some legal aspects concerning MNEs, cyberspace and e‐commerce as the means of expression of the digital economy. The whole effort of the author is focused on the examination of various aspects of MNEs and their impact upon globalisation and vice versa and how and if we are moving towards a global digital economy.
Details
Keywords
Susan Clark Muntean and Banu Ozkazanc-Pan
Guided by feminist perspectives, we critique existing approaches to the study of womenʼs entrepreneurship on epistemological grounds and suggest that the entrepreneurship field…
Abstract
Guided by feminist perspectives, we critique existing approaches to the study of womenʼs entrepreneurship on epistemological grounds and suggest that the entrepreneurship field needs to recognize gendered assumptions in theorizing. Deploying a feminist framework, we suggest that understanding the “gender gap” in entrepreneurship requires focus on institutional and structural barriers women entrepreneurs face. Existing studies of women entrepreneurs often compare women with men without considering how gender and gender relations impact the very concepts and ideas of entrepreneurship. We propose, therefore, a conceptualization of entrepreneurship that illuminates gender bias and calls attention to the interrelated individual, institutional, and structural barriers in the entrepreneurial process that arrive out of societal and cultural gender norms. Through praxis or engaged practice, we redirect scholarship in the entrepreneurship field, while proposing ways that can promote gender equality in entrepreneurial activities. In all, our gender integrative conceptualization of entrepreneurship contributes to the entrepreneurship field by recognizing and addressing a more expansive realm of influential factors within the entrepreneurial ecosystem that have previously been researched separately.