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Article
Publication date: 1 March 1987

Sue Kennedy

This article explores the relationship of commercial document delivery services with libraries in an arena traditionally dominated by interlibrary services, focusing on the supply…

135

Abstract

This article explores the relationship of commercial document delivery services with libraries in an arena traditionally dominated by interlibrary services, focusing on the supply of article photocopies. Major trends in interlibrary lending and private sector services are summarized. Commercial services are divided into two groups: collection‐specific and full‐service suppliers. The article explores the fit of commercial services in a resource‐sharing environment. Evidence is presented that corporate libraries are more likely to use commercial services than their academic counterparts. Speed of delivery is found to be the vital factor to librarians in both types of libraries, although economic issues are also important. The article concludes with a discussion of the private sector in developing and introducing new technology for document delivery.

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Interlending & Document Supply, vol. 15 no. 3
Type: Research Article
ISSN: 0264-1615

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Article
Publication date: 1 April 2002

Sandra Jones

This paper argues that a new theory of community industrial relations is needed that recognises fewer boundaries between work and family. The theory needs to recognise a mutual…

2020

Abstract

This paper argues that a new theory of community industrial relations is needed that recognises fewer boundaries between work and family. The theory needs to recognise a mutual exchange between the traditional “actors” in the industrial relationship (unions, employers and the government) and “interactors” in the community rather than continue to assume a separation between the external and internal industrial environment that has underpinned traditional industrial relations theory. More importantly the theory needs to be gender inclusive and recognise the important role played by women as a link between industrial actors and the community. The paper presents examples of community‐union activity to illustrate the reality of the decrease in separation between community and industrial parties. In so doing the paper draws on the experiences of female partners of male unionists in traditional male workplaces. The paper proposes a new gender inclusive model of community industrial relations. Based on this model the paper proposes a new theory of community industrial relations in which interchange occurs between the traditional industrial relations actors and various groups of interactors within the community within the broader social/cultural, economic, political, and legal environment, for mutual advantage of all parties. This theory is in its formative stage and this requires further testing before it can be claimed as a general theory.

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Employee Relations, vol. 24 no. 2
Type: Research Article
ISSN: 0142-5455

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Article
Publication date: 1 March 1991

Margaret M Barwick

Surveys efforts towards co‐operation in interlending withincountries including Hungary, Italy, Nigeria, Ghana, Germany and Latvia.Discusses barriers to European interlending and a…

30

Abstract

Surveys efforts towards co‐operation in interlending within countries including Hungary, Italy, Nigeria, Ghana, Germany and Latvia. Discusses barriers to European interlending and a formula for the size of the European interlending market is given. Interlending protocol and advances in facsimile transmission are described. A methodology of estimating interlending costs, DOCMATCH II, is introduced.

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Interlending & Document Supply, vol. 19 no. 3
Type: Research Article
ISSN: 0264-1615

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Case study
Publication date: 20 January 2017

Robert Schieffer and Min Chen

The spin-off of Iridium, a global telecommunications system, represented a significant business risk for Motorola, as many talented Motorola executives joined the venture in the…

Abstract

The spin-off of Iridium, a global telecommunications system, represented a significant business risk for Motorola, as many talented Motorola executives joined the venture in the late 1990s. This bold technology gamble suffered from numerous marketing missteps, which led to Iridium's bankruptcy in August 1999.

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Kellogg School of Management Cases, vol. no.
Type: Case Study
ISSN: 2474-6568
Published by: Kellogg School of Management

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Article
Publication date: 1 March 1978

The launch of both Euronet and the British Post Office two‐way data service to the US has been delayed. Due to become operational in December 1978, Euronet is now unlikely to be…

12

Abstract

The launch of both Euronet and the British Post Office two‐way data service to the US has been delayed. Due to become operational in December 1978, Euronet is now unlikely to be open until June 1979. As reported in the March 1978 issue of Online Review, Euronet — the European data transmission network was due to interconnect customers through packet switching exchanges in London, Frankfurt, Paris and Rome and remote access points in Amsterdam, Brussels, Copenhagen, Dublin and Luxembourg. The network is based on technology developed for the French Transpac domestic network and it seems that delays in starting up Transpac are the major cause for postponing Euronet until next year. However, arrangements with host computers are progressing ‘very satisfactorily’ according to Dr. Georges Anderla, Director for Information Management, in Luxembourg. Five hosts — Blaise (London), Corte di Cassazione (Rome), CTI (Ministry of Economic Affairs, Brussels), FIZ4 (Karlsruhe) and Infoline (London) — have signed statements regarding their connections to the network . Another 15 are still due to sign and Dr. Anderla seemed to welcome the delay by stating that “…the extended pre‐launch planning period gives us the opportunity to introduce the facility with a broader range of host and databases and a greater number of users than would otherwise have been the case.” Meanwhile both Switzerland and Spain — two non‐European Community countries — have made formal application to join Euronet.

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Online Review, vol. 2 no. 3
Type: Research Article
ISSN: 0309-314X

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Article
Publication date: 1 June 2000

George K. Chako

Briefly reviews previous literature by the author before presenting an original 12 step system integration protocol designed to ensure the success of companies or countries in…

7789

Abstract

Briefly reviews previous literature by the author before presenting an original 12 step system integration protocol designed to ensure the success of companies or countries in their efforts to develop and market new products. Looks at the issues from different strategic levels such as corporate, international, military and economic. Presents 31 case studies, including the success of Japan in microchips to the failure of Xerox to sell its invention of the Alto personal computer 3 years before Apple: from the success in DNA and Superconductor research to the success of Sunbeam in inventing and marketing food processors: and from the daring invention and production of atomic energy for survival to the successes of sewing machine inventor Howe in co‐operating on patents to compete in markets. Includes 306 questions and answers in order to qualify concepts introduced.

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Asia Pacific Journal of Marketing and Logistics, vol. 12 no. 2/3
Type: Research Article
ISSN: 1355-5855

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Article
Publication date: 8 October 2020

Mark Steven Johnson

The purpose of this paper is to determine the impact of the Supreme Court’s ruling that POM Wonderful could sue Coca-Cola, a competitor, for misrepresentation of their products…

87

Abstract

Purpose

The purpose of this paper is to determine the impact of the Supreme Court’s ruling that POM Wonderful could sue Coca-Cola, a competitor, for misrepresentation of their products. This decision has the potential to alter the legal environment for soft drink and food processing firms.

Design/methodology/approach

The author conducted an event study of the shareholder value effects of the court decision. The analysis estimates the market responses to the decisions. To control the effects of market-wide fluctuations, the author uses two alternative models of the returns generating process to calculate abnormal returns, the capital asset pricing model (CAPM) and the Fama-French 3-factor models.

Findings

The author hypothesizes that soft drink firms will be negatively impacted by the Supreme Court’s decision, because it may limit their ability to market beverages with a low percentage of expensive juices. Consistent with this argument, the author finds that the stock prices of publicly traded soft drink firms reacted negatively to the announcement of the Supreme Court’s decision. The author also hypothesizes that there may be a spillover effect to food processing firms. These firms may also be at risk to being sued by competitors for exaggerated claims. Contrary to this argument, the author finds no spillover effect to other types of food processing firms. Thus, the decision did leave an aftertaste for the soft drink industry but not the food processing industry.

Originality/value

This study is the first to examine the impact of the right to sue competitors in the food industry for misrepresentation of products.

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Agricultural Finance Review, vol. 81 no. 2
Type: Research Article
ISSN: 0002-1466

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Article
Publication date: 29 May 2009

Durant Frantzen and Claudia San Miguel

The purpose of this paper is to explore lawsuits involving police response to domestic violence incidents. Focusing on the specific legal remedy of due process under Section 1983…

3533

Abstract

Purpose

The purpose of this paper is to explore lawsuits involving police response to domestic violence incidents. Focusing on the specific legal remedy of due process under Section 1983, the paper seeks to examine federal case law dealing with police response to domestic violence victims. The paper also aims to discuss differences in procedural and substantive due process violations, highlighting circumstances under which the police may be held liable for improper response to domestic violence incidents.

Design/methodology/approach

This paper qualitatively examines relevant Section 1983 federal court decisions (n=27 as of May, 2008) identified through a query of Lexis Nexis for the last ten years (before and after Castle Rock) dealing with lawsuits arising from domestic abuse investigations.

Findings

The preponderance of cases have resulted in dismissals of summary judgments filed against police officers and agencies for allegations that the police violated plaintiffs' due process rights. The recent Supreme Court decision in Town of Castle Rock v. Gonzales has prevented plaintiffs from seeking relief under procedural due process; however, domestic abuse victims have been successful to some extent using substantive due process as a basis for civil action. Plaintiffs have prevailed in federal courts alleging that the police acted with deliberate indifference or conscious disregard for victims' civil rights.

Research limitations/implications

The paper is limited to federal court decisions involving due process violations and does not account for factors resulting in state tort negligence lawsuits filed against the police. Moreover, federal courts will likely continue to use substantive due process as a Section 1983 remedy for domestic violence victims as research and awareness on domestic violence policy evolves.

Practical implications

The paper suggests that police agencies should take note of recent court decisions applicable to their jurisdictions as domestic violence enforcement policy remains fragmented. Agencies should ensure that police dispatcher 911 call classification policies are current and that training guidelines comport with these policies.

Originality/value

Given the prevalence of domestic violence in the USA, police agencies should expect increases in the number of lawsuits filed against the police for violations of substantive due process.

Details

Policing: An International Journal of Police Strategies & Management, vol. 32 no. 2
Type: Research Article
ISSN: 1363-951X

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Abstract

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Grassroots Leadership and the Arts for Social Change
Type: Book
ISBN: 978-1-78635-687-1

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Article
Publication date: 21 January 2020

Janet Davey, Judith Herbst, Raechel Johns, Joy Parkinson, Rebekah Russell-Bennett and Nadia Zainuddin

Despite the availability and accessibility of standardized screening services, such as preventative health services, many individuals avoid participation. The extant health…

713

Abstract

Purpose

Despite the availability and accessibility of standardized screening services, such as preventative health services, many individuals avoid participation. The extant health literature has indicated that health locus of control (HLOC) influences engagement and uptake of health services. The purpose of this paper is to explore how the microfoundation, HLOC, contributes to value co-creation via service-generated and self-generated activities in standardized screening services.

Design/methodology/approach

A qualitative study of 25 consumers who have experienced one of the three standardized screening services in Australia was undertaken, followed by thematic analysis of the data.

Findings

Service-generated activities elicit reactive responses from consumers – compliance and relinquishing control – but when customers lead co-creation activities, their active responses emphasize protecting self and others, understanding relationship needs and gaining control. Consumers with high internal HLOC are more likely to take initiative for their health, take active control of the process and feel empowered through participating. Consumers with low internal HLOC, in contrast, require more motivation for participation, including encouragement from powerful others through promotion or interpersonal dialogue.

Social implications

These findings can be used by policymakers and providers of preventative health services for the betterment of citizen health.

Originality/value

The integration of the DART framework, customer value co-creation activities, and the delineation of self-generated and service-generated activities provides a holistic framework to understand the influence of HLOC on the co-creation of value in standardized screening services.

Details

Journal of Service Theory and Practice, vol. 30 no. 1
Type: Research Article
ISSN: 2055-6225

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