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Article
Publication date: 1 February 2001

Peter Smee, Sue North and Helen Jones

The “information triangle” identifies the key personnel within information management. By respecting the skills and abilities of the different roles, and building relationships…

1061

Abstract

The “information triangle” identifies the key personnel within information management. By respecting the skills and abilities of the different roles, and building relationships through understanding, there are greater chances for maximising the effective management and use of information within the organisation.

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New Library World, vol. 102 no. 1/2
Type: Research Article
ISSN: 0307-4803

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Article
Publication date: 13 February 2007

Sue Jackson and Gillian Morgan

North Kirklees, an urban area in the East of England, known to have a 6.8 per cent incidence of Coronary Heart Disease (CHD), embarked on a nurse‐led CHD primary prevention…

633

Abstract

Purpose

North Kirklees, an urban area in the East of England, known to have a 6.8 per cent incidence of Coronary Heart Disease (CHD), embarked on a nurse‐led CHD primary prevention service in order to improve residents' health. This paper seeks to investigate this serice.

Design/methodology/approach

Keen to utilise the principles of performance management, the team applied the European Foundation for Quality Management (EFQM) Excellence Model RADAR logic believing that it would strengthen their “results orientation”. This paper investigates the results.

Findings

Using RADAR, the team identified baseline data for CHD health indicators. The teams were then equipped to set targets for continuous improvement, thereby increasing their potential to progress local residents' health. The case‐study findings enable others to adopt a similar approach in their pursuit of excellence.

Research limitations/implications

The CHD Primary Prevention team focused only on performance results in the first instance and did not look at other EFQM Excellence Model results areas.

Originality/value

The paper describes an original case study into how nurses applied RADAR, which gives insight into the team's experiences during their 18‐month journey.

Details

International Journal of Health Care Quality Assurance, vol. 20 no. 1
Type: Research Article
ISSN: 0952-6862

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Article
Publication date: 2 November 2023

Teik-Leong Chuah, Meenchee Hong and Behzad Foroughi

Infection and cross-contamination have been massive concerns in the medical field. This study aims to investigate consumers’ awareness and their choices of endoscopes, which may…

118

Abstract

Purpose

Infection and cross-contamination have been massive concerns in the medical field. This study aims to investigate consumers’ awareness and their choices of endoscopes, which may deter them from the cross-contamination problem.

Design/methodology/approach

A discrete choice experiment survey was administered to 166 respondents in Penang, Malaysia. Participants were asked to make hypothetical choices and estimate their preference for endoscopes. The multinomial logit model was used to estimate the assumptions based on the stated preference data collected.

Findings

Only two-fifths of respondents are aware of their rights regarding endoscope selection. The findings are consistent with utility theory, where choices are made to maximise personal satisfaction. If given the choice, consumers preferred the single-use endoscope over the reusable or the doctor’s preferred endoscope. Price, insurance coverage and personal income are significant determinants of the consumer’s choice of endoscopes.

Research limitations/implications

This study only investigates subjects living in Penang. Other possible important attributes to endoscope choices, such as environmental and device availability may be considered in future study.

Practical implications

The findings may create awareness among consumers about their rights when choosing medical devices. It may also improve health-care institutions’ (users’) and device manufacturers’ (industry players’) understanding of consumer needs and demands from socioeconomic perspectives.

Social implications

The research offers insights into consumer rights and awareness of health-care services. Ultimately leading to better policy to protect consumers’ rights and safety.

Originality/value

This study contributes to the rare literature on consumer rights toward medical devices, in particular, the consumer’s awareness of the choice of endoscopes.

Details

International Journal of Pharmaceutical and Healthcare Marketing, vol. 18 no. 1
Type: Research Article
ISSN: 1750-6123

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Book part
Publication date: 29 May 2018

Margarethe Kusenbach

Purpose – This chapter examines place-based social practices and experiences, conceptualized as ‘belonging’, among older Americans who live in senior mobile home communities in…

Abstract

Purpose – This chapter examines place-based social practices and experiences, conceptualized as ‘belonging’, among older Americans who live in senior mobile home communities in Florida.

Design/Methodology/Approach – Pursuing a grounded theory approach, the chapter is based on 18 ethnographic interviews with senior mobile home households, conducted between 2005 and 2007.

Findings – Following lifestyle migration, senior Floridians developed interrelated, yet distinct, forms of belonging within their varying social and spatial environments, combining elements of selective, elective and resistant belonging.

Originality/Value – The study participants’ focus on shared and socially valued group characteristics in their construction of place-based identity problematizes the possibility of a successful integration of outsiders, raising new questions for the concept and future study of belonging.

Details

Contested Belonging: Spaces, Practices, Biographies
Type: Book
ISBN: 978-1-78743-206-2

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Article
Publication date: 27 June 2008

Helen Connor and Sue Shaw

The purpose of this paper is to introduce a selection of papers on the subject of graduate training and development, covering current trends and issues.

11797

Abstract

Purpose

The purpose of this paper is to introduce a selection of papers on the subject of graduate training and development, covering current trends and issues.

Design/methodology/approach

The paper outlines the special issue which identifies developments in the field of training for graduates, recruitment, their transition to work, and their continuous development.

Findings

The papers discuss various ways that generational differences play in competitiveness and success among graduates and it is argued that “Generation Y” possess very different characteristics from their predecessor generations. Companies have become more wise to recruitment, managing the pool of talent with potential positions in mind.

Originality/value

This paper, a part of the special issue, considers recent developments in the field of graduate recruitment and development.

Details

Education + Training, vol. 50 no. 5
Type: Research Article
ISSN: 0040-0912

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Article
Publication date: 1 May 2002

Robyn Thomas and Annette Davies

Presents a gendered analysis of the reconstitution of professional subjectivities, as part of the New Public Management (NPM) discourse in the UK police service. Draws on texts…

802

Abstract

Presents a gendered analysis of the reconstitution of professional subjectivities, as part of the New Public Management (NPM) discourse in the UK police service. Draws on texts generated from interviews with police uniform and civilian professional/managers in two constabularies. Explores the ways in which individuals have received and responded to the NPM discourse. Analysis of these texts suggests the promotion of specific gendered meanings of commitment, based on high visibility and unquestioning loyalty. Drawing on a Foucauldain feminist framework, illustrates how individuals exploit the weaknesses, contradictions and spaces revealed in the NPM discourse. This takes place through thought and action, stimulated by tension, discomfort, paradox and difference and may result in accomodation, adaptation or denial of the subject positions offered.

Details

Women in Management Review, vol. 17 no. 3/4
Type: Research Article
ISSN: 0964-9425

Keywords

Available. Content available
206

Abstract

Details

Library Management, vol. 22 no. 4/5
Type: Research Article
ISSN: 0143-5124

Keywords

Available. Content available
Article
Publication date: 1 December 2001

Sue North

199

Abstract

Details

Library Management, vol. 22 no. 8/9
Type: Research Article
ISSN: 0143-5124

Keywords

Available. Content available
Article
Publication date: 1 February 2001

Sue North

194

Abstract

Details

Library Management, vol. 22 no. 1/2
Type: Research Article
ISSN: 0143-5124

Keywords

Available. Content available
Article
Publication date: 1 July 2000

Sue North

534

Abstract

Details

Library Management, vol. 21 no. 5
Type: Research Article
ISSN: 0143-5124

Keywords

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